2 restaurants, lunch, dinner served; international cuisine
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Reviews of Garden Court Sandton City

3 out of 5
Garden Court Sandton City
Cnr West and Maude Street, Sandton, Gauteng

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 841 reviews" "
Rating 8 - Good. 341 out of 841 reviews" "
Rating 6 - Okay. 74 out of 841 reviews" "
Rating 4 - Poor. 15 out of 841 reviews" "
Rating 2 - Terrible. 11 out of 841 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olumide

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay considering the fact that the city is not always safe
Stayed 3 nights in May 2024

8/10 Good

Neima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and nice. Yes I will stay again
Stayed 5 nights in May 2024

8/10 Good

Michael John, Dar es Salaam

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Traveled with partner
Wonderful friendly and helpful staff. Room was very very clean. Excellent Big breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and value for money
Stayed 2 nights in Apr 2024
Response from Hope on Apr 15, 2024
Dear PaulineWe thank you for taking the time to reply to our Expedia.com survey, following your recent stay at the Garden Court Sandton City. Your feedback is always valued and greatly appreciated.We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Sandton City Hotel in the not too distant future.With renewed appreciationHope Mabaso

6/10 Okay

Stanley

Traveled with family
Disliked: Property conditions & facilities
The property is located next to a night club that blazed music all night which made sleeping difficult. It could also do with some tightening of security. One solution would be to link access to the lift and the rooms to the room keys. We had a person frantically knocking on our room well past midnight pretending to deliver a pizza which we never ordered. Otherwise the overall location in the heart of Sandton is a win and a few improvements mentioned above will improve the score.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bharat, Middlesex

Stayed 1 night in Mar 2024
Response from Hope on Apr 15, 2024
Dear BharatWe thank you for taking the time to reply to our Expedia.com survey, following your recent stay at the Garden Court Sandton City. Your feedback is always valued and greatly appreciated.We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Sandton City Hotel in the not too distant future.With renewed appreciationHope Mabaso

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Pamela, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property right across from Nelson Mandella Square with lots of patio seating restaurants and a great shopping mall also with lots of restaurants, a food court, a grocery store, and a movie theater. The lobby could use a furniture upgrade, but the staff is professional, friendly, and accommodating. The pool and accompanying garden setting is both peaceful and comfortable. The hotel restaurant has great food, great service, and a lovely streetside patio. And the beds are comfortable. Wi-fi is okay. Not a lot to choose from on the telly. If you like to shower with a wash cloth, bring your own. No mini-fridge. New carpet and lobby makeover would make this an all are five star review.
Stayed 4 nights in Mar 2024
Response from Hope on Apr 15, 2024
Dear PamelaWe thank you for taking the time to reply to our Expedia.com survey, following your recent stay at the Garden Court Sandton City. We have taken careful note of all your comments regarding the each of the issues you experienced during your stay and have discussed your feedback with our Management team. Please accept my sincere apology for any inconvenience caused .We are also very encouraged and delighted that we have successfully met your expectations in other areas of the hotel and as a result, created a favourable impression of our hotel.We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Sandton City Hotel in the not too distant future.With renewed appreciationHope Mabaso

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very gracious staff, food in grill is good. Pool is adquate, decent gym for workout
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Not the fanciest hotel, but for the price it was great. So close to Nelson Mandela Square, the bed was super comfortable and the bar/restaurant had excellent food. I also enjoyed the garden area.
Stayed 1 night in Dec 2023
Response from Hope on Apr 15, 2024
Dear PaulaWe thank you for taking the time to reply to our Expedia.com survey, following your recent stay at the Garden Court Sandton City. Your feedback is always valued and greatly appreciated.We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Sandton City Hotel in the not too distant future.With renewed appreciationHope Mabaso

