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Reviews of High1 Palace Hotel & CC

4 out of 5
High1 Palace Hotel & CC
399, Gohan 7-gil, Gohan, Jeongseon, Gangwon

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 354 reviews" "
Rating 8 - Good. 115 out of 354 reviews" "
Rating 6 - Okay. 31 out of 354 reviews" "
Rating 4 - Poor. 4 out of 354 reviews" "
Rating 2 - Terrible. 12 out of 354 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean Ressort with friendly service. The cable car from there allows direct access to the ski ressort.
Stayed 2 nights in Jan 2023

10/10 Excellent

JUNYOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Minjin

Traveled with family
Liked: Staff & service, room comfort
The palace hotel is showing its age, a lot of wear and tear from the thousands of guests over the years. They are in the process of renovating it, but our rooms were not yet done. The service was overall excellent and most everything was quite good, the one big demerit coming from the fact that our initial room was not completely cleaned from the previous guest. The hotel responded very quickly and changed our rooms without a hitch. The breakfast was also very filling.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room View
The room view was amazing and very convenient to get to the ski resort by shuttle bus. But, upstair's room was too noisy even after 1 am. We called the front desk to complain but didn't really work. Great hotel in general except for the bad sound insulation
Stayed 1 night in Jan 2020

2/10 Terrible

Steven

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a 4-star Hotel
This is not a 4-star hotel accommodation. No baggage service. No valet parking. No 24 hour room service. WiFi came and went. Stayed in the Royal Suite for 3 nights. The room was not 4-star hotel standard. The powder room room toilet seat would not remain in the upright position. The master bathroom door would not remain open. You may not pay for ski school lessons for your children at this location, only rentals. For ski school, you need to drive or shuttle around the mountain. Then what is the point of having the Gondola right in the hotel?
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Room size is ok for 2 person. Cleanliness is 3.5/5. However, the water flow out and cause the whole toilet floor to be we
Stayed 4 nights in Dec 2018

10/10 Excellent

Queenie

Liked: Staff & service, property conditions & facilities, room comfort
The carpet was not so clean. There are still cookie crumbs on the floor the next day. The additional bed was not very comfortable. it's a simple folded bed with a thin mattress. The pillows are too flat as well.
Stayed 7 nights in Dec 2018

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

PILSOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and agreeable hotel
A very good stay... the ski slopes can be reached directly from the hotel. The food in the restaurant is rather limited, but there is a very reliable shuttle bus to the small town nearby, where there are plenty of restaurants . In terms of value for money, it was excellent.

4/10 Poor

Justin

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel with unprofessional staffs
I only stayed for one day. The first thing that I found was hairs of women in trash basket. At night, lights were very dimm, and I could not do much other than sleeping.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ski holiday
The hotel was clean, comfortable and warm. We had a mountain view which was great. It had a convenient shuttle that picks you up and drop off at Gohan to dine in the evenings and the ski houses where you can hire the equipment and obtain your ski lift passes. There is also a gondola direct from the hotel but we didn't select this option as we wanted to ski down the mountain and return our equipment there. Unfortunately, the front staff could only communicate with limited English. I tried to get them to understand I wanted to reserve a bus ticket to leave on my last day back to Incheon airport to catch my flight home. But they were not helpful in advising where and how to buy the ticket. Subsequently, I found out that there's a website to reserve the bus ticket. Only thing was it's in Korean only. If only they had advised this and helped the customers navigate to make the booking it would have been useful. In the end I had to go down to the bus station 3 hours ahead to secure a ticket on the day and luckily there was a few seats left.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel but far from the world
Nice property. Amazing Sauna Area. Good points: quiet, secluded, good wifi, handy for playing golf. Bad point: restaurant is over priced and consist of 2 dreadful menu options, better consider this as a serviced apartment rather than a hotel, you need a car to survive in this hotel, ski resort link is good but too far, not a good hotel to stay in if you intend to ski, town is a good 45 minutes walk away (not an option to go out for dinner), sauna is not free for residents.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kai Ching

Liked: Staff & service, room comfort
Good value but could be better
The room is slightly aged but view is great! Cleanliness could be improved or change those stained furniture. Staffs were friendly but can barely speak English. There is quite far from the center of the city, but they provided shuttle buses which depart very punctually. We used it a lot, and it's great! Overall it's quite value for money. One thing to say is, we went there specifically for their alpine coaster, but their website and even brochure they provided stated it's until 31st Oct and we went there by 25 Oct but they said it's off season so it's closed. We are very dissapointed by this. I hope they can at least update their website.

