Dear Isabel,Thank you for taking the time to share your feedback. I will share your feedback to the entire hotel team as a way of celebrating the service we delivered.We look forward to welcoming you back to Protea Hotel by Marriott Kampala.Kind Regards Samuel Sembatya

Good day,Thank you for your feedback. We look forward to welcoming you back when your travels bring you back in the area

Dear Emmanuel,Thank you for taking the time to give feedback, we appreciate your patronage and look forward to welcoming you back soon.

Dear Mr. Francis,Thank you for giving us feedback on the issues you registered during your stay. Your feedback does not portray the high standards of service that we are always proud of and we sincerely apologise for the negative experience and wrong billing. Thank you again for taking our call when we reached out to resolve this. We appreciate your patience and want to assure you that this incident has been isolated and the responsible team is in touch with the bank for a completion on the reversal. We hope to have another opportunity to host you again when your travels bring you back to Kampala.

Dear Ms. Desire,Thank you for sharing about your recent stay experience. It is always encouraging to see postive feedback. We have shared the same with the hotel staff as a way of celebrating the great experience they created. Thank you again for sharing feedback. We hope to welcome you back soon.

Dear Mr. Lamare, Thank you for choosing our property for your stay, we appreciate the business support. Please let us know if there is anything you would like us to improve during your stay. Enjoy the rest of your stay with us.

Dear Mr. Craig, Thank you for staying with us. We appreciate your feed back. looking forward to your next visit.

Dear Mr. Ravi, Thank you for taking the time to share your stay experience. We will endeavour to allocate a room on the rear side of the hotel the next time you visit, please accept our sincere apologies, the team is here has put some efforts in place to ensure that we resolve the noise issue with our neighbours. Thank you again for staying with us always.

Dear Mr. Warren, Thank you for taking the time to give constructive feed back. A peaceful sleep is paramount and We sincerely apologise that you were inconvenienced in the middle of the night, our efforts to have a quiet street are continuous and we will not rest until we resolve. We have managed to negotiate construction in the day only as opposed to the earlier day and night works last year, it is our hope that we will soon have a quiet neighbourhood with the submissions we have made to the authorities. Thank you for considering us again.

Dear Suzanne, Thank you for taking the time to give us feed back, it is always encouraging to see good feed back about staff, Noah will be appreciated for the exemplary service. The noise challenge is one of our continuous efforts, overtime we have written to the responsible authorities, and so far we have managed to control construction to the day hours only as opposed to the 24hr construction that was happening last year. As for the club noise, we are currently following legal procedure to see that we negotiate a reasonable time of closure so that our Guests are not inconvenienced. We sincerely apologize for the discomfort this caused you. Our hope is that we shall succeed and have the old quiet nights in the near future. Thank you again for staying with us, we hope to get the opportunity to host you again. Kind Regards

Dear Mr. Muhammed, Thank you for taking the time to give feed back. We are glad you were well taken care of. We hope to have another opportunity to host you in the near future.

Dear Clance, Thank you for choosing us for your recent stay and your positive review. We look forward to welcoming you back to Protea Hotel by Marriott Kampala.

Dear Ms. Beatrice, Thank you for sparing the time to give a review. We hope to host you again soon. Happy Holidays

Dear Mr. Ravi, Thank you for taking the time to give us feed back, it is always encouraging to hear positive feed back. This has been taken in a serious light and it has been shared with the respective hotel teams as a way of understanding how we can continuously deliver a great service to our esteemed Guests Thank you again for choosing us for your stay. We look forward to welcoming you again soon.

Dear Mr. Greg, Thank you for taking the time to give us some feed back, it is unfortunate that the construction around affected your stay, we can not wait for it to end, but we have had talks with the responsible teams to regulate the construction times so that the night is peaceful for our Guests. We hope to get another opportunity to host you again in the future

Good day Mr. Jay, Thank you for choosing Protea Hotel by Marriott Kampala and for sharing feed back. It is always encouraging to hear postive feed back. We are glad you enjoyed your stay. We hope to host you again sometime soon.

Dear Valued Guest, Thank you for taking the time to give us some feed back, with out feed back we would never know where we are going wrong, your feed back has been shared with the appropriate hotel team for action. We sincerely apologize for the inconvenience faced. Thank you again for choosing to stay with us during these un usual times.

