Find All-inclusive Hotel in Isla de Lobos

"The room was spotless, The reception staff couldn’t have been any more helpful they are very professional. There was an issue with the restaurant as I went into the buffet I confirmed prior to the gentleman that I’m self catering I will be paying cash. He was also professional as I was finishing up I paid and ask could I get a paper/plastic cup as I had a glass, He said it’s fine go ahead with the glass so on the way back to my room I was physically grabbed a member of staff from the bar accusing me of not paying and telling me I can’t bring my glass. My Spanish is below average as he needs to go study English as it’s a tourism industry with majority of people coming to this area are English speaking people. I went to the staff at reception to resolve this issue as it was extremely embarrassing as I was a solo traveler I paid my bill and also tipped the staff wore lovely people but the guy from the bar didn’t even apologise when he called his colleague to confirm I paid and I was told I could bring the glass. I was extremely embarrassed I was offered 1 drink as there was no manager he’s on vacation I found that extremely confusing as a hotel chain they have no manager on site 3 days ago I reported this every day I went down to see what the update was. I was told no manager. I only wanted a apology from the guy who made me so embarrassed and physically put his hands on me. I’m a friendly non aggressive guy but he told staff he has no reason to apologise so I was told to email "

"All fine. Regular visitors "

"Room was spacious and spotless. Staff came in to change bins and make beds every day. Huge complex with things to do for everyone. As a solo traveller I still enjoyed all the amenities. Breakfast buffet was a large area with lots of great choice. Very impressed overall and will definitely return"

" Every thing about this hotel is of a very good standard ,it’s very peaceful,excellent location ,great pools ,food and staff are excellent,the rooms are spotless,beds and linen are high quality ,shower is superb ,and also the high pressure toilets ! This was our second stay in this hotel and we cannot recommend it enough ,it’s registered as a 5 star ,which it’s not quite,however for all it has going for it I’d recommend it for all but the most fussy of clients ! Overall great friendly hotel with excellent staff that actually care about their clients and their well being ,you can’t go wrong with this one ,absolutely spotless,thanks dream we shall return ! Great hotel overall ,great staff that actually care about "

"Rent och prydligt, men mycket slitet, både rum och korridorer. Stort behov av renovering. Matsalar och övriga utrymmen är helt okej vad gäller standard. Mycket trevlig personal och bra och varierad mat. Bra utbud vad gäller kvällsunderhållning. Gott om solbäddar vid poolerna."

"The confort for the price"

"Great time had. Their greatest asset is their staff. All warm and welcoming. Couldn’t do enough for you. Remembered me and my drink preference from a year ago! Don’t know how to they do it. Food options were more limited this time. But more space for more guests. Still excellent food though. Room was lovely. Very comfortable beds and spacious. Grounds very clean. Very clean through out. Towels seemed to be changed every day. Chocolate on pillow at night was nice. Will be returning a few times next year. Can’t wait! "