Exterior

Reviews of 49'er Inn & Suites

2.5 out of 5
49'er Inn & Suites
330 West Pearl Street, Jackson, WY

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1130 reviews" "
Rating 8 - Good. 355 out of 1130 reviews" "
Rating 6 - Okay. 149 out of 1130 reviews" "
Rating 4 - Poor. 58 out of 1130 reviews" "
Rating 2 - Terrible. 29 out of 1130 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hanh

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast choices Great bed and pillows
Stayed 3 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed our breakfast offerings and found the bed and pillows to your liking. Your comfort and satisfaction are important to us, and we're glad we could contribute to a positive experience during your stay.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear that you found your stay peaceful and quiet. Providing a serene environment for our guests is important to us, and we're pleased to know that you enjoyed it. We look forward to welcoming you back in the future!

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great play to stay, walking distances to shop, restaurants, ski area.
Stayed 1 night in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed your stay and found our location convenient for accessing shops, restaurants, and the ski area. We hope to welcome you back for another enjoyable stay in the future!

4/10 Poor

jeff

Room wasn’t cleaned until 4:30, then bed not made! Just lots of excuses. If you don’t have staff, then rent less rooms!!!
Stayed 3 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We apologize for the late cleaning of your room and that the bed was not made. We understand your frustration and are addressing staffing issues to improve our service. Your experience is important to us, and we appreciate your patience as we work to enhance our guests' stay.

6/10 Okay

Teresa

Traveled with family
Liked: Amenities
Fire alarm went off in our building at 6:30am. There was no communication at all. We waited for an hour and when we saw the alarm was off we went back to our room assuming it was okay. Check in my room reservation was incorrect. There were beer bottle caps on the floor in my room. Cleaning staff was very friendly and helpful.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We apologize for the inconvenience caused by the fire alarm and the lack of communication. We're also sorry to hear about the issues with your room reservation and cleanliness. We appreciate your kind words about our cleaning staff and will address these concerns to improve our service.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 1 night in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear you enjoyed our breakfast. We hope to see you again soon!

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to town square.
Stayed 5 nights in May 2024

8/10 Good

Yishu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Leza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great room and great staff.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're thrilled to hear you enjoyed our great location, comfortable room, and friendly staff. We look forward to welcoming you back soon!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the hub of activity. Dining and shopping are within an easy walk.
Stayed 4 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear you enjoyed our convenient location. Being in the hub of activity with dining and shopping within easy walking distance is something we pride ourselves on. We hope to welcome you back soon!

8/10 Good

Joseph P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems pretty nice property
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear that you had a pleasant stay with us. We appreciate your feedback and hope to welcome you back soon!

2/10 Terrible

Garth

Booked 2 rooms but they only registered one in their system.
Stayed 1 night in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We’re sorry to hear about the confusion around your multi-room booking. We were able to resolve the issue and checked you into the two rooms that you booked.

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
What ever they clean the rooms with smells very bad and the smell hangs in the air for a long time,
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're sorry to hear about the unpleasant smell from the cleaning products. We'll address this with our housekeeping team to ensure a more pleasant experience in the future. We appreciate your input and hope you'll give us another chance to provide a better stay.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad you had a good experience with us. We hope to welcome you back soon!

10/10 Excellent

Warren, La Habra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable with eberything we needed. Staff was helpful and friendly.
Stayed 3 nights in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear that you found your stay comfortable and well-equipped. It's great to know our staff was helpful and friendly. We hope to welcome you back soon!

8/10 Good

Kris

Liked: Cleanliness
Disliked: Property conditions & facilities
Was not impressed with the quality of the room for the price. Had all of the basic amenities but just that, basic.
Stayed 1 night in May 2024
Response from Guest Services Manager on May 15, 2024
Thank you for staying at the 49’er Inn and Suites. We’re sorry to hear that the room didn’t meet your expectations. We strive to provide a good value for all our guests and appreciate your comments as we continue to make improvements. We hope you'll consider staying with us again in the future.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with everything about our stay. The room was perfect and the staff was terrific, especially the ladies who took care of the breakfast time.
Stayed 1 night in May 2024
Response from Guest Services Manager on May 23, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you were pleased with your stay, and that you found the room perfect and our staff terrific. We'll be sure to pass along your compliments to the breakfast team. We look forward to welcoming you back in the future!

4/10 Poor

Sandra, Hamburg

Traveled with partner
The room was lit self was good size but when you entered our room the door barely cleared the bathroom sink. The bathroom was small. The area we were in had no elevator to our room on the 2nd floor. The check in was terry, the man there basically asked my name, handed me the key, no other info. We drove around the second building till I went in and realized the room had no outside access and we had to enter go through a hallway, up stairs to our room. The free breakfast was okay. The location was good. The two women at the desk when I left were very nice and friendly
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 15, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad you found the room spacious and the location convenient. We apologize for the inconvenience you faced with the bathroom layout, lack of an elevator, and the check-in process. Your comments about the check-in experience and the need for better directions are noted, and we will work on improving these areas. We're pleased to hear that the staff at check-out were friendly and helpful. Your feedback is valuable to us as we strive to enhance our guests' experience.

