All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 273 out of 656 reviews" "
10 - Excellent
273
Rating 8 - Good. 255 out of 656 reviews" "
8 - Good
255
Rating 6 - Okay. 79 out of 656 reviews" "
6 - Okay
79
Rating 4 - Poor. 32 out of 656 reviews" "
4 - Poor
32
Rating 2 - Terrible. 17 out of 656 reviews" "
2 - Terrible
17
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Henri
May 25, 2024
Henri
Stayed 2 nights in Apr 2024
Response from Arisha on May 27, 2024
Dear Henri,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
8/10 Good
Esmeralda
May 20, 2024
Liked: Cleanliness, staff & service
Esmeralda
Stayed 1 night in May 2024
Response from Ziyanda on May 22, 2024
Good Esmeralda, Thank you for taking your time to review Garden Court OR Tambo we appreciate your support. Kind Regards, Ziyanda.
8/10 Good
Monica, New York
Traveled with partner
May 1, 2024
Liked: Cleanliness, staff & service, amenities
It’s my second time and I like the place. Five years apart and I had the same room. Love the bedding. The facilities are aged but I like it. Never got a chance to experience breakfast since I depart so early.
Monica
Stayed 1 night in Apr 2024
Response from Arisha on May 3, 2024
Dear Monica,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
It says payment must be local currency so I exchanged money to pay. Found out they DOtake cards Breakfast was fantastic. Should stay all in the home page.
Wayne
Stayed 1 night in Apr 2024
Response from Arisha on Apr 26, 2024
Dear Wayne,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
Commendations to Front Desk staff Kamo & Agnes, Manager Kea and Driver Innocent for display of excellent customer service and accommodating nature.
The service delivery in the bar area which provides lunch was too slow.
Prince
Stayed 2 nights in Mar 2024
Response from Arisha on Apr 3, 2024
Dear Prince,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
6/10 Okay
Ken
Mar 22, 2024
Ken
Stayed 1 night in Mar 2024
Response from Ziyanda on Apr 11, 2024
Good day Ken, Thank you for taking your time to review Garden Court OR Tambo. Kind Regards, Ziyanda
4/10 Poor
Lesley
Mar 19, 2024
Lesley
Stayed 1 night in Mar 2024
Response from Arisha on Apr 9, 2024
Dear Leslie,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
Good morning Sam, Thank you for taking your time to review Garden Court OR Tambo. Kind Regards, Ziyanda.
6/10 Okay
Maureen
Traveled with group
Feb 26, 2024
Liked: Room comfort
Maureen
Stayed 1 night in Feb 2024
Response from Ziyanda on Feb 27, 2024
Good day Maureen, Thank you for taking your time to review Garden Court OR Tambo. Kind Regards, Ziyanda.
10/10 Excellent
WILLIAM
Traveled with partner
Feb 26, 2024
Liked: Amenities
We have stayed here twice. The staff are very friendly and helpful, the room was clean and spacious and quiet, breakfast buffet great and location close to the airport and with a shuttle
WILLIAM
Stayed 1 night in Jan 2024
Response from Ziyanda on Feb 26, 2024
Good morning William, Thank you for taking your time to review Garden Court OR Tambo as the hotel of your choice. We do appreciate your feedback and your kind support. Warm Regards, Ziyanda.
10/10 Excellent
Melissa
Feb 23, 2024
Melissa
Stayed 1 night in Feb 2024
Response from Ziyanda on Feb 24, 2024
Good day Mellissa, Thank you for taking your time to review Garden Court OR Tambo. Warm Regards, Ziyanda.
Staff is very helpful 👌, very quiet and safe, the shuttle is 24 hours, i enjoyed my stay, only the food they need to improve and make nice and quality food
Themba
Stayed 6 nights in Feb 2024
Response from Arisha on Feb 27, 2024
Dear Themba,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
Good day Annamarie, Thank you for taking your time to review Garden Court OR Tambo. We appreciate your kind support and we hope to see you again. Warm Regards, Ziyanda.
Good day Phillip Thank you for taking your time to rate us , we really appreciate you making our property your preference of stay . We hope to see you again. Best RegardsAgnes
Second stay at the Garden Court, friendly staff, transport from airport to hotel very convenient.
Julia
Stayed 1 night in Feb 2024
Response from Ziyanda on Feb 14, 2024
Good day Julia, Thank you for taking your time to review Garden Court OR Tambo. We do appreciate your great review and your kind support. Warm Regards, Ziyanda.
10/10 Excellent
Jerry Raymond
Feb 13, 2024
Jerry Raymond
Stayed 1 night in Feb 2024
Response from Ziyanda on Feb 16, 2024
Good day Jerry, Thank you for taking your time to review Garden Court OR Tambo. Warm Regards, Ziyanda.
2/10 Terrible
Joseph
Feb 13, 2024
Joseph
Stayed 1 night in Feb 2024
Response from Ziyanda on Feb 16, 2024
Good day Joseph, Thank you for taking your time to review Garden Court OR Tambo. Kind Regards, Ziyanda.
