“This was definitely not a 5 Star Hotel. The hotel is old and the room had a
strong musty smell. We brought this to the attention of the hotel staff who said
they would look into it. They managed to clean the room with a strong cleaning
solutions which helped with the smell, but by the end of the day the strong
musty smell was back. Definitely not a pleasant stay for the cost of the room.”
“This hotel is absolutely beautiful, I can’t recommend it enough. It’s a true luxury and the facilities are a dream. The staff are also incredibly friendly and helpful. The in-house restaurant has a thoughtful and well-curated menu that highlights the chefs amazing skills. The nightly piano player was a very memorable highlight. Cheers!”
“The moment you arrive, you're met with two long flights of stairs and no assistance from staff. After taking a flight, ferry, and taxi to reach the hotel, having to carry all of our luggage down the stairs immediately set the tone. For a 4-star hotel, I expected much better service.
As many other reviews have stated, the view is beautiful, but unfortunately that's where most of the positives end.
The restaurant was just okay, and breakfast was very basic for a hotel at this price point. Staff...