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at the 49er! Very convenient to downtown.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 15, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you loved your stay and found our location convenient to downtown. We look forward to welcoming you back on your next visit!

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services Manager on May 15, 2024
Thank you for staying at the 49’er Inn and Suites. We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the location very much
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 15, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed our location. We hope to welcome you back soon for another great stay.

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool, hot tub and breakfast. Large clean room with usb charging for phones etc. Everything you need for a great stay.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We're thrilled to hear that you had such a positive experience during your stay! It's fantastic to know that you enjoyed our pool, hot tub, and breakfast offerings, as well as the amenities in your room. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad we could deliver that for you. We hope to welcome you back again soon!

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, amenities
First room was next door to a yelping dog. Got them to move us but second room had smoke alarm chirping. bathroom light out and could not get TV to work
Stayed 1 night in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We're truly sorry to hear about the inconveniences you experienced during your stay. This falls short of the high standards we strive to maintain for our guests. Your feedback is invaluable to us, and we will address these matters promptly to ensure they are resolved for future guests. If you ever decide to give us another chance, we'll make every effort to provide you with a seamless and enjoyable stay.

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the town square and shopping. Very convenient.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear that you found our location convenient for exploring the town square and shopping areas. We appreciate your feedback and hope to welcome you back again soon!

6/10 Okay

Cecelia

Traveled with family
Liked: Cleanliness, amenities
Walking distance to everything.
Stayed 3 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear you found our location convenient! We hope to have the opportunity to host you again during your next vacation to Jackson. Travel safe and take care!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We appreciate your rating. We hope to see you again soon. Cheers!

6/10 Okay

Liang

Traveled with family
Overall average motel, it is not cheap in this season.
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We appreciate your perspective and understand that our rates may vary depending on the season and other factors. We strive to provide a comfortable and pleasant experience for all our guests, and we apologize if your stay was not up to your expectations. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were amazing!
Stayed 1 night in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We're thrilled to hear that you enjoyed our pool and hot tub! Providing a relaxing and enjoyable experience for our guests is always our priority. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. It's great to hear that our hotel's location worked well for you. We strive to provide convenience and accessibility to our guests, and we're glad to know that you found our central location beneficial. We hope to see you again soon. Cheers!

10/10 Excellent

Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate our stay. The staff are very accommodating and helpful. The breakfast was good. Location was convenient to all personal needs. Price was affordable. Looking forward to stay again.
Stayed 3 nights in May 2024
Response from Guest Services Manager on May 13, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you had such a positive experience during your stay with us! It's wonderful to know that our staff were accommodating and helpful, and that you enjoyed our breakfast offerings. We're glad that our convenient location met your personal needs and that you found our pricing affordable. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Michael, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Good rest and place to stop and enjoy Jackson
Stayed 2 nights in May 2024
Response from Guest Services Manager on May 6, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear you had a great stay and enjoyed your time in Jackson We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Hilla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything!!!! Highly recommended!!
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on May 6, 2024
Thank you for staying at the 49’er Inn and Suites. We appreciate the enthusiastic recommendation! We're thrilled to hear that you loved everything about your stay. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on May 6, 2024
Thank you for staying at the 49’er Inn and Suites. If there are any specific areas where we can improve to make your experience even better next time, please let us know. We appreciate your honest review and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice facilities!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on May 2, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed our facilities! If there's anything specific you particularly liked or if you have any suggestions for improvement, feel free to let us know. We're always striving to make our guests' experiences even better.

10/10 Excellent

Valinda

Stayed 1 night in Apr 2024

10/10 Excellent

Sofi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Guest Services Manager on May 1, 2024
Thank you for staying at the 49’er Inn and Suites. We appreciate your feedback and hope to welcome you back again in the future!

6/10 Okay

teresa

Traveled with partner
Disliked: Staff & service
Everything that is needed is provided. Convenient location. Property is old. Room was very dark. Limited lighting.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 1, 2024
Thank you for staying at the 49’er Inn and Suites. We're pleased to hear that you found our location convenient and that you had everything you needed during your stay. We understand your concerns about the age of the property and the limited lighting in the room. Your comments are valuable to us as we continuously strive to improve our facilities and guest experience. We'll definitely take your feedback into consideration as we work towards making enhancements. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, amenities
The room was large, the beds comfortable and the breakfast was excellent. Dining staff was very friendly and did an outstanding job. Front desk staff was very "neutral". Loved the decor of the place but the unexpected construction and remodeling was a little annoying. Once all that is done, it should be a great place to stay.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 1, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed the spacious room, comfortable beds, and excellent breakfast during your stay. We appreciate your kind words about our dining staff and their outstanding service. We apologize for any inconvenience caused by the unexpected construction and remodeling. We're actively working to improve our facilities, and we hope that once the renovations are complete, you'll find our property even more enjoyable. Your feedback about the front desk staff's demeanor is also duly noted, and we'll strive to provide a more welcoming experience in the future. Travel safe and take care!

