Booked on hotel.com and paid in advance. Arrived and was told there was an extra cost for having my caged pet stay in the room with me (he is a bunny and stayed in the crate the entire night.
Parking lot not plowed, very icy walk way up to room which I almost slipped on.
Noisey neighbors / thin walls, most guests lived here full time by the looks of it.
Hot water in shower + tap took forever to heat up or turn on, toilet was barely attached to the floor.
No sheet on any of the 3 beds , room and bathroom were freezing cold. Cable on tv was out, barely any toilet paper left in room and no refill roll.
Had to take a comforter off a 2nd bed to use with the first one I had to stay warm enough , both smelled like they had not be washed in ages.
Icing on the cake was being told I might be charged extra if I plugged too many things in during my stay when a small space heater had to be plugged in the whole night to keep the room warm enough as it was.
Driveway still wasn’t plowed in the morning , almost got stuck trying to leave.
Was almost $100/night, not worth that in the slightest + will not be returning
