“The staff is very helpful and attentive, the hotel is beautiful, sparkling clean and the garden is lush. I need to mention that entry with a vehicle can be be difficult because the gate can be opened only from the reception and if no one is available, there is just no way to open it. And it is a longish walk from the gate to the hotel, which we had to do under pouring rain to get to our taxi outside. Other than that, the stay was amazing and even better than expected for the price. Honestly...
“In der ersten Nacht befand sich eine Maus in unserem Zimmer. Wir waren nicht sicher, ob sie weg war oder nicht. Als sie am Morgen auf dem Nachttisch war, baten wir um ein anderes Zimmer.
Wir erhielten ein anderes kleineres Zimmer.
Das Frühstücksbuffet entsprach nicht dem von uns gewohnten Standard.
Der Zustand des Hotels ist ok, bräuchte aber auch wieder eine Rennovation.”
“We stayed for four nights in the jungle lodge with ocean view. The lodge and view were excellent. The lodge is rustic but comfortable, with excellent air conditioning, clean bedrooms and bathroom. We got a kick out of the outdoor showers! The staff were helpful and attentive, however, the primary way of communicating is via WhatsApp and the responsiveness and clarity could use improvement. The pool, beach and zipline are all worthwhile experiences. The hotel staff will help you reserve...