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Reviews of Amber Hotel Central

3.5 out of 5
Amber Hotel Central
928-1 Nohyeong-dong, Jeju City, Jeju

Reviews

8.2

Very Good

Rating 10 - Excellent. 187 out of 481 reviews" "
Rating 8 - Good. 181 out of 481 reviews" "
Rating 6 - Okay. 69 out of 481 reviews" "
Rating 4 - Poor. 33 out of 481 reviews" "
Rating 2 - Terrible. 11 out of 481 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel with breakfast and gym included.
Response from 총지배인 on Jan 17, 2023
Dear Customer, this is Amber Hotel Central.Thank you so much for staying at Amber Hotel Central and leaving a precious review. I'm glad you're satisfied with breakfast and the gym. I hope to see you again next time. Thank you :)

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Amber hotel was great especially the 14th floor where our room was located. It is near VIPs!
Stayed 1 night in Aug 2020
Response from Amber Hotel Central on Aug 30, 2020
Dear Customer, Thank you for using Amber Hotel Central. We will do our best to provide a more comfortable space and comfortable rest by reflecting your valuable reviews. We will do our best to provide the best service in the future. Thank you. Amber Hotel Central

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
Nice and clean. Very comfortable
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, very nice staff, but towels are old and a bit smelly, overall it's acceptable
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from AMBER HOTEL CENTRAL on Jun 23, 2019
안녕하세요 고객님! 저희 엠버호텔 센트럴를 이용해 주셔서 감사합니다. 앞으로도 고객님께서 만족하실 수 있도록 계속 노력하겠습니다. 감사합니다!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2019
Response from 엠버호텔 센트럴 on May 1, 2019
소중한 후기 감사드립니다. 앞으로 더 만족하실 수 있도록 최선을 다하겠습니다. 감사합니다.

6/10 Okay

Verified traveler

Disliked: Cleanliness
price for downtown Jeju
its expensive for level of cleanliness of this hotel.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room is spacious & comfortable. Near to emart & lots of food around. However don't depend on hotel staffs to provide or help with any tourist information. Mainly chinese tourists guests in hotel.
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good area, but too noisy
Everything was good except it was quite noisy at night.
Stayed 1 night in Oct 2018

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and inviting hotel
Friendly staff, hotel within walking distance of food and entertainment.
Response from GM: Erica Li on May 10, 2018
Dear Guest, we are so apprieciat your choosing at amber hotel. We are here waiting your next trip back to Jeju. Many thanks!

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from kang on Apr 12, 2018
Warm greetings from Amber Hotel. We would like to thank you for choosing Amber hotel and are very glad to hear that you had enjoyable stay with us. Looking forward to assisting you again. Thank you.

8/10 Good

PNK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원이 너무 친절했어요~ 객실도 깨끗하고 편안했습니다~ 다음에 또 들르게 될 것 같네요^^
Stayed 2 nights in Apr 2018
Response from kanggeummi on Apr 6, 2018
안녕하세요 엠버호텔입니다. 우선 저희 호텔을 이용해 주시고 좋은 후기까지 남겨주심에 진심으로 감사드립니다. 고객님의 소중한 의견을 토대로 더욱 더 편안하게 머물 수 있는 호텔이 되도록 꾸준히 최선을 다하겠습니다. 다음 제주 방문 시에도 저희 엠버호텔에서 모실 수 있기를 기대하겠습니다. 감사합니다.

6/10 Okay

nicole, Toronto

Disliked: Room comfort
It's OK but not great!
It's OK to stay but not so clean. Breakfast was OK and the staff was nice. The parking was really bad as there are no enough space. We had to park few blocks away from the hotel.
Stayed 2 nights in Mar 2018
Response from kang on Apr 8, 2018
Thank you for choosing Amber Hotel and your thoughtful comments. We are so sorry about your unpleasant experience, all the staff at Amber Hotel will try our best to improve our service. Hopefully we can assist you better in your next visit. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from KANG on Apr 11, 2018
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

8/10 Good

Karen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Really nice hotel. We chose the traditional Japanese style room. Only issue would be that water didnt drain properly from the bathroom floor after showers. All else was good.
Stayed 2 nights in Dec 2017
Response from 엠버센트럴 on Jan 6, 2018
Warm greetings from Amber Hotel. We would like to thank you for choosing Amber hotel and are very glad to hear that you had enjoyable stay with us. Looking forward to assisting you again. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic have meet and have friendly staff can speak
Basic have meet and have very helpful staff with Chinese speaking
Stayed 3 nights in Dec 2017
Response from Ambercentral on Dec 27, 2017
Warm greetings from Amber Hotel. We would like to thank you for choosing Amber hotel and are very glad to hear that you had enjoyable stay with us. Looking forward to assisting you again. Thank you.

