Find Luxury Hotels in Isle of Sheppey

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."

"Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied. The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury."

"Good hotel, much better than our last stay! Barman was excellent. "

"Clean room but had a damp smell. Went for drink in bar and must say bar man could have bedn bit happier,served beer in a strange glass, which he changed after i requested different glass, his excuse was no clean glasses ?? It wasnt busy so not sure why no clean glasses ? Reception staff lovely and polite"

"Nice food at the hotel. Relaxing room. "

"The whole stay was lovely. The room was great. Clean and very comfortable bed!! Staff were helpful. Love the free mini bar ! Such a nice touch Breakfast was delicious and freshly cooked . Staff were helpful with veggie options and we had freshly cooked sausages! I can really recommend staying here . Thank you Jane"

"The bathroom was starting to flood from the shower so i took out the plug to be greeted by a plug hole full of hair .which i cleaned out . please see attached picture. The breakfast was bacon that looked raw, Mushrooms that had been boiled to with an inch disintegration. When i complained didn't even get offered a refund Just i will let my manager know "