Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Sheraton Istanbul Atakoy Hotel

5.0 star property
Luxury Istanbul hotel connected to a shopping center, steps from Galleria Atakoy

Choose dates to view prices

Located near Capacity Shopping Center, Sheraton Istanbul Atakoy Hotel offers a peaceful marina getaway. Relax at the poolside bar, dine at two international cuisine restaurants, and enjoy free WiFi and an indoor pool. This eco-certified property also hosts concerts and live shows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Pet friendly
The current price is ₩182,343
₩204,224 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(99 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Sea View

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Sea View

Superior Room, 2 Twin Beds, Non Smoking, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Sea View

Premium Room, 2 Twin Beds, Non Smoking, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Twin Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club king / Executive Premium

Club king / Executive Premium | 1 bedroom, premium bedding, minibar, in-room safe

Club king / Executive Premium

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club twin / Executive Premium

Club twin / Executive Premium | 1 bedroom, premium bedding, minibar, in-room safe

Club twin / Executive Premium

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park Suite

1 bedroom, premium bedding, minibar, in-room safe

Park Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Sheraton Suite

Sheraton Suite | 1 bedroom, premium bedding, minibar, in-room safe

Sheraton Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 140 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 230 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
1 bedroom, premium bedding, Select Comfort beds, minibar

The Artisan Hotel Istanbul - MGallery Collection

Taksim
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 944 reviews
The price is ₩165,614
₩185,487 total
includes taxes & fees
Dec 8 - Dec 9
The Artisan Hotel Istanbul - MGallery Collection
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Rauf Orbay Caddesi Sahilyolu, No:10, Bakirkoy, Istanbul, 34158

What's nearby

  • Galleria Atakoy - 2 min walk - 0.2 km
  • Ataköy Marina - 5 min walk - 0.5 km
  • Capacity Shopping Center - 8 min walk - 0.7 km
  • Grand Bazaar - 12 min drive - 11.8 km
  • Blue Mosque - 13 min drive - 12.9 km

Getting around

  • Bakirkoy Station - 6 min drive
  • Istanbul Bakirkoy Station - 18 min walk
  • Istanbul Airport (IST) - 48 min drive

Restaurants

  • ‪Cookbook - ‬1 min walk
  • ‪Saray Muhallebicisi - ‬8 min walk
  • ‪Espressolab - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪The Food Clan - ‬7 min walk

About this property

Sheraton Istanbul Atakoy Hotel

Luxury family-friendly hotel near Capacity Shopping Center
Located close to Galleria Atakoy and Carousel Shopping Center, Sheraton Istanbul Atakoy Hotel provides a marina, a poolside bar, and a free daily manager's reception. Indulge in a body treatment, a massage, and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with concerts and live shows and a terrace.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), meeting rooms, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 285 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 36-inch flat-screen TVs with premium channels and DVD players
  • Electric kettles, daily housekeeping, and desks

Similar properties

Indoor pool, outdoor pool, sun loungers

Hyatt Regency Istanbul Ataköy

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 1,022 reviews
The price is ₩192,380
₩215,466 total
includes taxes & fees
Dec 9 - Dec 10
Hyatt Regency Istanbul Ataköy

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free area shuttle up to 100 m
  • Free bus station shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Secured, covered valet parking on site (TRY 400 per day)
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; TRY 1,750 for adults and TRY 1,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cookbook
  • Kapeleia
  • Sheraton Gourmet
  • Trendy Bar

Things to do

  • Art gallery
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (21,527 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator (51 inch wide door)
  • Hardwood flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of TRY 4500 per accommodation, per stay (maximum TRY 4500 per stay), plus a deposit of TRY 4500 per night
Up to 37 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 1750 for adults and TRY 1000 for children
  • Covered valet parking fee: TRY 400 per day
  • Pet deposit: TRY 4500 per night
  • Pet fee: TRY 4500 per accommodation, per stay (maximum TRY 4500 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 2805

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Atakoy Hotel Istanbul
Atakoy Istanbul Hotel
Atakoy Sheraton Hotel Istanbul
Hotel Sheraton Istanbul Atakoy
Sheraton Atakoy
Sheraton Atakoy Hotel
Sheraton Atakoy Hotel Istanbul
Sheraton Hotel Istanbul Atakoy
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel Hotel
Sheraton Istanbul Atakoy Hotel Istanbul
Sheraton Istanbul Atakoy Hotel Hotel Istanbul

Frequently asked questions

Does Sheraton Istanbul Atakoy Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Sheraton Istanbul Atakoy Hotel?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Sheraton Istanbul Atakoy Hotel on Dec 7, 2025 start from ₩182,343, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Istanbul Atakoy Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 37 lbs per pet. There's a deposit of TRY 4500 per night and a fee of TRY 4500 per accommodation, per stay.

How much is parking at Sheraton Istanbul Atakoy Hotel?

Valet parking is available for TRY 400 per day. There is free parking nearby.

What time is check-in at Sheraton Istanbul Atakoy Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Istanbul Atakoy Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Istanbul Atakoy Hotel located?