10/10 Excellent

Hyon Mi, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
Clean and spacioud room. Bed is comfortable, Quiet, and staffs are very friendly. Good value for money. I would like to come back. Thanks
Stayed 1 night in Nov 2017
Response from 제주엠버호텔 on Nov 26, 2017
Warm greetings from Amber Hotel. We would like to thank you for choosing Amber hotel and are very glad to hear that you had enjoyable stay with us. Looking forward to assisting you again. Thank you.

8/10 Good

Ng, hong kong

Liked: Cleanliness, staff & service, room comfort
Toilet light will turn off automatically after a certain time. This is good to save energy but on the other hand also causes inconvenience to users in the washroom.
Stayed 4 nights in Nov 2017
Response from 제주엠버호텔 on Nov 27, 2017
Thank you for choosing Amber Hotel and your thoughtful comments. We are so sorry about your unpleasant experience, all the staff at Amber Hotel will try our best to improve our service. Hopefully we can assist you better in your next visit. Thank you.

10/10 Excellent

Elizabeth U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our jeju stay
It was a good one night stay . Comfortable after a whole day of touring
Stayed 1 night in Oct 2017

10/10 Excellent

Ray, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very felpful
The staff were very helpful. They try their bery best to translate everything in english to make sure our questiones were addressed. Very helpful on helping is parked our car. Breakfast food was a buffett style with good options
Stayed 3 nights in Aug 2017
Response from Amber Hotel Central on Aug 31, 2017
Thank you for your kind review and hope we can assist you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017
Response from Ambercentral on Aug 23, 2017
안녕하세요 엠버호텔 센트럴점입니다. 저희 호텔를 찾아 주셔서 감사합니다. 앞으로도 꾸준히 노력하는 호텔이 되겠습니다. 감사합니다

6/10 Okay

huili, singapore

Liked: Room comfort
Disliked: Property conditions & facilities
hotel with good location but bad facilities
Good location at jeju city central that is 10 mins drive from jeju airport and close to the heart of jeju's shopping belt. But the hotel is bad in the sense that it only provides 1 small tube of shower gel and 1 small tube of shampoo to be shared among all guests in the same room. When asked to have more than 1 tube of shower gel and shampoo, the hotel staff asked several questions and gave me impolite stares. I stayed 6 nights there, whereby on 1 day, there was no hotel staff who could speak other language besides korean after 9pm, so I was left helpless on that day. There were also 2 days which the hotel towels smelled so badly that I vomited on them and the staff declined to remove the dirty towels from my room. Bedsheet also had unknown stains on it.
Stayed 7 nights in Jun 2017
Response from AMBER HOTEL CENTRAL on Aug 21, 2017
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are very sorry for your unpleasant experience. We will try our best to solve the problems you have encountered. Thank you for sharing your valuable comments with us. We believe that expressing your concerns to us will help better improve our services in the future. We hope you continue and maintain the relationship with our hotel, Amber hotel Jeju. Thank you!

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Clyde, San Jose, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Surprise
I like the hotel location and price. Hotel is located in Jeju City. Location is just 1 block from a major circle intersection and bus transportation stops. Plenty of shops and places to eat within walking distance. The hotel room is small but clean. Safe day/night walking location. Hotel staff was helpful and friendly, speaks English and willing to help with all travel issues. There knowledge of Jeju Island was extremely helpful during my stay. I would definitely stay at Amber Hotel again!
Response from amberhotelcentral on May 20, 2017
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Amber hotel central Jeju.We believe that expressing your concerns to us will help better improve our service in the future. We hope you continue and maintain the relationship with our hotel, Amber hotel central.

8/10 Good

David , North Carolina, US

Liked: Cleanliness, staff & service, room comfort
Close to bus station and business district
hotel staff are willing to help. Hotel is corss from bus station and is in shopping area, have a lot restaurants in walk distance.

4/10 Poor

Wendy, Singapore

Disliked: Cleanliness, property conditions & facilities
Room for improvement
This hotel has the potential to be pretty good, but they need to be more vigilant otherwise they will lose out to other hotels. Check-in was fast but we were given a foul-smelling room due to uncleaned stale smoke. We were also worried about insufficient parking or facing enforcement as most people just seemed to park where they felt like it. So we did not drive off again after parking. Fortunately, there were eateries within walking distance. The bathroom can be cleaned up better. We were also surprised that the aircon/heater blower is centrally switched off during winter and we were asked to open the window for ventilation. They also need to shovel their outside area better after it snows overnight - when we checked out, one lady was complaining at front desk that it was too slippery. Unfortunately, I too slipped when I was leaving the hotel to get to my car.

8/10 Good

Tsz Chuen Sunny, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
will stay again

10/10 Excellent

ST, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Environment Hotel and convenient
Hotel between walking distance to restaurant, convenient shop and about 200 to 300 meter to eMart. Very comfortable room with big bed, just the king bed is a little bit soft for old folk. Twin bed is less soft compare to King bed. I'm taking the basic room, room size is acceptable. Room amenities is good. Helpful and friendly staff. Overall I am very satisfy with this hotel and value for money.