2/10 Terrible
Harriet
Feb 13, 2024
Harriet
Stayed 6 nights in Feb 2024
Response from Aggie on Feb 14, 2024
Good dayThank you for taking your time to rate us, may you kindly elaborate on what could have influenced such a low rating? Did anything specific happen that you made not to have a good stay with us? If you do have time, may you kindly call the hotel on 011 921 062 so that we can have a chat?We would really love to make things better for next time. Warm RegardsAgnes
8/10 Good
Dorothy Lolade
Feb 1, 2024
Liked: Cleanliness, staff & service, room comfort
Dorothy Lolade
Stayed 3 nights in Jan 2024
Response from Arisha on Feb 2, 2024
Dear Dorothy Lolade,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
10/10 Excellent
amanda
Traveled with family and small children, Business traveler, Traveled with family
Having flown for about 17 hours we got to Jo’burg airport a few minutes walk to the pickup point all very well illuminated waited about 5 minutes the shuttle bus arrived the driver sorted the luggage, check in very easy showered and relaxed very 😊
Walt
Stayed 1 night in Jan 2024
Response from Aggie on Jan 26, 2024
Good day Thank you so much for your feedback, we appreciate you taking your time to give us a review, we are glad you enjoyed your stay with us. We hope to see you again . Warm RegardsAgnes
10/10 Excellent
Joseph
Business traveler
Jan 19, 2024
Liked: Cleanliness
Joseph
Response from Arisha on Jan 22, 2024
Dear Joseph,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
Dear Sheron,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
6/10 Okay
Moses
Jan 14, 2024
Moses
Stayed 1 night in Jan 2024
Response from Aggie on Jan 15, 2024
Good day Mr Vuma Hope you are well . Thank you so much for your feedback , we truly appreciate it . May you kindly take a few minutes if your time and let us know how your stay was . Please let me know when would the best time to call be . You can call me on the landline 0113921062 or mobile alternatively 0788289927 . Have a great day . Best RegardsAgnes
Dear Joseph,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
6/10 Okay
Jacquelene
Traveled with family
Oct 27, 2023
I booked the room from the 18th October because my flight arrived early morning of the 19th. When I arrived around 7:30 am on the 19th I was told there were no rooms available because my room was allocated to someone else and the hotel was up to capacity. I then had to wait for someone to check out and didn't get my room until 9:30 am. Tired, frustrated, and unbelievable they offered no apology but instead proceeded to charge me hotel tax which I refused to pay and after talking to the manager it was waived. If that wasnt enough tried to.pass the blame onto me by saying I should have notified them of my flight details as I was arriving the following day. The point is I booked the hotel for a period 18th to 21st October 23. Whatever time I arrive was irrelevant and my room should have been reserved and not given away to someone else. The hotel made money and I lost out because I could not go straight to my room. The customer is not made aware at the time of booking that the hotel has to be notified of flight arrival.
Also when I got to the room there was no soap to wash hands or even a bottle of water. I have used this hotel before and that was my last time and what lets it down is the lack of professional staff. Most are not friendly and appear disgruntled and unhappy. They are the first point of contact at check-in and sadly let down the image of the hotel.
Jacquelene
Stayed 5 nights in Oct 2023
Response from Arisha on Oct 30, 2023
Dear Jacquelene,Thank you for taking the time to review Garden Court OR Tambo.Your comments have been noted and will looked into and addressed with the team. Our sincerest apologies for any inconvenience caused.Warm regards,Arisha
I booked at OR Tambo Garden Court. The courtesy bus arrived after an hour to pick me up at airport. The third floor was flooded and we had to be shipped to Eastgate. It was So late when we got there and no food available …not a good experience._
Karin
Stayed 1 night in Oct 2023
Response from Arisha on Oct 23, 2023
Dear Karin,Thank you for taking the time to review Garden Court OR Tambo.Your feedback is important to us. Your comments have been noted and will be looked into and addressed with the team. Our sincerest apologies for any inconvenience caused.Warm regards,Arisha
Check in was really efficient and prompt. Friendly staff and very helpful porter.
Breakfast was well presented with wide variety. The floors in the dining area were very sticky though.
Very comfy bed and soft pillows. Thankful for sound proof rooms as the hotel was busy and quite noisy.
Lizelle
Stayed 1 night in Oct 2023
Response from Arisha on Oct 17, 2023
Dear Lizelle,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
10/10 Excellent
JC
Oct 15, 2023
JC
Stayed 1 night in Oct 2023
Response from Arisha on Oct 17, 2023
Dear JC,Thank you for taking the time to review Garden Court OR Tambo.Warm regards,Arisha
2/10 Terrible
Jeffery
Oct 13, 2023
Jeffery
Stayed 1 night in Oct 2023
Response from Arisha on Oct 16, 2023
Dear Jeffery,Thank you for taking the time to rate Garden Court OR Tambo. Your rating is concerning. Our team has been trying to contact you. Your further feedback will be appreciated.Warm regards,Arisha