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The Westin Kansas City at Crown Center

4.0 star property
Eco-certified hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for The Westin Kansas City at Crown Center

Meeting facility
Lobby
Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Reception
Reception
In the heart of Kansas City, The Westin Kansas City at Crown Center offers a refreshing retreat. Unwind by the rooftop pool or in the sauna and steam room, then explore shopping on site or enjoy a meal at One East restaurant. With free public WiFi, helpful staff are always nearby to make your stay even more enjoyable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
The current price is ₩360,961
₩432,595 total
includes taxes & fees
Sep 11 - Sep 12

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View (View)

Club Suite, 1 Double Bed, Non Smoking, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Double Bed, Non Smoking, City View (View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 246 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Royal Suite, 1 Bedroom, Non Smoking (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Bedroom, Non Smoking (SW-M)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 183 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Lounge

Club Suite, 1 Bedroom, Non Smoking (SW-M)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 140 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Westin, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Westin, Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

In the entertainment district, The Westin Kansas City at Crown Center is in Crown Center District, a walkable area in Kansas City with good shopping. Hallmark Visitors Center and Nelson-Atkins Museum of Art are cultural highlights, and some of the area's popular attractions include Kansas City Zoo and Worlds of Fun. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or GEHA Field at Arrowhead Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Kansas City travel guideOpens in a new window
Map
1 E Pershing Rd, Kansas City, MO, 64108

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Science City at Union Station - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • T-Mobile Center - 2 min drive - 1.4 km

Getting around

  • Union Station Tram Stop - 2 min walk
  • Kansas City Union Station - 3 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬9 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Parisi Coffee - ‬3 min walk
  • ‪Spectators Sports Bar and Grill - ‬4 min walk

About this property

The Westin Kansas City at Crown Center

Eco-certified hotel near Hallmark Visitors Center
Located close to T-Mobile Center and Kemper Museum of Contemporary Art, The Westin Kansas City at Crown Center provides a poolside bar, a rooftop terrace, and shopping on site. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, One East, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Smoke-free premises, a front-desk safe, and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 724 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 55-inch HDTVs with Netflix, Hulu, and streaming services
  • Refrigerators, on-request microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

Frequently asked questions

Does The Westin Kansas City at Crown Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Westin Kansas City at Crown Center?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at The Westin Kansas City at Crown Center on Sep 11, 2025 start from ₩360,961, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Kansas City at Crown Center pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Kansas City at Crown Center?

Self parking is available for USD 29.00 per day. Valet parking is available for USD 39.00 per day.

What time is check-in at The Westin Kansas City at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Kansas City at Crown Center?

Check-out is at noon.

Where is The Westin Kansas City at Crown Center located?

Located in Crown Center District, this eco-certified hotel is within 1 mi (2 km) of Hallmark Visitors Center and T-Mobile Center. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are also within 3 mi (5 km). Union Station Tram Stop and Kansas City Union Station are within a 5-minute walk.

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The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel is amazing and it’s a great location and it’s our home away from humming Kansas City
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic and it’s our home away from home in Kansas City
Stayed 2 nights in Aug 2025

10/10 Excellent

La'Chelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice location.
Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
A true luxury atmosphere. Loved the Signboard Hill waterfall- soothing to hear the rushing waters. Bed linens were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good location and great access.
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities!
Stayed 2 nights in Jun 2025

6/10 Okay

Wengel

Liked: Cleanliness
The area was convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Gy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable room, close to so many entertainment options. Great place for families me
Stayed 4 nights in Jun 2025

2/10 Terrible

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Tried charging me twice. On expedia and on card
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great food. Really convenient for Union Station
Stayed 3 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities
Best place to stay in Kansas City!
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas getaway

Stayed here for the Hallmark Christmas Experience. We had a great time . The hotel was very clean and bed was comfy .
Stayed 3 nights in Dec 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 rooms. 1 had a musty odor, which im the only one it bothered, and the other smelled fabulous, so i got that one 😁 outside of that everything was perfect. It was a family weekend and the location was perfect with amenities suiting 65 yo to 2 yo. We didn't have to drive anywhere. Street car right by to take us downtown or just walk to the adjoining mall full of specialty shops.at Crown Center. The aquarium, lego land and union station all right there. Now the staff was the absolute best, not one bad attitude, all very cheerful and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay if you're looking for a staycation. Great room, easy parking, near a lot of places to go and if you attend a show at the theater you can there from inside crown center.
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was amazing and having a bar outside was great too!! The hot tub was small but hot! The beds were small for the traditional double double an upgrade to queen beds would be great but the size of room was very large!! My kids absolutely loved the elevators and escalators!! The shops and restaurants were so nice to walk to and so convenient!!! Would definitely stay again!
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to other attractions was nice. Parking was very tight and keep your room key when you check out because to exit the garage for the last time, if you don't keep it, you will have to pay to get out of the garage (29 dollars). The pool was much smaller than what appears in the photos. No free breakfast at this price point was very disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Candice Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and we absolutely loved our room. Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for what we wanted to see Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful finding local dining gems.
Stayed 6 nights in Jan 2025

4/10 Poor

Natasha

Liked: Cleanliness
Disliked: Staff & service
Took 1 hour to check in just to find out rooms were not ready. They waited all afternoon for a text for the rooms to be ready. Never received. Spent another 30 mins at front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful spacious room, lovely facilities with excellent restaurant great service
Stayed 1 night in Dec 2024