8/10 Good

Cathleen

Stayed 1 night in Apr 2024
Response from Guest Services Manager on May 1, 2024
Thank you for staying at the 49’er Inn and Suites. If there's anything we can do to turn that 4 into a 5 for your next visit, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This was first trip to Jackson WY. I was impressed with all of the businesses and services in such a small community.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on May 1, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear that you enjoyed your first trip to Jackson, WY! We hope you were able to explore some of the local attractions and experience the warmth and hospitality that Jackson is known for. If you ever find yourself back in the area, we'd love to welcome you again for another memorable stay.

6/10 Okay

Cheryl

Was nice, a little old outdated in rooms.
Stayed 4 nights in Jan 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad to hear that you found the stay enjoyable overall. Your feedback about the room being a bit outdated is duly noted. We continuously strive to improve our facilities and amenities, so your input is valuable in that regard. We appreciate your visit and hope to welcome you back in the future!

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We're glad you enjoyed our location! We would love to host you again soon. Cheers!

10/10 Excellent

Vaughn, Houston Tx

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service , excellent breakfast selection and friendly staff
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear you had an excellent experience with us! Providing top-notch service and a great breakfast selection are priorities for us, and it's wonderful to know we hit the mark. We look forward to welcoming you back again soon!

10/10 Excellent

Richard

Traveled with family
Great stay, thanks.
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We are happy to hear you had a wonderful stay at our property. We hope to welcome you back soon!

4/10 Poor

Nicola

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is centrally, located, and easy to find. However, upon arrival, it was under renovation. There was a paint smell, and it was noisy. During breakfast, the doors were left open. It was quite cold. Also, the rug in our room felt damp. The breakfast was excellent. It was included in the cost of the room. I have dietary restrictions due to illness. I am both gluten-free and dairy free and they had both gluten-free and dairy free options available. This is one of the few hotels I have ever visited that. Made this available without even asking. Well done!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We apologize for any inconvenience caused by the ongoing renovations and the resulting noise and paint smell. We're glad to hear that you enjoyed our breakfast offerings and that we were able to accommodate your dietary restrictions. Your satisfaction is our priority, and we appreciate your understanding during this transitional period. We hope to have the opportunity to welcome you back once our renovations are complete, and we assure you that your next stay will be even more enjoyable.

10/10 Excellent

ALEXIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the the room had 2 doors of access, interior door for hotel,& balcony/Parking lot door! Made it and ease to come and go . Newly updated room ! Great breakfast !!
Stayed 7 nights in Apr 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed the convenience of the dual access doors in your room, providing easy access to both the hotel interior and the parking lot. It's fantastic that you appreciated the newly updated room and enjoyed our breakfast offerings. We hope to welcome you back again soon for another enjoyable stay!

4/10 Poor

Desna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 30, 2024
Thank you for staying at the 49’er Inn and Suites. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, we would greatly appreciate your feedback to help us enhance our services for future guests. Please feel free to reach out to our management team with any further comments or concerns. We hope to have the opportunity to better serve you in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here at the beginning of Jacksons “shoulder season”. They were remodeling the front entry/reception area which is expected as this is the only slow time this facility will see. The newly remodeled fitness area and pool are really nice. The workout room is larger than the one at the Snow King Resort and the floor to ceiling windows makes it feel even bigger. I’m usually not a fan of interior pools but this one has a ton of natural light and overhead glass. All in all, a very nice stay. The rooms are a bit dated but at that price point, it’s exactly what I expected. Front desk personnel were wonderful. I needed some papers printed off for work but the business center was closed off due to the remodel. She had me email the file to her and printed them off for me. Very thoughtful and very kind. Thanks for a great stay!
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on Apr 29, 2024
Thank you for staying at the 49’er Inn and Suites. We're delighted to hear that you enjoyed your stay with us. We appreciate your understanding regarding the remodeling of our front entry/reception area. We're thrilled that you appreciated the newly remodeled fitness area and pool, and we're glad to hear that they exceeded your expectations. Providing our guests with excellent service is always our top priority, so we're pleased that our front desk personnel were able to assist you with printing your work papers despite the temporary closure of the business center. We truly appreciate your kind words and look forward to welcoming you back for another great stay in the future!

10/10 Excellent

fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here,will be back
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 29, 2024
Thank you for staying at the 49’er Inn and Suites. We're thrilled to hear that you had a great first-time experience with us and that you're already planning to return! We look forward to providing you with another memorable stay!