โGood location it is an old building just near the old airport so you can't think this is 5 starrs wellknow hotel. it is just fine to stay as a biz trip. Breakfast is good and meals service is good. People are nice โ
โReception Staff were good. Appreciate Hemant & Sunil.
Bad housekeeping, dirty toilets, lack of basics like soap, floor mats, fresh towels nit provided.
Kettle doesn't work, coffee, milk powder not refilled.
AC and duct not functioning well, no cooling, smoke smell in the room, suffocating.
Wrong / double billing for laundry.
Bad laundry service. Clothes weren't cleaned well and ironed.
In total a bad experience.โ
"On my second business trip to India, I stayed at this hotel for the first time.
The staff at this hotel was very friendly and helped me use the service comfortably.
I had a very special experience at this hotel. I was busy with my last schedule and left my passport on the plane, and I experienced an amazing service in which the hotel contacted the airline to retrieve the passport directly and deliver it to the hotel.
Thank you to Mr. Jayanadh (Jay) security team and his manager, Mr. Hemanta Mukho phdhyay, for your help to the end.
It was a really difficult situation, but I would like to thank you again for contacting the airline directly to help me retrieve my passport."