8/10 Good

Joey, HK

Liked: Staff & service
Nice parking facilities
Room is quite comfortable. They hv a multi level auto parking but small size car is not allowed to park. Staff will ask you to park on the road. Staff are nice.
Response from amberhotelcentral jeju on Sep 27, 2016
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We believe that expressing your concerns to us will help better improve our services in the future. We hope you continue and maintain the relationship with our hotel, Amber hotel central Jeju. Thank you.!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
all shopping malls within walking distance

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Value For Money
The location of this hotel was pretty good, within the more happening areas of Yeondong. Pretty nearby a large Emart so very convenient for buying groceries. Room was decent-sized. For the price paid, pretty much a gem!
Response from General Manager on Sep 27, 2016
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We believe that expressing your concerns to us will help better improve our services in the future. We hope you continue and maintain the relationship with our hotel, Amber hotel central Jeju. Thank you.!

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with breakfast
Airport is close to the hotel. Getting to the hotel by cab is cheap. There are food and supermarket nearby.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

8/10 Good

Terry, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staffs, Clean & Tidy Hotel
Staffs are helpful, some of them can speak in Chinese, while others can speak in English The staffs showed me how to / where take the bus, or even help me to call a taxi when i was in hurry You have to take bus to the Intercity Terminal for 15-30 mins

8/10 Good

Kris, Singapore, Shanghai, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of the City
As the name imposes, it is located smack-rite in the center of Jeju City, just less than 10mins from the Airport. Apparently, according to my Korean friend, it is located in the Chinese-street, so no worries for Non-Korean speakers. It is also surrounded by numerous eatery and shops, top mentions will be the E-Mart and Lotte-Mart. The Hotel itself is awesome. I especially do want to mention their extremely polite staff members. The price was affordable as I got a 2 single bed room with a 35% discount "only-today" sale in Expedia. I hope this recommendation helped, Kudos.

8/10 Good

Michelle, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Near airport. Reasonable price. Decent breakfast. Walking distance to shopping area.
Response from Ambercentral on Jul 14, 2016
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Amber hotel central Jeju

8/10 Good

Joshua, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Clean room although a bit small for the price. Good neighbourhood and front desk staff were very helpful to assist with transportation questions.
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Amber hotel central Jeju. Your kind words made us feel great and further motivated us to keep up a good work. We will look forward to seeing you again soon at Amber hotel central Jeju! Thank you.

8/10 Good

Audrey, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great and the staff are friendly. Easy access to food and there's a hypermart(e-mart) just 5mins walk away from the hotel.
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments. We are so pleased that you had a great stay and made some wonderful memories here in Amber hotel central Jeju! We will look forward to seeing you again soon at Amber hotel central Jeju! Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to duty free shop and supermarket !
clean room and friendly reception saff ! nice breakfast!
Response from amberhotelcentral jeju on May 10, 2016
We would like to express our appreciation to you for staying with us and leaving us thoughtful comments.We believe that expressing your concerns to us will help better improve our services in the future. We hope you continue and maintain the relationship with our hotel, Amber hotel Jeju. Thank you.!

6/10 Okay

Verified traveler

there was no aircon in the room and is pretty stuffy. will need to open the window to air the room but it gets noisy

8/10 Good

Sainjav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sam, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Room was spacious and clean. Strategically located in Jeju City. Plenty of restaurants nearby. Only let down was the espresso machine in the room didn't work and the pillows were rather flat and uncomfortable. Other than that, I would recommend this hotel for the location and price.

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
The room itself was really nice. It had lovely decor and nice lighting. The bed was very comfortable and the bedding and linen was very soft. I booked online and when I arrived to check in they had no confirmation of this. They asked to see my phone for booking and then took pictures of my confirmation. They were a little unprofessional on their approach and not very apologetic as they made us wait in the lobby despite seeing my email where the room was booked and paid for. The girl at the desk then asked did I want a single bed despite two of us standing there. The room had a strong smell of bleach that lingered most of our stay despite asking the worker at the desk could they spray some febreeze or other while we went out for dinner. Overall, it's a lovey hotel but as far as bookings concerned and their approach, they should apologise and work on customer service a little.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Okay hotel
Not bad but not that great either.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
average hotel, hard to find
the hotel was average. however it is quite hard to locate. address on hotels.com is wrong.

10/10 Excellent

Ramón, Incheon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with great value.breakfast included.friendly staff.they helped me order a pizza.:). free internet.

4/10 Poor

Junichi

Traveled with partner
Disliked: Staff & service, amenities
フロントスタッフに笑顔・会話が全くない
Stayed 1 night in Jan 2024

4/10 Poor

SON

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024