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Santa Smart Hotel

3.0 star property
Travelers enjoy sun-soaked beaches, challenge friends to billiards matches, and savor delicious meals from barbecue grills at this coastal retreat

Choose dates to view prices

Velinn Hotel Santa Tereza, near Siriuba Beach and Saco da Capela Beach, is perfect for adventure seekers. Guests enjoy a breakfast buffet before archery or biking. Later, they can book a massage at the spa or relax by the pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room

Standard Twin Room | Air conditioning

Standard Twin Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
Travel crib
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room | Air conditioning

Comfort Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
Minibar
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Minibar, travel crib, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
Living room
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, travel crib, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
Travel crib
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room | Television

Exclusive Room

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, travel crib, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Daily housekeeping
Travel crib
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, travel crib, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Luxury

Minibar, travel crib, free WiFi, bed sheets

Room Luxury

  • 27 sq m
  • Sleeps 2

View all photos for Room Deluxe

Minibar, travel crib, free WiFi, bed sheets

Room Deluxe

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2

View all photos for Room Master

Minibar, travel crib, free WiFi, bed sheets

Room Master

  • 23 sq m
  • Sleeps 2

View all photos for Family Suite -5 guests-

Minibar, travel crib, free WiFi, bed sheets

Family Suite -5 guests-

  • 30 sq m
  • Sleeps 5

View all photos for Double Room Standard

Minibar, travel crib, free WiFi, bed sheets

Double Room Standard

  • 27 sq m
  • Sleeps 3
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About the neighborhood

Located in Santa Tereza, a neighborhood in Ilhabela, Santa Smart Hotel is in a state park and near the beach. The area's natural beauty can be seen at Santa Tereza Beach and Siriuba Beach. Saco da Capela Beach and Cabras Island are two other places to visit that come recommended. Scuba diving and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Ilhabela travel guide
Map
Av. Luís Massa, 1198, Ilhabela, Sao Paulo, 11630-000

What's nearby

  • Yacht Club Santos
    2 min walk - 0.2 km
  • Praia do Sino
    3 min walk - 0.3 km
  • Santa Tereza Beach
    11 min walk - 1.0 km
  • Yacht Club de Ilhabela
    16 min walk - 1.4 km
  • Vila Beach
    3 min drive - 1.8 km

Restaurants

  • Restaurante Cheiro Verde
    16 min walk
  • Cervejaria Caiçara
    18 min walk
  • Ilha Do Camarão
    17 min walk
  • Manjericão
    14 min walk
  • Free Port Café
    16 min walk

About this property

Santa Smart Hotel

Family-friendly hotel near Santa Tereza Beach
Located close to Siriuba Beach and Saco da Capela Beach, Santa Smart Hotel provides a free breakfast buffet, a poolside bar, and a garden. Active travelers can enjoy bicycling at this hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a bike on site, and beach towels
  • A TV in the lobby, a billiards/pool table, and 1 meeting room
Room features
All guestrooms at Santa Smart Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
  • Bathrooms with hair dryers
  • Travel cribs and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a state park
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

VELINN Caravela Hotel Santa Tereza Ilhabela
VELINN Caravela Santa Tereza Ilhabela
VELINN Caravela Santa Tereza
Velinn Hotel Santa Tereza
Velinn Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel
VELINN Caravela Hotel Santa Tereza
VELINN Pousada Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel Ilhabela

Frequently asked questions

Does Santa Smart Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Santa Smart Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of BRL 150.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Santa Smart Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Santa Smart Hotel?

Check-out is at noon.

Does Santa Smart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Santa Smart Hotel located?

This family-friendly Ilhabela hotel is located in the historical district, within 1 mi (2 km) of Santa Tereza Beach, Siriuba Beach, and Saco da Capela Beach. Cabras Island and Jabaquara Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Smart Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 7 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

Reviews

4/10 Poor

PATRÍCIA C

Disliked: Amenities
Quarto muito ruim . Não reflete as fotos . Chuveiro caia pouca água , quarto pequeno , mobília bem antiga , não tem o mínimo de conforto . Café da manhã razoável , bem simples . Não vale o custo benefício .
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e gostosa

Pousada simples, com cara de praia. Uma piscina grande, ensolarada o dia todo. Quartos gostosos ( precisam de um pouquinho de manutenção. As portas do armário não paravam fechadas). Café da manhã simples mas muito bom!
Stayed 2 nights in Feb 2025

8/10 Good

Claudio

Liked: Cleanliness, staff & service
No café da manhã, falta queijo branco e suco de laranja. Na piscina falta o último degrau da escada, o que dificulta aos idosos sairem dela.
Stayed 5 nights in Jan 2025

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa

Estadia incrivel. Quarto bem espaçoso e café da manhã com varias opções. Piscina bem cuidada e bastante espaço de estacionamento. Um bela sinuca e um lounge super confortável para fechar a noite.
Stayed 3 nights in Nov 2024

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Ilhabela

Accueil sympathique. Très belle chambre, confortable. Le petit déjeuner très varié et très bon.
Stayed 4 nights in Oct 2024

8/10 Good

Bete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de estacionamento precisa ser melhorada. pouco espaço para manobras.
Stayed 1 night in Oct 2024

