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Serena Khaplu Palace

3.0 star property
Comfortable hotel with free breakfast and business center

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your current months are May, 2024 and June, 2024.
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June 2024

Photo gallery for Serena Khaplu Palace

Interior detail
Exterior detail
Standard Double Room | Minibar, free WiFi, bed sheets
Free buffet breakfast
Royal Heritage Suite | Bathroom | Shower, free toiletries, bathrobes, slippers
Reviews
7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Chaqchan Road, Sargiab, Khaplu, 16800
  • Popular LocationKhaplu Palace4 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Edith
Aug 21, 2023
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Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Heritage Suite | Minibar, free WiFi, bed sheets

Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Royal Heritage Suite | Minibar, free WiFi, bed sheets

Royal Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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Parking included
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About the neighborhood

Khaplu

Serena Khaplu Palace is located in Khaplu. Local points of interest include Khaplu Palace and Shyok River.
Visit our Khaplu travel guideOpens in a new window

What's nearby

  • Khaplu Palace - 4 min drive

Restaurants

  • Khatamband Loggia - 1 min walk
  • Serfa Khar Restaurant - 1 min walk

About this property

Serena Khaplu Palace

Property highlights
At Serena Khaplu Palace, you can look forward to a free breakfast buffet, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A gift shop, barbecue grills, and a 24-hour front desk
  • Tour/ticket assistance, meeting rooms, and a front-desk safe
Room features
All guestrooms at Serena Khaplu Palace feature comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Frequently asked questions

Is Serena Khaplu Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Khaplu Palace?

Self parking is free at this property.

What time is check-in at Serena Khaplu Palace?

Check-in begins at 2 PM.

What time is check-out at Serena Khaplu Palace?

Check-out is at noon.

Where is Serena Khaplu Palace located?

Situated in Khaplu, this hotel is 1.2 mi (1.9 km) from Khaplu Palace and 5.8 mi (9.4 km) from Shyok River.

Serena Khaplu Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

junaid

Disliked: Property conditions & facilities
Too average a hotel to be named as Serena.
There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023