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Check in process was a disaster and took way too long. Some staff were rude. Food was mediocre. After staying at multiple hotels in Jamaica this is by far the worst.

This is a great place to stay, it's far from the activities if that's what's you looking for. Definitely a great place to relax, especially if you are traveling with a companion. I traveled solo and enjoyed being off the grid. The food was amazing, the resorts comes to life at night, professional service from the staff and a clean and positive vibe.

We spent our honeymoon at Sunset at the Palms and it was truly a peaceful and relaxing escape. The resort has a calm, intimate atmosphere, and the beach was always quiet—perfect for unwinding. The staff were all very friendly and attentive. Concierge team checked in on us almost every day to make sure we were enjoying our stay, which was much appreciated. The service overall was excellent, and the food was fresh and flavorful. Our room was clean and comfortable, with daily housekeeping available upon request. We did notice a few small bugs here and there, and we got a few bites from sand flies at night, but it wasn’t a big issue. We’re not very familiar with the tipping culture, so we hope our appreciation was still felt. With kind people, good food, and reggae music playing in the background, it was a lovely and memorable honeymoon.