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The Kayseri Loft Hotel

Family-friendly slopeside fun with snow tubing

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Photo gallery for The Kayseri Loft Hotel

Lobby
Reception hall
Garden
Executive Suite, Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace
Garden view
The Kayseri Loft Hotel offers a welcoming base near Kayseri Castle. Guests can enjoy spa treatments, visit nearby museums, or use ski-in/ski-out access. The property features hiking/biking trails, an indoor pool, and a garden café. Visitors appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Spa
  • Room service
  • Laundry
The current price is ₩91,254
₩102,204 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Suite Room Mountain View

Deluxe Suite Room Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room Mountain View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Twin Bed

View all photos for Deluxe Family Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Double/Twin Apart Mountain View

Deluxe Double/Twin Apart Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Apart Mountain View

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Apart Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - SKI PACKAGE

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Deluxe Double/Twin Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Room Mountain View

7.6 out of 10
Good
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, table tennis

Junior Suite Room with Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Presidental Suite Room with Jacuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Presidental Suite Room with Jacuzzi

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
  • 120 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Apart Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

Deluxe Family Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

Deluxe Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Suite Room - SKI SHUTTLE PACKAGE

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed
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About the neighborhood

Located near a boardwalk/promenade, The Kayseri Loft Hotel is in Melikgazi neighborhood and is connected to a shopping center. Kayseri Castle and City and Mimar Sinan Museum are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.
Visit our Kayseri travel guideOpens in a new window
Map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030

What's nearby

  • University of Erciyes - 4 min drive - 3.7 km
  • Sirin Aquapark - 5 min drive - 5.1 km
  • Kayseri Castle - 6 min drive - 6.9 km
  • Meydan Camii - 6 min drive - 7.3 km
  • Hunat Hatun Mosque - 6 min drive - 7.3 km

Getting around

  • Kayseri Station - 7 min drive
  • Kayseri (ASR-Erkilet Intl.) - 12 min drive

Restaurants

  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬20 min walk
  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬8 min walk
  • ‪Bahçekule Restaurant - ‬1 min walk
  • ‪Kinaş Vizyon Cafe - ‬8 min walk
  • ‪Kalbim Yemek Hizmetleri - ‬18 min walk

About this property

The Kayseri Loft Hotel

Family-friendly hotel near Kayseri Castle
Located close to City and Mimar Sinan Museum, The Kayseri Loft Hotel provides a grocery/convenience store, a rooftop terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski privileges. Indulge in a Swedish massage, a facial, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Enjoy onsite activities like snow tubing and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with free cabanas and sun loungers
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • An electric car charging station, express check-out, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 85 rooms have comforts such as free international calls and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Memory foam beds and extra futons (surcharge)
  • Showers, free toiletries, and hair dryers
  • 40-cm LED TVs with premium channels
  • Wardrobes/closets, balconies, and LED light bulbs

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Breakfast, lunch, dinner served; garden views

Novotel Kayseri

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  • Parking included
  • Free WiFi
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8.6 out of 10, Excellent, 581 reviews
The price is ₩84,234
₩94,342 total
includes taxes & fees
Oct 19 - Oct 20
Novotel Kayseri

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 30 km
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 249 to 449 for adults and TRY 179 to 379 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Black Lounge
  • The Roof Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Evening entertainment
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Optional ski privileges
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,142 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Extra futon (surcharge)
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LED TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 249 to 449 for adults, and TRY 179 to 379 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: TRY 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Tax ID - 0490365401
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 3 years old are not allowed in the swimming pool or hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Does The Kayseri Loft Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:30 PM.

How much does it cost to stay at The Kayseri Loft Hotel?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at The Kayseri Loft Hotel on Nov 1, 2025 start from ₩91,254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Kayseri Loft Hotel pet-friendly?

Yes, cats are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Kayseri Loft Hotel?

Self parking and valet parking are free at this property.

What time is check-in at The Kayseri Loft Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Kayseri Loft Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Kayseri Loft Hotel located?

Located in the mountains, this ski-in/ski-out hotel in Melikgazi is within 6 mi (10 km) of Kayseri Castle and City and Mimar Sinan Museum and close to winter sports such as cross-country skiing and skiing lessons.