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada confortável e com time atencioso

Café da manhã gostoso, quarto confortável e espaçoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Murilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ideal para quem quer algo bom e confortável porém não quer usar a estrutura do local. Ponto positivo a equipe de funcionários são atenciosos
Stayed 3 nights in Aug 2024

2/10 Terrible

Mirlene

Disliked: Cleanliness, property conditions & facilities, room comfort
O quarto é bem pequeno e bem velho ,cheira mofo,cama pequena e desconfortável,armário muito sujo,banheiro super apertado e tem aquele esquema de banheiro e chuveiro junto isso é bem antigo,terrível pra pessoa que tem alguma deficiência.nas fotos está muito direferente,café da manhã bem simples.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volto mais vezes

Foi uma experiência maravilhosa, excelente atendimento das moças da recepção! Só não gostei da porta do banheiro que é de vidro e tem insulfilme mas não esconde nada, se for viagem com amigos assim como fiz, isso pode deixar desconfortável. Café da manhã delicioso. Eu volto com certeza.
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Não vale o que cobra

A pousada é muito bem localizada, devido aos quartos todos ficarem de frente para a piscina e a extrema falta de educação de alguns hóspedes, fica muito barulho. O quarto estava com a cama quebrada e com cheiro de urina, o guarda roupas acomoda as roupas somente de uma pessoa, café da manhã muito fraco
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Check-In confuso, houve demora no reconhecimento ou no processamento da reserva. Café, ok, mas no segundo de dois dias de estadia faltaram itens básicos como queijo, opções de suco, melhor capacitação do atendimento. Check-out, confuso também, não havia staff para recebimento das chaves.
Stayed 2 nights in Aug 2023

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente! Adoramos ficar hospedados no local.
Stayed 2 nights in Apr 2023

4/10 Poor

monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo benefício ruim

Muito velho é muito simples. Box do banheiro não cabia meu marido. Cama ruim . Café bom . Local bom . Mas precisa de um reforma. Sugestão: mudar o restaurante para cima onde tem a sala de jogos. Vai dar um upgrade maravilhoso. A vista e privilegiada nesse ambiente e fica as moscas . Ninguém usa .
Stayed 1 night in Dec 2022

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities

Nível médio

O colchão era péssimo precisa ser trocado com urgência dormimos num buraco do que restou da espuma . Outra coisa que não gostei as toalhas não são trocadas diariamente. De resto o atendimento é excelente o café da manhã e bom. Localização boa. Lugar sossegado
Stayed 3 nights in Sep 2022

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima tirando a chuva
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

NÃO INDICO

Razoável
Stayed 3 nights in Nov 2021

8/10 Good

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, tamanho de quarto e banheiro bons. Entretanto, as portas das duas partes do banheiro são em vidro, o que favorece com que entre a claridade no quarto com o nascer do sol. Senti cheiro de mofo no quarto.
Stayed 4 nights in Oct 2021

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso eu e meu esposo fomos muito bem atendidos e cuidados amei, irei voltar futuramente.
Stayed 2 nights in Oct 2021

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel, confortável e agradável

Adorei, voltaria com certeza!! Fui eu meu noivo e nossa cachorrinha e foi tudo ótimo!
Stayed 3 nights in Oct 2021

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

Simples mas atende bem

Hotel bom para família, não tem luxo, café da manhã simples, quartos simples. Cama de solteiro dura demais. Porta do banheiro de vidro é bem ruim.
Stayed 5 nights in May 2021

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns

Foi muito bom , adorei o hotel super recomendo para outras pessoas, foi tudo muito bom!!!
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpeza e organização excelente, café da manhã muito bom, no geral foi uma ótima experiência
Stayed 2 nights in Mar 2021

6/10 Okay

Felipe

Disliked: Cleanliness, staff & service

Bom preço, mas com alguns problemas.

Pousada simples, café da manhã razoavel e quarto razoáveis. Pontos negativos: 1 - Tivemos problema no check-in, estava com minha noiva e quando chegamos o quarto estava no meu nome e de outra mulher que não conheço, resolveram o problema mas não foram simpáticos no atendimento, questionando repetidamente se eu não conhecia a outra pessoa. 2 - Repetidamente não tinha ninguém na recepção 3 - A limpeza dos quartos está sendo feita dia sim, dia não, porém no dia que nosso quarto deveria ter sido limpo, esse não foi. 4 - Localização, não é distante do centro porém para chegar até lá é preciso descer um morro e a calçada é estreita, portanto para sair jantar é indicado ir de carro. Resumo, o preço é acessível e a acomodoção não é ruim, no entanto devido aos problemas acima não voltaria.
Stayed 3 nights in Nov 2020

8/10 Good

Claudia Elisa

Liked: Cleanliness, staff & service, room comfort

Estadia boa!!!

Estadia boa, porém quando chegamos as áreas comuns estavam bem sujas, a piscina tb estava suja, dando um aspecto de abandono, porém no decorrer da semana foram limpando tudo!!! Café bom, cama boa, chuveiro bom, ar condicionado bom, perto de uma prainha bem tranquila!!!
Stayed 7 nights in Oct 2020