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The Heritage Grand Khon Kaen Hotel

4.5 star property
Travelers can savor diverse cuisine at multiple on-site restaurants or find tranquility under the sun in this peaceful urban retreat in Khon Kaen.

Choose dates to view prices

Pullman Khon Kaen Raja Orchid is centrally located, featuring a peaceful garden and coffee shop. Guests can enjoy massages at Le Spa or explore eight dining options. Attentive staff offers luggage storage, and high-speed internet keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room

Premier Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Premier Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Exclusive Double Room

  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
9/9 Prachasumran Road, Nai Muang, Muang, Khon Kaen, Khon Kaen, 40000

Restaurants

  • Top West
  • ถิงถิง ting ting บิงซูน้ำขิง
  • GODFATHER
  • Pavillion Cafe
  • Ultra Club Khonkaen

About this property

The Heritage Grand Khon Kaen Hotel

Luxury hotel in the city center
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at The Heritage Grand Khon Kaen Hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. WiFi in public areas (surcharge) is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free valet parking, plus self parking (surcharge)
  • Full breakfast (surcharge), babysitting (surcharge), and multilingual staff
  • Luggage storage, a computer station, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 293 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • LED TVs with satellite channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 250 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,113 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (82 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 900.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 500 for adults and THB 250 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number มี

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Khon Kaen Orchid
Khon Kaen Pullman
Khon Kaen Raja Orchid
Pullman Khon Kaen
Pullman Khon Kaen Raja Orchid
Pullman Orchid Raja Khon Kaen
Pullman Raja Orchid
Pullman Raja Orchid Hotel
Pullman Raja Orchid Hotel Khon Kaen
Pullman Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel
Khon Kaen Sofitel
Pullman Khon Kaen Raja Orchid Hotel
Pullman Khon Kaen Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen

Frequently asked questions

Is The Heritage Grand Khon Kaen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at The Heritage Grand Khon Kaen Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at The Heritage Grand Khon Kaen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Heritage Grand Khon Kaen Hotel located?

This luxury hotel is situated in the city center.

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Reviews

The Heritage Grand Khon Kaen Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 464 out of 854 reviews
Rating 8 - Good. 270 out of 854 reviews
Rating 6 - Okay. 84 out of 854 reviews
Rating 4 - Poor. 29 out of 854 reviews
Rating 2 - Terrible. 7 out of 854 reviews

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and convenient walking distance.
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

All staff were first class. Food and service were very good. Bed gave me a bad back
Stayed 2 nights in Jan 2026

10/10 Excellent

christopher Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice clean and friendly hotel I will come back and stay again
Stayed 8 nights in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service

excellent service, old hotel but well maintained. good value for money
Stayed 5 nights in Oct 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
Nice hotel, excellent room size and comfort. Great staff. Nice coffee shop in the lobby. Rest spoiled by having to change rooms at 3am due to all the room lights uncontrollably turning themselves on and off randomly.
Stayed 1 night in Nov 2025

10/10 Excellent

Leif Skøld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd visit this year and it will not be our last. Excellent and friendly and personal service everywhere. The breakfast buffét fantastic! I cannot see anything could have been done better! Thank you for a great stay🙏.
Stayed 2 nights in Oct 2025

8/10 Good

davyd

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel good service attentive pleasant staff and good breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel, but in process of being updated. Staff are awesome.
Stayed 22 nights in Aug 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel to relax. The executive suite provides to all your needs, spacious comfortable funiture, great bed, all you need bathroom. A downside during this 3 day stay their tv channels were not available at anytime
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good location, very friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khon Kaen city centre location with everything you need shopping/dining/nights out/massage/etc. within walking distance. Only 20 mins drive/taxi from Khon Kaen airport.
Stayed 1 night in Mar 2025

8/10 Good

Paweena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel comfortable bed good size room and lots of choice at the buffet.
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Pullman, Khon Kaen is excellent. All the staff are courteous and respectful.
Stayed 8 nights in Mar 2025

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time I've stayed here and it was excellent again. The staff is friendly. There are many dining options both in and out outside of the hotel, and the parking deck is very convenient. The breakfast buffet is very good too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leif Skøld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic weekend

Attentive staff and first class service everywhere. Maybe the best hamburger and pommes frites in my life at The Bakery and the breakfast buffet is 5 star. The Lobby Lounge with live music in the evenings is so nice and relaxing for a drink. And Kronen Brauhaus downstairs what a great place for a dinner with excellent entertainment from the live band! We really want to come back asap We really want to come back asap.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. great pool, room, price, lobby
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent breakfast, exceptional service. The Thai massage at the spa was also incredible. Rooms we're beautifully designed and comfortable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the staff is very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Liked: Amenities
Great team at the Pullman. Surrounding area is fun. Thank you to the staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything Great

Great hotel in a great location with large comfortable rooms and great service levels throughout.
Stayed 3 nights in Mar 2024

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were very friendly and helpful. The room was not the cleanest. Quite dusty.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Clean and modern
Stayed 1 night in Sep 2023

10/10 Excellent

Derrick

Quiet room. Great breakfast. Friendly staff. A+
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an enjoyable stay. The building is getting a little older and has an older building smell - but not horrible. The staff are kind and attentive. The food choices are still good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 3 nights in Jun 2024