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Reviews of Airline Inn - Kaohsiung Station

3 out of 5
Airline Inn - Kaohsiung Station
No.33, Jianguo 3rd Rd., Sanmin Dist, Kaohsiung

Reviews

9.4

Exceptional

Rating 10 - Excellent. 698 out of 1008 reviews" "
Rating 8 - Good. 279 out of 1008 reviews" "
Rating 6 - Okay. 22 out of 1008 reviews" "
Rating 4 - Poor. 5 out of 1008 reviews" "
Rating 2 - Terrible. 4 out of 1008 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right across Kao Shiung train station . Staff is very friendly and helpful. only concern is you will see homeless nearby,
Stayed 3 nights in May 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on May 24, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Rasmus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, free coffee and the possibility to use laundry and dryer on the ground floor. Breakfast with a lot of variety. Comfortable room, good value for money.
Stayed 1 night in May 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on May 16, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.Yours Sincerely,

10/10 Excellent

Pak Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable distance to train station and night market, easy to get anywhere, highly recommended!
Stayed 2 nights in May 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on May 16, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.Yours Sincerely,

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Apr 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Apr 29, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

8/10 Good

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of tge hotel is conveniently close the Kaohsiung station and we enjoyed the amenities that the hotel offered. The room was spacious and clean but the carpet needs to be steamed clean because it has a ton of stains.
Stayed 2 nights in Apr 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Apr 23, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. As for the stains carpet in the room, we would try to scrub them every time after checking out; however, some of the stains were overnight so we were not able to remove them all. Exchanging new carpets will be discussed for huge projects.Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.Yours Sincerely,

10/10 Excellent

mong-hong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy due to construction. However room is really nice and breakfast is great
Stayed 6 nights in Apr 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Apr 22, 2024
Dear Valued Guest,The construction in front of the hotel's sidewalk has been completed. We apologize for any inconvenience caused during your stay, and we hope to have the opportunity to serve you again in the future.

8/10 Good

Grace Yan Chee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Currently, major renovations in Kaohsiung station, with loud noises
Stayed 3 nights in Apr 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Apr 21, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

8/10 Good

Charles

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Man-Ching

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

TIONG WAH

Traveled with family
Liked: Staff & service, property conditions & facilities
The tap water is not clean. Water got oil & white powdery residues.
Stayed 2 nights in Mar 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Mar 31, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. Tap water in Taiwan is not recommended for direct consumption. Bottled water is provided in the rooms, which is complimentary, or there are tea rooms in the lobby.Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staffs both at the front desk and the breakfast room. The place has character
Stayed 2 nights in Mar 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Mar 25, 2024
Dear Valued Guest,Thank you very much for staying at the Airline Inn –Kaohsiung Station and sharing your experience here.I am very glad to learn that our service has met your expectations. Nevertheless, the comment about breakfast selection and quality has also been addressed to our chefs, and we will look into these issues and improve them immediately. Once again, your feedback is highly appreciated and we look forward to seeing you again soon.Yours Sincerely,

8/10 Good

CHANGYONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. Friendly and helpful staffs. The location was not idea at the moment due to the construction that is happening at the GaoXiong Mainstation. Not much eatry choices for quick meal other than fastfood. The bathroom cleaniess can be improve as one of the showerhead had molds on it.
Stayed 2 nights in Mar 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Mar 25, 2024
Dear Valued Guest,Thank you very much for staying at the Airline Inn –Kaohsiung Station and sharing your experience here.I apologize for not providing you with the most comfortable and clean accommodation. After reading your review, we immediately addressed the molds on the showerhead.We hope to see you on your next visit to Kaohsiung and will ensure a more pleasant stay for you next time. Please do not hesitate to contact me or my staff if we can be of any further assistance to you.Yours Sincerely,

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! The hotel was clean and comfortable with great amenities and services, including laundry and restaurant for breakfast. Most importantly the service was amazing with kind and helpful staff. The staff noted that I was vegan, and then the restaurant staff went above and beyond preparing me vegan-friendly meals (literally 4 plates & juice/coffee) every morning as soon as I arrived. I liked the location of hotel as well since it is within walking distance from train station.
Stayed 4 nights in Feb 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Mar 3, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

savanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this hotel stay iust say...the staff were professional. I like the nice decor through out the hotel including our room, which was quite clean & has a thoughtful layout. Beakfast was unexpectedly great... with a very friendly, hellful group of staff who made our day even better.
Stayed 2 nights in Feb 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Mar 1, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

8/10 Good

SHAO YUAN

Stayed 1 night in Feb 2024

10/10 Excellent

KATSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
very valuable for the price
Stayed 1 night in Feb 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Feb 19, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Jui-hung (Robert), Darra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean space, cozy rooms, friendly staff, convenient location.
Stayed 1 night in Feb 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Feb 17, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Niki