This family-friendly Istanbul hotel is located near the airport, within 1 mi (2 km) of Galleria Atakoy, Carousel Shopping Center, and Capacity Shopping Center. Aqua Florya Shopping and Life Center and Grand Bazaar are also within 9 mi (15 km). Istanbul Bakirkoy Station is 18 minutes by foot and Atakoy Station is 24 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Istanbul Atakoy Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Good service and location
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious and nice, will visit again
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room and view was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

JeanMarc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and quiet hotel at a beautiful location. Perfect for relaxing... they just open the outside swimming pool for the season. All the staff of the hotel were always very nice and helpful. When we go back in Istanbul, we will stay there again.
Stayed 10 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again and again and again!
Stayed 3 nights in Sep 2024

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unsafe place to be
Stayed 1 night in Jul 2025

4/10 Poor

Hakan

Disliked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nazbur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night after a nightmare experience from mercure bakirkoy for 4 nights it was like coming to a haven Thanks to the front desk for being so amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murat Ceylan was very friendly and helpful ; our experience was overall very pleasant , we stayed 1 night with 2 small kids
Stayed 1 night in Aug 2024

10/10 Excellent

Genette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, excellent check in process. The food at the restaurant was delicious. The outdoor pool was nice but cold.
Stayed 3 nights in Jun 2024

6/10 Okay

JONAS

Okay

Everything else okay, except a mistake in restaurant, but it was arranged. Ella helped me.
Stayed 1 night in Feb 2025

6/10 Okay

Kwang Suk

Disliked: Staff & service
transfortation
Stayed 3 nights in Dec 2024

2/10 Terrible

Armond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible , don’t ever try to stay at this location. plus its not clean they dont clean untill you asked them and they just make your bed , and put two towels , dirty carpets , i got cheated for 160$ they might tell you for club room laundry is free and at the end they will charge you. They lied me and changed a room that I requested before and gave me a terrible room with very poor service, air condition doesn’t work properly . Rooms stink. So in General for someone who spent 2000 dollars for 5 days i will strongly advise you not to take this hotel at all. They told me take a club room and the laundry is free for club rooms and during checkout they told me 160 $ for laundary. Terrible Terrible Terrible.
Stayed 5 nights in Jul 2025

8/10 Good

Fadia

The hotel very close to the central station and the metro, which made it incredibly convenient for exploring Madrid. The room was comfortable, and the staff were friendly and helpful. The only downside was the air conditioning, which wasn't working properly. Fortunately, it was windy during my stay, so I could open the window for some fresh air. However, if it had been warmer, the lack of functional AC would have been a significant issue.
Stayed 2 nights in Jun 2024

4/10 Poor

Mehmet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is very old needs renovation asap Also staff are terrible Restaurant is I absolutely horrible. It’s in your order. Be ready waiting for like 45 minutes.
Stayed 1 night in Aug 2024

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff, they are very bad and they don’t know how
Stayed 2 nights in Nov 2024

6/10 Okay

Mike

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

"Disappointing Stay: Far From a High-End Experienc

While the lobby of the Sheraton Ataköy is impressive and welcoming, the experience quickly deteriorates once you step into the rooms. Unfortunately, the cleanliness of the rooms left much to be desired. The bathroom floor was dirty and had visible stains, while the shower’s glass rails were rusted, which was quite disappointing for a hotel of this caliber. Room service and cleaning were also subpar. On the second day, the hair shampoo and body wash were left empty and were only refilled after we called twice to request them. Similarly, used cups were taken but not replaced with clean ones until we followed up. For a hotel branded as high-end, these oversights are unacceptable. The level of attention to detail and service does not justify the price or the reputation of the Sheraton brand. I would not recommend this hotel for those seeking a premium experience.
Stayed 6 nights in Dec 2024

2/10 Terrible

Jameel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Staff insisted that I wait for the room to become cold even after nearly 3 hours of waiting. It was only when I escalated the issue that a replacement room was arranged. 2. I had to make 4 separate requests for an additional pillow before it arrived but on the next day. On the 2nd occasion “house keeping” hung up on my call because they couldn’t understand what I was saying - “don’t speak English”. 3. Hotel has only 2 functional lifts and long periods of wait. 4. Indoor swimming pool is closed. 5. Spa is closed. The hotel has falsely advertised to seek business and this is nothing short of being ripped off. The manager has acknowledged these issues. I booked the hotel on the basis of the Sheraton brand but my stay was more or less like a 3 star or even lower. Highly don’t recommend any tourist to be staying at this hotel.
Stayed 5 nights in Jul 2024

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
We loved the drinks and food at Sheraton. The rooms are bit outdated. We had sea view Biomed originally and when we were upgraded we did lose our view. The lobby is very modern but the rooms need little bit of an update. Overall was not a bad experience but was the price point is liftle overpriced for what is being offered.
Stayed 4 nights in Oct 2025

4/10 Poor

Bülent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Altes Hotel, alte Einrichtung, Sauberkeit nicht gut
Stayed 6 nights in Aug 2025

8/10 Good

Coskun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes hotel sehr freundliche Gastgeber
Es war alles sehr schön
Stayed 2 nights in Aug 2025

4/10 Poor

Nurmadi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old renovation.
Stayed 4 nights in Jul 2025

6/10 Okay

Sevdenur

Liked: Cleanliness, room comfort

Beklentimi karşılamadı

Otele girişte odamızın henüz temizlendiğini ve beklememiz gerektiği söylendi. Bir süre bekledikten sonra ödenmiş hakkımızın ihlal edildiğini söyledim ve nasıl olduysa hemen başka bir oda ayarlanabildi. Sheraton’a hiç yakışmadı bu. Oda temizdi manzarası güzeldi fakat klimada sorun vardı oda sıcaktı. Yatak ve yastıklar çok konforluydu.
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vårt fantastik resa där

Det är mycket bra resturang
Stayed 1 night in Jul 2025