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Hyatt House Johannesburg, Sandton

3.5 star property
Hotel with free breakfast, near Nelson Mandela Square

Choose dates to view prices

Located in Sandton's heart, Hyatt House Johannesburg offers daily manager's receptions, a complimentary breakfast buffet, high-speed WiFi, a garden retreat, and a seasonal pool. Travelers appreciate the helpful staff, convenient lobby coffee/tea service, and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Pool
  • Room service
  • 24/7 front desk
The current price is ₩109,443
₩127,118 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Dining tables

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Suite

Dining tables

Family Suite

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LED TV
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Dining table
LED TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Dining table
LED TV
Blackout drapes/curtains
Hair dryer
Free bottled water
Digital channels
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
125 Ann Crescent, Sandton, Gauteng, 2132

What's nearby

  • The MARC - 17 min walk - 1.4 km
  • Nelson Mandela Square - 3 min drive - 2.3 km
  • Sandton City Mall - 3 min drive - 2.3 km
  • Johannesburg Stock Exchange - 3 min drive - 2.6 km
  • Sandton Convention Centre - 3 min drive - 2.6 km

Getting around

  • Johannesburg Sandton Station - 7 min drive
  • Rosebank Station - 16 min drive
  • O.R. Tambo Intl. Airport (JNB) - 29 min drive

Restaurants

  • ‪Lobby Bar - Radisson Blu Hotel Sandton - ‬18 min walk
  • ‪KFC - ‬18 min walk
  • ‪Trade Winds Restaurant - ‬3 min drive
  • ‪Hilton Executive Lounge at Hilton Sandton - ‬3 min drive
  • ‪Bootlegger - ‬11 min walk

About this property

Hyatt House Johannesburg, Sandton

Hotel near Nelson Mandela Square
Take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe at Hyatt House Johannesburg, Sandton. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and meeting rooms
  • An elevator, coffee/tea in the lobby, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 62 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Tubs or showers and hair dryers
  • 55-inch LED TVs with digital channels
  • Heating, daily housekeeping, and desks

Similar properties

Exterior
Hyatt House Johannesburg Rosebank
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 190 reviews
The price is ₩147,896
₩171,781 total
includes taxes & fees
Nov 24 - Nov 25
Hyatt House Johannesburg Rosebank

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hyatt House Johannesburg, Sandton Hotel
Hyatt House Johannesburg, Sandton Sandton
Hyatt House Johannesburg, Sandton Hotel Sandton

Frequently asked questions

Does Hyatt House Johannesburg, Sandton have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hyatt House Johannesburg, Sandton?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Hyatt House Johannesburg, Sandton on Nov 24, 2025 start from ₩109,443, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House Johannesburg, Sandton pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt House Johannesburg, Sandton?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt House Johannesburg, Sandton?

Check-out is at 11:00 AM.

Does Hyatt House Johannesburg, Sandton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 950 per vehicle applies.

Where is Hyatt House Johannesburg, Sandton located?

Located in Sandton, this hotel is within 2 mi (3 km) of The MARC, Johannesburg Stock Exchange, and Sandton City Mall. Sandton Convention Centre and Nelson Mandela Square are also within 2 mi (3 km). Johannesburg Sandton Station is 26 minutes by foot.

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Hyatt House Johannesburg, Sandton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 189 reviews
Rating 8 - Good. 33 out of 189 reviews
Rating 6 - Okay. 13 out of 189 reviews
Rating 4 - Poor. 13 out of 189 reviews
Rating 2 - Terrible. 8 out of 189 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing and clean. Staff was great as well. 10/10
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, and a good price. Breakfast is above average for an included package, staff very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, welcoming and attentive staff!
Stayed 3 nights in Aug 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Pool was not clean. Room below the gym
Stayed 5 nights in Oct 2025

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
Great room and food!
Stayed 5 nights in Jun 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and value for money
Stayed 6 nights in Jul 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Jul 2025

10/10 Excellent

Asanda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, comfortable room - great value for money!
Stayed 1 night in Mar 2025

8/10 Good

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the customer service was amazing. The staff were welcoming, warm and friendly. Food choices were limited. However, there are restaurants in the area that are walking distance, including a grocery store. I definitely recommend this location.
Stayed 6 nights in Jul 2025

2/10 Terrible

Ayaaz Ahmed

Disliked: Staff & service, amenities
They dont have any thing good specially customer service
Stayed 2 nights in Sep 2025

4/10 Poor

Riaaz

Liked: Cleanliness
Breakfast was cold and all the reception said was next time it will be hot. Only 1 person had hot water for their shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine warner

Liked: Staff & service, amenities, property conditions & facilities
Property was very quiet and allowed me to relax. The staff were wonderful and welcoming and was greated with a smile everyday.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessé Almir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Wonderful reception! The staff are professional, competent and kind. I highly recommend this place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

SITHETHELELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great service from the staff!
Stayed 4 nights in Aug 2024

4/10 Poor

Chad

Disliked: Staff & service, amenities, property conditions & facilities
My stay at Hyatt House Sandton was extremely disappointing. My initial requests before arrival were ignored, and I ended up being moved between three different rooms due to broken air conditioning, a nonfunctional TV, missing amenities, and even an oven that exploded. Housekeeping never delivered basic items like washcloths without repeated requests, and service was slow, unresponsive, and at times unfriendly. The final room still had broken fixtures, no working phone, and constant noise from the pool and restaurant area. While one front desk agent tried his best, overall the experience was unacceptable for a Hyatt property, and I will not return.
Exploded oven
Good that I hadn’t placed my food in as yet !
Stayed 6 nights in Sep 2025

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Will stay again!
Stayed 1 night in Dec 2024

4/10 Poor

Benedito Jose

Disappointment.

I had a good experience with the Hyatt in New York, but their Johannesburg Residence was a disappointment. The bedside lamp burned out; the window blackout was broken; the electrical outlets were faulty; there were no charging devices; and I had to complain about the loud conversations of the neighboring guest after midnight. I hope they conduct an inspection of this facility because it doesn't meet Hyatt standards.
Stayed 2 nights in Aug 2025

10/10 Excellent

muad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice staff
Stayed 1 night in Aug 2024

4/10 Poor

Tyler

Disliked: Property conditions & facilities, room comfort
Certainly not to any Hyatt brand status. Not in Sandton central - off the beaten path. Certainly would not choose this hotel again. Degrades the Hyatt reputation.
Stayed 1 night in May 2025

10/10 Excellent

Lebogang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt House is a fine hotel. The staff were friendly and easy to talk to. They made a cheerful atmosphere. The room was clean and more than expected. 10/10 would recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Matshediso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 4 nights in Jun 2024

6/10 Okay

Tourism and Business

Liked: Cleanliness, staff & service, property conditions & facilities

Hyatt review

I have stayed here a few times and the staff are always amazing. however, they have changed their restaurant to become a conference venue so breakfast and supper are served at a small bistro at reception, it is not the best place to sit and have a meal, noisy and cold - not intimate at all.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

No heaters on a freezing weekend

Middle of winter and the aircon heaters where not working in both rooms. Hotel receptionist did not inform us us after leaving our contact deatols and requesting a follow up. Hotel did not have a heater per room to give us. T V was not working.
Stayed 1 night in Aug 2025