Dear Mr. Ryan, Thank you for taking the time to review us and for choosing to stay with us. With out your comments we would never know what we are doing right but most important what we are doing wrong. Your observations about breakfast have been well noted and we will do our best to rectify before your next visit. Thank you again for choosing to stay with us during these un usual times.

Dear Ms. Dana, Thank you for taking the time to give us feed back regarding your recent stay, with out Guest feed back, we would never know when we are right, but especially when we are wrong, Please accept our sincere apologies for not meeting your expectations this time. As earlier communicated on the Guest voice platform, we have taken your feed back in a serious light and we assure you we will do our best to rectify where we failed you. The driver has also been cautioned and we have embarked on a refresher training following your feed back. Once again we thank you for choosing to stay with us during these un usual times.

Dear Mr. Owino, Thank you for staying with us and for taking the time to share your feed back. We hope to host you again in the near future.

Dear Stephen, thank you for choosing us for your recent stay. We look forward to welcoming you back, whenever your travels bring you back to Kampala.

Dear Mr. Annieodiong, Thank you for taking time to give Feed back. We thank you for the words of appreciation to the staff and we look forward to welcoming you back.

Dear Esteemed Guest, Thank you for the positive feed back. We look forward to welcoming you back to Protea Hotel by Marriott Kampala.

Dear Gregory, Thank you for staying with us, we look forward to welcoming you Back..

Dear Ravi, Thank you for the feed back, and for staying with us.

Dear Guest, Thank you for the feed back, we hope to host you again, when your travels bring you back to Kampala. We sincerely apologize for the room type.

Dear Ms. Erica,Thank you for taking time to rate us, in regards to your recent stay at the Protea Hotel by Marriott Kampala. It allows us the opportunity to better ourselves and services offered.

We are very sorry for the poorly given services while on your stay, our apologies and hope it wont happen again please.

Thank you very much for your feedback, we appreciate.

Thank you very much for your feedback, we really appreciate it.

We appreciate your feedback. Thank you for supporting us.

Thank you very much for staying with us and we greatly appreciate your feedback.

Thank you for staying with us and your feedback is more appreciated.

Thank you for your review of Protea Hotel by Marriott Kampala. We are pleased to hear that you had a good stay with us and have noted your comments on rates. We hope to have the opportunity to welcome you back in the future.

Thank you for the support, we appreciate your feed back.

Thank you very much for appreciating our services and the hotel too. We hope to always do better whenever you come back.

Thank you very much for appreciating our services and we hope to do better on your next visit.

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Further to your feedback the following is the feedback: - Expedia.com bookings have to be cancelled and rebooked directly with Expedia.com, whilst the hotel will not charge for night's you have not spent at the hotel we cannot transfer bookings and payment made through a 3rd party. We have followed up with Expedia.com directly ourselves as we have received no communication to date from them - We apologize for the mix up with the samosas and have addressed the issue with our kitchen and the corrective disciplinary actions and training were taken with the relevant STAFF to ensure this does not occur again in future - We have noted your disappointment in only being able to change a limited amount of money at the front desk at a time and will take it into consideration to possibly change larger amounts in the future, we have also noted that larger amounts of change may need to be available at the front desk in future - Cigarettes, tobacco products both use of and the selling of these products is illegal in Uganda hence you not being able to purchase any cigarettes. Whilst the inconvenience is regrettable this is unfortunately a national legislation that the hotel is required to abide by - We have noted your feedback on the complimentary beverage or bottle of wine offered but please note the voucher does specify when dining with us, the voucher is offered to GUESTS as a value addition if you stay with us and choose to dine with us too Your interest and concern are therefore extremely valuable to us, and we hope that you consider staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!

Thank you for taking the time to complete a review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again, whenever your travels bring you back to Kampala.

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!

Thank you for taking the time to complete a review in regards to your recent stay at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced, that did not go as per your expectation. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Kampala.

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!

Thank you for your feedback regarding your experience on your recent stay with us. Your comments both positive and negative are invaluable to us and we thank you for your concern. We do hope we get the opportunity to welcome you back in future and show you Protea Hospitality at it's best!

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!

Thank you for taking the time to complete a review on Protea Hotel Kampala. We are currently reviewing our ISP and hope to come up with a better solution quickly.

Good day, Thank you for your review of Protea Hotel Kampala. Your feedback is valuable to us and we will be taking your comment into serious consideration for all future bookings.