Kariya Vacations from ₩510,873

The pillow and the room smelled like a dog was there. I could find other people's hair. They use a very cheap-smelling aroma spray that gave me a headache. I had to contain my breath while being on the elevator and in the main reception hall because the smell was too bad. Those kinds of cheap aroma sprays are quite toxic.

Wow, we just finished an unbelievable stay at this wonderful brand new hotel. The building and accommodations were stunningly beautiful. Artistic grandeur at every turn. Wonderful views of Nagoya Castle and their own private Japanese garden. An extraordinary swimming pool, onsen, and sauna with full cedar logs. What was even more impressive was the generous and dedicated staff. They pampered us, treated us exceptionally at every opportunity. They all made us feel like special guests. We met the manager of the hotel, the manager of the restaurants on site, along with pleasant introductions to dozens of attentive hotel employees. We never have had such a wonderful experience from top to bottom. Nagoya was an unplanned stop during our Japan vacation and now we are already trying to see when we can get back to Japan and specifically Espacio Nagoya Castle since we can't stop thinking about what a great time we had there.

Had a pleasant stay. Staffs were friendly. Only downside was the bathroom as it is open concept, if only there's a heater to warm the shower room before use (floor tiles were too cold even for adults) and when travelling with a young child, their comfort is very important. The view was amazing.

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

We like the room, the playroom, the breakfast!