10/10 Excellent

kyoko, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to Ski fields shuttle bus
Very comfortable and convenient.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

10/10 Excellent

mungsoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
요즘처럼 미세먼지가 좋지 않을때는~ 공기가 너무 좋고 조용해서 힐링여행으로 최고입니다 트레킹코스도 너무 좋아요
Stayed 1 night in Feb 2024

6/10 Okay

wonshik

Stayed 1 night in Jan 2024

8/10 Good

Eekseong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숲속에서 일박을
숲속에 있어 공기도 좋고 방도 청결함
Stayed 1 night in Sep 2023

10/10 Excellent

DONG JIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족한 여행
편안하고 평온한 힐링 숙박.
Stayed 2 nights in Jun 2023

10/10 Excellent

mungsoon

Stayed 2 nights in May 2023

10/10 Excellent

JaeChun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

JUNGHUN

Stayed 1 night in Mar 2023

8/10 Good

TAEJIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 편의시설이 있어서 좋습니다.
전체적으로 깨끗하고 친절하고 편리합니다. 무인 커피숍도 있고 식당, 편의점도 있어서 불편함은 없었네요. 음식값은 다소 비쌉니다. 주차장은 실외 주차장 밖에 없어서 눈오면 그냥 다 맞아야 하는 점이 아쉽네요.
Stayed 1 night in Dec 2022

10/10 Excellent

WOOSUB, Groningen

Stayed 1 night in Oct 2022

2/10 Terrible

Jinho

Stayed 1 night in Oct 2022

10/10 Excellent

Jinyeol

Stayed 1 night in Sep 2022

8/10 Good

Heejung

Stayed 1 night in Sep 2022

10/10 Excellent

byeongcheol

Stayed 1 night in Aug 2022

6/10 Okay

Sang Jae

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2022

8/10 Good

yoonah

Stayed 1 night in Jul 2022

10/10 Excellent

Wha yong

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Namkwon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

SANGHO

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 매우 꺠끗함 골프코스내에 있어 매우 조용하며 호텔 restaurant 이외에는 주변에 음식점이 없어 차를 타고 밖에 3-4 km 나가야 하는 점이 약간 불편함
Stayed 1 night in Jun 2022

8/10 Good

Byunghyung

Stayed 1 night in Jun 2022

10/10 Excellent

yongse

Stayed 1 night in Jun 2022

10/10 Excellent

JaeChun

Stayed 2 nights in Jun 2022

10/10 Excellent

Yun Jeong

Liked: Staff & service, property conditions & facilities, room comfort
좋은 전망의 방이 마음에 들었습니다
Stayed 1 night in Jun 2022

10/10 Excellent

Jeong Mook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

MUNGSOON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
바람의 감사
호텔 리모델링으로 깨끗하고 안락함과 직원들의 친절함과 아름다운 자연이주는 힐링여행 최고예요
Stayed 1 night in Jun 2022

10/10 Excellent

jongkook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연환경이 좋아요
작년에 갔을 ㄸ보다 룸 환경이 좋아요. 인테리어 개선을 했다고 해서 그런지 깔끔.
Stayed 1 night in Jun 2022

10/10 Excellent

Yang Joo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
뛰어난 경치
뛰어난 자연경관을 객실 내에서 조망 가능
Stayed 2 nights in Jun 2022

4/10 Poor

Jae woo

Stayed 1 night in May 2022

10/10 Excellent

Sunmo

Stayed 1 night in May 2022

10/10 Excellent

SEULKI

Stayed 1 night in May 2022