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Sanctuary Mandela

A peaceful retreat near Johannesburg's vibrant center offers travelers a refreshing outdoor pool, thought-provoking art gallery, and excellent dining options

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Travelers find a tranquil escape at Sanctuary Mandela, staying connected to Johannesburg's energy. Near Rosebank Mall and the Nelson Mandela Foundation, guests can relax in the garden, cool off in the pool, or book a massage. Insights restaurant serves local cuisine.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton linens
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Presidential Room

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton linens
Premium bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton linens
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Egyptian cotton linens
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Houghton Estate, a neighborhood in Johannesburg, Sanctuary Mandela is near the airport and near a train station. Nelson Mandela Foundation and Apartheid Museum are cultural highlights, and travelers looking to shop may want to visit Rosebank Mall and Melrose Arch Shopping Centre. Don't miss out on a visit to Johannesburg Zoo. Visit our Johannesburg travel guide
Map
4 13th Avenue,, Houghton Estate, Johannesburg, Gauteng, 2198

What's nearby

  • Killarney Golf Club
    8 min walk - 0.7 km
  • Nelson Mandela Foundation
    10 min walk - 0.9 km
  • James and Ethel Grey Park
    1 min drive - 1.5 km
  • Rosebank Mall
    2 min drive - 2.3 km
  • Houghton Golf Club
    2 min drive - 2.3 km

Getting around

  • Rosebank Station
    7 min drive
  • Johannesburg Sandton Station
    13 min drive
  • O.R. Tambo Intl. Airport (JNB)
    28 min drive

Restaurants

  • The Schwarma Co
    3 min drive
  • McDonald's
    3 min drive
  • Tortellino D'Oro
    14 min walk
  • Wimpy
    2 min drive
  • KAUAI
    12 min walk

About this property

Sanctuary Mandela

Hotel near Johannesburg Zoo
Located close to Nelson Mandela Foundation and Rosebank Mall, Sanctuary Mandela provides free full breakfast, an art gallery on site, and a garden. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Insights, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and tour/ticket assistance
  • Multilingual staff, a banquet hall, and 2 meeting rooms
Room features
All guestrooms at Sanctuary Mandela boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dalibhunga
  • Insights

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 86 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 975 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanctuary Mandela Hotel
Sanctuary Mandela Johannesburg
Sanctuary Mandela Hotel Johannesburg

Frequently asked questions

Does Sanctuary Mandela have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Mandela pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sanctuary Mandela?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sanctuary Mandela?

Check-out is at 11:00 AM.

Does Sanctuary Mandela provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 975 per person applies.

Where is Sanctuary Mandela located?

Located in Houghton Estate, this hotel is within 2 mi (3 km) of Nelson Mandela Foundation, Johannesburg Zoo, and Rosebank Mall. Melrose Arch Shopping Centre and University of Witwatersrand are also within 6 mi (10 km).

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Reviews

Sanctuary Mandela Reviews

10

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff are amazing! We felt at home all the time, they take care of every little detail, cant recommend it enough
Stayed 2 nights in Dec 2024

10/10 Excellent

Shekkola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay was intentionally welcoming. From the welcome beverages to the bedside treat, we felt cared for every moment of our stay. The tour of the sanctuary allowed us to have an inside look into the life of Nelson Mandela. Each person at the sanctuary told us more about the beautiful history of his time there. We highly recommend a stay at the sanctuary to all who visit Johannesburg. The meals were exceptional and designed with a global perspective. Each dish has its own story. There is amazing variety.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent and attentive staff. Great breakfast and really tasty lunch. I highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable Service by staff & Guest Relations. Top notch Restaurant. Exceptional breakfasts with your stay. Dinner cuisines & Cultural Experiences! History, wines & food ! Top Notch! Options are very plentiful , insanely delicious. Foods that soothes the soul . The ambience of the Boutique hotel is just simply Amazing! I will definitely come back Beds are super comfy. You will definitely get a goodnight nights rest . Housekeeping Superb !! Welcome drinks w/ a South African greeting is something one must witness. Attentiveness is on another Level of making sure their guest are treated with the upmost respect. I felt like the Queen that I am ! That’s what you will get coming back home . Thanks You Everyone for making my Gmom & my Birthday a very special & blessed day. Thank you Linda ! We love you 🇺🇸 If you don’t stay here, you can still visit the Restaurant with a reservation. Best dining experience!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Bongi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and wish we could have stayed longer. This place is pure perfection, with a sprinkle of customisation that makes each individual guest feel special. Kagiso was our waiter for lunch and supper and very attentive. We will be back again!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jamye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the staff greeted us by saying, “Welcome Home”. I have never received such a warm reception of hospitality by a hotel. The dinner, the rooms, the staff, the jazz brunch, and the tour, were amazing!! I am already planning my next stay. My only regret, is wishing I knew about the hotel sooner.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. I felt right at home. I would definitely recommend. The place is beautiful and very well made. I didn’t care for the dinner menu and the breakfast was served cold. I ordered pancakes and bacon. I would still recommend this lovely es. We celebrated our anniversary and they had some really nice for us when returning from dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious, spotless, and spectacular. I'd corresponded with Tumi, the manager, prior to my visit. She was warm and welcoming as was the woman at the front desk who greeted me when I arrived. The breakfast, which is included, is a la carte. I ordered several things, thinking the portions would be small. They were not. Everything was delicious (yogurt and fruit, eggs benedict) and the coffee (I take it black, no cream or sugar) was super. My only criticism was in regards to the restaurant dinner. I ordered chicken tangine which were two thighs in a tangine sauce. The thighs had so many bones and such little meat that I thought they were actually pigeon. The sauce was mediocre.
Stayed 1 night in Nov 2023

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait il y avait pleins de petites attentions qui ont rendu le séjour extraordinairement. Exemple: des petits mots sur l’histoire de Mandela tous les jours des petits gâteau tous les jours services et personnels irréprochable allant de l’accueil au gardien en passant par le service de restaurant et cocktail. Un vrai hôtel 5 étoiles. De plus, dormir dans l’ancienne maison de Mandela a rendu le moment encore plus unique. Merci pour tout je le recommande fortement.
Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023