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The Douglas Hotel

4.0 star property
Travelers sip cocktails on the garden patio with ocean views stretching to the horizon, then tee off on a scenic 18-hole golf course on the Isle of Arran

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The Douglas Hotel on the picturesque Isle of Arran offers tranquility with lush gardens and a sunny terrace. Guests enjoy ocean-view dining at the Douglas Bistro for breakfast and dinner. Concierge services and luggage storage help visitors maximize their Scottish island escape.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out fee: GBP 25.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 3 and January 18.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night (maximum GBP 30.00 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night (maximum GBP 30.00 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is The Douglas Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Douglas Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Douglas Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 25.00.

Where is The Douglas Hotel located?

Situated in Isle of Arran, this golf hotel is within 1 mi (2 km) of Brodick Golf Club and Arran Heritage Museum. Arran Aromatics and Brodick Castle are also within 3 mi (5 km).

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 171 out of 218 reviews
Rating 8 - Good. 37 out of 218 reviews
Rating 6 - Okay. 8 out of 218 reviews
Rating 4 - Poor. 1 out of 218 reviews
Rating 2 - Terrible. 1 out of 218 reviews

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly - excellent place for o stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fabulous food excellent lovely hotel well worth a visit
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Roddy

Liked: Cleanliness, staff & service, amenities
Friendly courteous staff,beautiful hotel good food been before and will return.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lorna

Excellent service from the friendly staff.. excellent dinner and breakfast..
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location opposite the ferry terminal and the bus station. Lovely food, large breakfast, big rooms, and a quiet hotel.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely dog friendly hotel. Very close to the ferry terminal and local amenities.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mrs P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Lovely stay. Hotel staff very friendly and helpful. Room comfortable and clean. Food very good. Would definitely stay again
Bedroom sunrise
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Brodick

Lovely hotel and a great location in the heart of Brodick. Staff were friendly and helpful. Really enjoyed our stay.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, breakfasts were delicious with the best haggis we’ve ever tasted, rooms were well appointed and very comfortable. Highly recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was central for shops, bus station easy to get around good views over the bay and ferry port Staff were very friendly and helpful.Would deffinately use again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gaelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Total package of what you would expect from a 5 star, luxurious hotel! The staff was very attentive and friendly! The most breathtaking views of Goatfell!!
From our room window!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. All staff pleasant and attentive. Food very good.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So relaxing

The whole experience was fantastic from the greeting at reception, quality of the food, chef and restaurant staff brilliant. Top quality hotel, dog friendly. One of the best hotels i have stayed in.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Comfortable and clean. Friendly staff. Good food. Beautiful rooms.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hsin-ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel, the service was impeccable and the rooms were spacious and tastefully furnished. The only complaint would be the pillows, which were too fluffy and not supportive enough.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at the Douglas was beyond our expectation. Friendly staff who went the extra mile to insure we were well taken care of during our time on the isle of Arran. Food was excellent. Our entire party of 9 (five rooms) all want to return again in the future.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, grand and still boutique hotel in the heart of the hamlet of Brodick. Our room was enormous, with even larger views. The staff was charming and helpful, from reception to the waitstaff at the rather excellent restaurant. I think this is the place to stay when in Arran. I will be back.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Very special. Beautiful huge executive room. Staff so welcoming. Great cocktails at bar, great menu. Tasty breakfast. Hotel very close to ferry. Next to supermarket. Across from beach. Couldn’t have asked for more
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the room was excellent. Very clean roomy and comfortable. Food was also very good. We had a health issue and the staff (particularly Mark) could not have been more professional and kind. We thoroughly enjoyed our stay.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good food,clean rooms and lovely staff
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and food. Great live music.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is one of the best I have ever stayed. The room was spacious and comfortable and the food - both breakfast and diner - were superb.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Douglas Hotel. One of the nicest places we stayed in Scotland.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Perfect, super nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite place to stay on Arran

Beautiful view just a short distance from the Brodick ferry terminal.
Stayed 2 nights in Aug 2024