2/10 Terrible

ROBENSON

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I left my laptop there, reported the loss but never found ut
Stayed 1 night in Feb 2024
Response from Hope on Apr 15, 2024
Dear ROBENSONWe thank you for taking the time to reply to our Expedia.com survey, following your recent stay at the Garden Court Sandton City. We have taken careful note of your comments regarding each of the issues you experienced during your stay particularly the laptop you reported and have discussed your feedback with our Management team. Please accept my sincere apology for any inconvenience caused .We are also very encouraged and delighted that we have successfully met your expectations in other areas of the hotel and as a result, created a favourable impression of our hotel.We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Sandton City Hotel in the not too distant future.With renewed appreciationHope Mabaso

10/10 Excellent

Mayelin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

10/10 Excellent

Tawuya

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities at the hotel are in immaculate condition. Excellent breakfast & there’s wide choice of foods & drinks. Comfortable mattress. Close to the mall. Gautrain is about a 5 minutes walk. Cheerful staff & always ready to serve. Will definitely come back. Highly recommended hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place will be back
Stayed 1 night in Feb 2024

6/10 Okay

Donnett

Business traveler
Liked: Cleanliness, staff & service, amenities
It's ok..the food is good though
Stayed 2 nights in Feb 2024

8/10 Good

Irene Atieno

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Liked everything about the premise and services.
Stayed 3 nights in Feb 2024

8/10 Good

Sorrel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and reasonable size Very good breakfast. Friendly staff. Only downside was room keys continuously had to be reprogrammed. Hotel delt with load shedding well.
Stayed 8 nights in Feb 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visitors should be directed where to park , before clamping and asking them to pay for parking in the wrong place after visiting
Stayed 3 nights in Jan 2024

6/10 Okay

Shafeekah

Business traveler
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacinda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Ebenezer Boateng Abakomah

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
Cool
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop over in jburg
Hotel has great location, all staff very courteous. Excellent breakfast, well equipped gym, comfortable rooms.
Stayed 2 nights in Jan 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

EDWIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 5 nights in Dec 2023

10/10 Excellent

Lynn

Stayed 1 night in Jan 2024

6/10 Okay

Temba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked - Convenience Didn't like... Absence of a basic refridgerator
Stayed 1 night in Jan 2024

10/10 Excellent

febby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

YONG

Stayed 1 night in Dec 2023

6/10 Okay

CHANDA

Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

OSEE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time staying at this hotel, and I recommend it highly. The staff are always friendly and attentive to your needs. The rooms are comfortable and clean. With close proximity to Mandela Square Mall it should be a must stay on your visit to Sandton City.
Stayed 4 nights in Dec 2023

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Boris, Toronto

Traveled with partner
Perfect location, next to Sandton City Mall and Nelson Mandela Square. Would recommend.
Stayed 1 night in Nov 2023

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the airport via the Guatrian. And conveniently close to Sandton city
Stayed 1 night in Dec 2023

10/10 Excellent

pius, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed
Stayed 3 nights in Nov 2023

10/10 Excellent

Rommel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to malls and meeting areas
Stayed 4 nights in Nov 2023

10/10 Excellent

Dudu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very neat breakfast was nice I enjoyed a lot it was very painful to leave but anyway will come back without hesitation thank you so much for everything
Stayed 2 nights in Nov 2023

10/10 Excellent

Dimakatso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Tawanda

Business traveler
Liked: Cleanliness, staff & service, amenities
Well located
Stayed 6 nights in Nov 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the serene and safe environment, also their services but i didn't like the fact that no water was provided in the room and there was no fridge too. Every 5 star hotel I've lodged in the globe provides me with water. Thank you
Stayed 3 nights in Nov 2023

10/10 Excellent

Shantea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle picked me up at the airport. They were waiting on me with a sign. I also enjoyed the location! I easily walked to the shopping mall. The staff was so friendly!!
Stayed 1 night in Nov 2023

10/10 Excellent

Gosego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Safe location in city with poor reputation.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chisenga, Lusaka

Stayed 1 night in Oct 2023

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our purposes
Stayed 4 nights in Oct 2023

8/10 Good

Khumoetsile

Liked: Staff & service
I was v disappointed that the hotel did not provide any drinking water
Stayed 1 night in Oct 2023