Usually dont leave bad reviews for places, but ill make an exception for this place. When I checked in they were busy, and over booked. They said they would move me to their partner hotel up the street (Elysium Taksim), and there would be no extra charge. I had booked for 2 nights.
When I check in to the other place, all seems fine. Until the next day, they tell me that I was only booked 1 night in the other hotel and then they needed me to come back to the hotel, pack all my stuff and checkout, and then transfer back to the first hotel. Who wants to do all of that nonsense? I only had 1 full day in instanbul to visit the city which these guys ruined as they had power called me mid day asking me where I was so that I can check out.
They didnt communicate any of this with me clearly when they transfered me from hotels, otherwise I would have easily just cancelled and booked another place. I would never have agreed to transfer my place just for 1 night. If they were overbooked, they should have just refunded me or transfered me somewhere else for both nights. It was extremely frustrating to deal with all this and the managers at both hotels didnt want to take any accountability or responsiblity.
Horrible place.
