Kahului Vacations from ₩1,984,802

The cleanliness of the room was lacking. The entire floor, including inside our room, had a musty/moldy smell. Towards the end of the week when the hotel was fully booked, the smell morphed into sewer gas. We were worried about the plumbing based on the awful order. The staff was not really friendly and typically seemed annoyed when approached, except in the dining areas and bar. One night they closed the kitchen early because they ran out of “most items on the menu.” Honestly, it seemed the hotel was ill-equipped to handle being fully booked. The grounds are lovely and we had a fabulous ocean view from our tower room. I booked through Expedia but phoned the hotel directly to confirm there would be a pull out bed in our room for our teenager. The person I spoke with said “oh yes.” However, upon check in, no pull out bed. When I inquired of the front desk the curt response was that none of the tower rooms have a pull out. Since I could not remember the name of the man I spoke with months prior, they charged me an additional $45 per day to bring in a crappy cot and acted like they were doing me a huge favor. Oh, and then there was the day we returned to our room to find the digital clock gone. When we checked in at the front desk to inquire we received the usual annoyed , you must be crazy, response from the staff. Thankfully we spent most of our time on the grounds at the pool or beach dealing with staff there that was nicer. The view and grounds are the best features.

I've never gone to a resort and felt like family until this trip. The staff go above and beyond in everything they do. The resort is beautiful. The ocean and beach were amazing. Busy at times but very manageable(in December). We saw whales from our balcony on our room. Lei booked our excursions and saved us money by sharing that we would likely not need a whale watching tour of we did the snorkel trip and she was absolutely right! We booked a helicopter tour as well with Blue Hawaii and it was so much fun. Views you'll never have otherwise. The Maui brewing company restaurant on the resort property has good food but is a little pricey. I felt that the beach chair and umbrella rentals were reasonable. The best part is they put the umbrella up for you AND take it down at the end of the day. The ocean water was so warm I never wanted to leave it. I will be back to visit again for sure Room: Ocean front- Amazing, well worth it during whale season Bed: too soft but worked for the week Pillows: too chunky, had neck pain most nights Housekeeping: Amazing. They keep up with an insane amount of sand Beach: Moderately busy in the middle of the day, epic snorkeling. There are a couple resident turtles you can catch occasionally

Nice room, courteous staff and great location over all! Would definitely stay again!

Wonderful experience. Clean, convenient, great location, pool, hot tub, beautiful property, and safe. Had a great time.

Room clean and staff hospitable.