Royal hospitality awaits at this historic palace where guests can relax in beautiful gardens, cool off in the outdoor pool, or book rejuvenating spa treatments
WelcomHeritage Mandir Palace provides a peaceful escape in the city center. Families appreciate the playground, while all guests enjoy the garden and outdoor pool. The sun terrace offers a perfect spot to relax after spa treatments, and everyone stays connected with in-room WiFi.
Located in Jaisalmer, WelcomHeritage Mandir Palace is in the city center and near the airport. Sonee art gallery and Jaisalmer Folklore Museum are cultural highlights, and some of the area's landmarks include Jaisalmer Fort and Nathmalji-ki-Haveli. Spend some time exploring the area's activities, including safari tours. Visit our Jaisalmer travel guide
Gandhi Chowk, Jaisalmer, Rajasthan, 345001
What's nearby
Jaisalmer Fort
3 min walk - 0.3 km
Jain Temples
5 min walk - 0.4 km
Patwon-ki-Haveli
8 min walk - 0.7 km
Bhatia Market
3 min walk - 0.3 km
Nathmalji-ki-Haveli
5 min walk - 0.4 km
Getting around
Jaisalmer Station
7 min drive
Jaisalmer (JSA)
24 min drive
Restaurants
Shanti Roof Top
14 min walk
Mandir Palace
1 min walk
cafe + restaurant & cafeteria
12 min walk
Kuku Coffee Shop
14 min walk
Bikaner
5 min walk
About this property
WelcomHeritage Mandir Palace
Luxury upscale hotel in the city center
You can look forward to a terrace, a garden, and a playground at WelcomHeritage Mandir Palace. Treat yourself to spa services, such as a manicure/pedicure or a massage. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self parking and valet parking
RV/bus/truck parking, express check-out, and express check-in
Outdoor furniture, a banquet hall, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
Heating and ceiling fans
Hypo-allergenic bedding and down comforters
Bathrooms with showers and free toiletries
32-inch LCD TVs with digital channels
Wardrobes/closets, electric kettles, and daily housekeeping
Awards and affiliations
The property is a member of Heritage Hotels of India.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Ceiling fan
Desk
Desk chair
Electrical adapters
Free daily newspapers
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 3000.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: INR 3000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Mandir Palace
WelcomHeritage Mandir Palace
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer
Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Jaisalmer
WelcomHeritage Mandir Palace Hotel Jaisalmer
Frequently asked questions
Does WelcomHeritage Mandir Palace have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at WelcomHeritage Mandir Palace?
As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at WelcomHeritage Mandir Palace on Apr 1, 2026 start from ₩123,182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is WelcomHeritage Mandir Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at WelcomHeritage Mandir Palace?
Check-in start time: noon; Check-in end time: 2:00 PM.
What time is check-out at WelcomHeritage Mandir Palace?
Check-out is at 10:00 AM.
Where is WelcomHeritage Mandir Palace located?
Located in the heart of Jaisalmer, this luxury hotel is within a 10-minute walk of Jaisalmer Fort, Bhatia Market, and Nathmalji-ki-Haveli. Patwon-ki-Haveli and Salim Singh-ki-Haveli are also within 15 minutes. Jaisalmer Station is 27 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
WelcomHeritage Mandir Palace Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice, spacious and clean room, very good breakfast and dinner, view to the fort, close to all touristic places (at walking distance to most of them). All this in a beautiful, large palace, where the maharaja still resides. Had no chance to use pool and spa, unfortunately. Nice royal museum in the premises. Sympathetic staff. Convenient ATMs at one of the palace exits.
It was simply an A+ experience. From the time we checked in to the time we checked-out of the hotel. The hotel staff was courteous and prompt. Cleanliness of the property is outstanding. We were there for Christmas eve and so there were a lot of enjoyable activities planned for the guests. Even the royal family (who lives in the private parts of the property) joined in the festivities.
We rented the heritage rooms where we got the feel of living as royals in a haveli. I would highly recommend those rooms. The rooms were amazing, well furnished and full of required amenities.
Lastly, all key attractions are walkable from this place.