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Reviews

The Kayseri Loft Hotel Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 246 out of 468 reviews
Rating 8 - Good. 133 out of 468 reviews
Rating 6 - Okay. 43 out of 468 reviews
Rating 4 - Poor. 25 out of 468 reviews
Rating 2 - Terrible. 21 out of 468 reviews

Reviews

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and modern, would recommend
Stayed 1 night in Jul 2025

4/10 Poor

Metin

Disliked: Cleanliness, property conditions & facilities
Alles in die Jahre gekommen
Stayed 2 nights in Jul 2025

6/10 Okay

Metin

Disliked: Cleanliness, property conditions & facilities

İdare eder

En iyi yıllarını arkasında bırakmış bir konaklama.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey çok güzeldi yeniden gitmek için sabırsızlanıyoruz
Stayed 1 night in Apr 2025

8/10 Good

ABDOLREZA

Disliked: Amenities
The hotel had very good access and a very good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konfor temizlik ve hizmet çok iyi
Stayed 3 nights in Feb 2025

10/10 Excellent

Serap

Liked: Cleanliness, staff & service, property conditions & facilities
Her yönü ile ailenizle kabileceginiz temiz ve konforlu bir oteldi.kahvaltısı oda servisi odaların balkonlu oluşu benim için tercih sebebiydi Çalışanlarının ilgi ve alakası çok iyiydi Kayseri’ye bir daha gittiğimde konaklayacağım tek adres .
Stayed 1 night in Mar 2025

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Stayed 4 nights in Apr 2025

8/10 Good

Ahmet

Liked: Staff & service, amenities, property conditions & facilities
Hotel war top
Stayed 1 night in Aug 2024

10/10 Excellent

Cengiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geweldig verblijf

Geweldig hotel en zeer vriendelijke personeel aan de receptie, geholpen door Murat en Eyup.
Stayed 1 night in Nov 2024

6/10 Okay

Karen Matta

Liked: Cleanliness, staff & service
Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
Stayed 1 night in Jul 2025

8/10 Good

Soner

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ve Personeller cok iyiydi tavsiye ederim
Stayed 1 night in Aug 2024

10/10 Excellent

Tugba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beğendik

Yol üstü cocuklarla bir gece için konakladık cok memnun kaldık f\p 10 üzerinden 10.
Stayed 1 night in Jan 2025

10/10 Excellent

Kübra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misafirperver temiz ve ferah bir oteldi. Teşekkürler
Stayed 5 nights in Jan 2025

10/10 Excellent

Kagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Işıklandırma yetersiz ancak bunun dışında bir sorun yok. Temiz ve çalışanlar gayet ilgili.
Stayed 1 night in Apr 2025

10/10 Excellent

Nihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 yıldız

Tertemiz çok beğendiğim aile için uygun bir otel
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu, konforu ve çalışanların ilgisi çok iyiydi. Otelden ve hizmetten çok memnun kaldık. Teşekkürler,
Stayed 1 night in Dec 2024

8/10 Good

A.B.C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aile ile kalınacak bir otel. Çok düzenli ve çalışanlar yardım sever
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
카이세리 근처에 있는 호텔이라서 위치는 좋았고, 호텔에서 좀 걸어가면 트램이 있어서 좋았어요. 추운 겨울이라서 히터도 더울 정도로 해주시고, 침대도 편안했어요.
Stayed 1 night in Nov 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hersey harika personel ilgili
Stayed 1 night in Aug 2024

4/10 Poor

SENA GÖKÇE

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Eksik hizmetler

Oğlum yüzmeyi çok sevdiği için havuzu da güzel gözüktüğünden burayı tuttuk, check-in işlemini yaparken de bize havuzun bakım ve tadilatta olduğunu söylediler. Yani ani gelişen değil, planlı bir durum. Bunu rezervasyon esnasında belirtmeleri gerekir. İş işten geçip biz Kayseri’ye gelip otele girdikten sonra değil. Zaten ücrete dahil sauna ve havuz hizmeti var, ikisinin de olmadığını gitmeden öğrenemiyporsunuz.
Stayed 1 night in May 2025

10/10 Excellent

Umut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tertemiz bir oteldi gayet rahat hissettik.
Stayed 1 night in Feb 2024

4/10 Poor

Samira

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better. It felt like I was renting an apartment building and not a hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mesut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Başarılı bir otel

Oldukça güzel bir konaklama oldu bizim için. Temizlik, konfor, kahvaltı tam puan. Bir daha Kayseri de konaklama durumunda ilk tercihim olacaktır.
Stayed 1 night in Mar 2024

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hata bulmakta zorlandım. Cook iyi

Mukemmel bir otel. Herseyi dusunmusler. Bu fiyata boyle bir otel cok zor. İsletme mudurune tesekkur ediyorum. Roof cok guzel restorantı cok ucuz. Kahvaltı odaya servis tek kisi inanilmaz ucuz. Odalarda bulasik makinesi bile var gizli. Elektrikli sarj istasyonu dahi var her detay dusunulmus. Tek sorun vardı nazarlık olsun o da, sıcak su gidip gidip geliyor muhtemlen cok yuksek sıcaklıkğa aysrladıkları için soğuk suyla birlesince dalgalanma yapıyor.
Stayed 1 night in Mar 2025