โNo customer care at all, We didnโt understand each other because they donโt speak English but atleast they could assign someone who can communicate in English
My friend and I slept at the reception because they didnโt give us the information about the key and we call the customer service number the whole night and no one ever picked at the same time no one was around the hotel ..How come at the hotle all the staffs left ??I was very disappointed with the service โ
โWe stayed for 2 nights. Since there was no air conditioner, the room was really hot but the weather was rainy so that we did not have so much trouble. Other than, rest of the things were perfect. The location of the hotel was also good, there were no noise in the neighborhood and restaurants, markets were close. We satisfied in general.โ
โDas Personal ist sehr freundlich, die Zimmer und das Badezimmer sehr groร und sauber. Die Betten sehr groร und gemรผtlich. Es passt alles. Nur mรผsste mal der Teppichboden ausgetauscht werden und im Badezimmer eine Dusche statt Badewanne eingebaut werden. Ich werde immer wieder in diesem Hotel รผbernachten.โ
"This is 6th visit here.
I like this hotel as it's very clean and comfortable.
But,this time I was disappointed.
The sink and bath were clogged, so, I left message, but, there was no response at all.
So, it was really inconvenient.
Also, when I checked out, the invoice was wrong, but, there was no apology and I needed to wait for around 30 minutes.
I hope it will be improved next time. "
"Overall itโs quite comfortable and good.
Especially breakfast is.
But the receptionists duty on daytime, are not kind and pretty much arrogant.
Donโt know why, they never smiled, or talking the details very well.
Except the reception daytime guy, all are not bad
"