NAVIN
Stayed 2 nights in Dec 2025
10/10 Excellent
Lynn
Nov 14, 2025
Liked: Cleanliness, staff & service, amenities
The hotel is amazing, housed in a centuries old palace and an easy walk to the main fort. Our luxury suite facing part of the museum was just beautiful. The service was excellent, the room clean, the restaurant has an extraordinary view at night.
Our only concern was the lovely pool was infested by pigeons and covered in scum. After a very hot day exploring Jaisalmer that was disappointing.
But it will be a lovely memory.
Absolutely stunning part palace part hotel. Stayed on the Golden Suite which had comfy double bed and separate small sitting room. Close to the fort. Lovely rooftop restaurant and separate breakfast room. Staff couldn’t have been more helpful.
I stayed at this hotel for four nights with my husband and daughter. Overall, the experience was pleasant, with spacious rooms and well-maintained bathrooms. The restaurant staff were courteous, polite, and helpful throughout our stay. The dinner arrangement by the pool with a bonfire was also enjoyable.
However, there are a few points I would like to highlight for improvement:
1. The breakfast spread was quite limited for a four-star property. There were very few fresh juice options, and buttermilk was not available. Additionally, the cut fruits—particularly guava and papaya—did not appear fresh.
2. The breakfast timing was only until 9:30 AM, which is relatively early. Most hotels offer breakfast until at least 10:00 or 10:30 AM.
3. The checkout time of 10:00 AM is quite early, especially for guests who come to relax. A checkout time of at least 11:00 AM, or preferably 12:00 PM, would be more appropriate, particularly during the winter season.
4. I noticed that some guests were vacating around 11:30 AM; however, despite my request, we were not granted even a one-hour extension. This was disappointing, especially as my flight was delayed by two hours.
I hope this feedback is taken constructively to enhance the overall guest experience in the future.
Charu
Stayed 4 nights in Jan 2026
10/10 Excellent
Nitin
Dec 17, 2025
Nice
Nitin
Stayed 2 nights in Dec 2025
2/10 Terrible
Umang
Jan 19, 2026
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff kept us waiting for almost 30 mins to show the room even after reaching check-in time around 3:30 PM. Staff was giving the priority to Foreign tourists and giving us lame excuses that we are finding the keys and it took 30 mins.
The manager was very helpful in every way, making sure i had everything i needed and arranging a driver for my next destination. Staff was professional and facilities were lovely.
It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City.
The hotel is close to the fort so you can walk or talk a rickshaw.
A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs.
The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well.
Walking distance to the fort. Take a walk up for sunrise.
Staff are friendly and very welcoming
Remela
Stayed 1 night in Dec 2022
6/10 Okay
Tahsin
Mar 8, 2023
Liked: Cleanliness
Disliked: Staff & service
Beautiful palace, very poor service
The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale.
No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix.
Most of the time, internet doesn’t work.
Oh what a shame - reality way below what it should
What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website.
Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this.
The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems.
Hotel manager just seemed imperious and not caring at all
Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Although the hotel is beautiful & staff friendly and willing to help, I didn't find it had the special touches you would usually find in a 5 star hotel. The first room I was given had a very noisy fan, the hotel moved me to another but the TV didn't work the 3rd room on the ground floor was however lovely. Lunch should have run until 3PM but the dining hall was empty off staff when I arrived at 2:50PM. Many of the regular TV channels were not subscribed to & one of the pool ladders was broken. Only instant coffee available Saying all of that, I did have one of the best nights sleep I have had in a long time, so thank you for a comfortable bed!
Les chambres de cet hôtel sont aménagées dans le Palais du Maharaja. Autant dire que le cadre est exceptionnel et féérique !
Les chambres sont agréables, assez grandes, avec une bonne literie. Le coin "piscine" est bien appréciable après une journée à crapahuter à Jaïsalmer. Les deux petits bémols concernent le wifi, dont le débit est trop lent, et le restaurant, superbement installé en roof top mais un peu cher par rapport aux établissements avoisinants.
Nous recommandons !