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"Amazing staff, very accommodating, clean room and excellent location! Would book again!"

"The entire staff at Swissotel was amazing! I was continually impressed with the level of service and willingness to help with any and everything. The best customer service I have experienced at a hotel (and I travel 150+ days a year)"

"Onsen was great! Rooms were neat. Breakfast was top notch."

"In a good location, with Lawson connected to the lobby. The room was small"

"Clean rooms and friendly staff."

"The entire process, from check-in to room service to check-out, was flawless—great central hub location, next to many convenience stores and train station entrances. If I ever revisit Osaka, this is my go-to stay! "

"Great location "

"Excellent "

"Overall awesome experience service, staff, room, location and cleanliness 5 ⭐️"