Stayed 2 nights in Feb 2024

8/10 Good

Tracy

Stayed 3 nights in Feb 2024

10/10 Excellent

KIT MEI MAY

Stayed 5 nights in Jan 2024

10/10 Excellent

Li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is great!
Stayed 2 nights in Jan 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Feb 1, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

8/10 Good

Joshua

Stayed 2 nights in Jan 2024

10/10 Excellent

Rennie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Jan 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Jan 31, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

YONG SONG

Stayed 4 nights in Jan 2024

2/10 Terrible

Audrey

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I travel a lot for work. This one is a no go.
Stayed 1 night in Jan 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Jan 29, 2024
Dear Valued Guest,Thank you for choosing Airline Inn-Kaohsiung Station as your home away from home, we hope that your journey home was a pleasant and restful one.We would like to know the details of what happened during your stay. Please feel free to contact us to let us know your valuable comments.Yours Sincerely,

8/10 Good

Hartley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What we needed
The stay was very good. Close to the train station and mrt. The staff was courteous and helpful ,room was clean and comfortable. It was exactly what we needed
Stayed 5 nights in Jan 2024
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Jan 28, 2024
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.Yours Sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3度目の滞在
4年ぶりに訪ね、こちらのホテルは3度目です。ツインの同じ条件の部屋をリクエストしましたが、部屋が広く快適でした。しかし、初日に髪やゴミがベッド周りに目視できる状態で見つかり，フロントに報告。直ぐに対応頂き、その後の滞在中は快適に過ごすことが出来ました。朝食も美味しく駅近くで便利に利用させて頂きました。
Stayed 7 nights in Dec 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Jan 12, 2024
お客　様当ホテルをご利用頂き誠にありがとうございます。この度のお客様の感想を拝見し、誠に嬉しく、感謝致しております。お客様に快適に過ごして頂くため、スタッフー同誠心誠意を尽くしておりますが、ご満足頂けたご様子、誠に嬉しく、励みにおります。髪の毛について居心地がわくるさせることが大変申し訳ございません。ホテルからも厳しく注意いたします。社員教育を徹底いたします。これからもよりー層のサ－ビス向上をめざして努力して参ります。変わらぬご愛顧の程、お願い致します。

10/10 Excellent

PARASURAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Chai Kin

Stayed 2 nights in Dec 2023

10/10 Excellent

Tay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Counter staffs were all very friendly and very helpful, makes our stay very pleasant. Thank you to all the staffs!
Stayed 4 nights in Dec 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 31, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Wen yuan

Stayed 1 night in Dec 2023

6/10 Okay

CHEUNG

Stayed 3 nights in Dec 2023

8/10 Good

Chia hsiang

Stayed 7 nights in Dec 2023

8/10 Good

CHIH LUN

Stayed 2 nights in Dec 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Kaohsiung station. Very convenient to travel to different places in Kaohsiung. The hotel staffs are friendly and helpful. Breakfast is mediocre especially the hot food. Free laundry in the hotel is a plus.
Stayed 3 nights in Dec 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 18, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Kim Fong

Stayed 4 nights in Nov 2023

10/10 Excellent

Man

Stayed 6 nights in Nov 2023

10/10 Excellent

BENEDICT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wall is not very well insulated. You can hear conversations next door.
Stayed 2 nights in Dec 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 8, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

6/10 Okay

Virginia

Traveled with partner
Liked: Staff & service, amenities
The used cups in the room have not changed the 4 days that we stayed there. The hot food selection at breakfast were mediocre. The receptionists were friendly and helpful. The free laundry was a bonus.
Stayed 4 nights in Dec 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 8, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. My apologies for the lack of professionalism of our housekeeper.We immediately reviewed the problem and will improve our procedures accordingly. We believe your feedback will enable us to provide a more secure staying experience.Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Yun-Chih

Stayed 1 night in Nov 2023

8/10 Good

Victor, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Terry K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
The rooms are comfortable, and the breakfast buffet is quite extensive. The reception staff are professional and helpful. It’s conveniently located near Kaohsiung station.
Stayed 1 night in Nov 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 6, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Ka Yi

Stayed 1 night in Nov 2023

8/10 Good

Daphane

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 3 nights in Nov 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 4, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

10/10 Excellent

Ning, Burnaby

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and quiet. The staffs are super friendly.
Stayed 3 nights in Nov 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 4, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.

8/10 Good

Shizuyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Heng Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Kuei Yu

Stayed 2 nights in Nov 2023

10/10 Excellent

Shiying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near to train station. Room is clean and comfortable.
Stayed 3 nights in Nov 2023
Response from Lemmi Chin-Assistant Manager of Hotel Operations on Dec 4, 2023
Dear Valued Guest,Thank you for choosing the Airline Inn Hotel as your accommodation during the recent trip to Kaohsiung. It was our pleasure to have you at Airline Inn as our guests. Hopefully, we will welcome you back again soon. We are looking forward to providing you with a better service on your next visit.