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"Lovely lovely place"

"I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can...

"Excellent staff"

"The staff are excellent and food wonderful! "

"Excellent service. The staff are friendly and accommodating. I had to extend my stay on short notice and it was an very easy process. They have been helpful in getting me transportation, currency exchange and several necessities. "

"Radisson Blu was perfect for our stay in Rwanda!! The staff couldn’t have been more helpful and welcoming. Our entire stay we marvelled at how often we were offered help and service. The dining options were fantastic, the breakfast buffet had everything you could want as some new things to try. Linda in guest relations goes out of her way to help make your stay extra special. The Kigali Heights Mall across the street was great. Would definitely stay here again!"

"The staff are great"

"Do not stay here, total false advertisement. We went to Kigali for a conference and booked this hotel for the week, but This place is defined not a 4 star hotel. The rooms are old, disgusting and very old carpets and curtains, very poor lighting, not flat screen tv’s and barely working to non existent wifi. All of these advertised in their website. My bathroom had no shower curtain, so everytime I showered, the whole thing was flooded, and these are no tube with jets. Finally, my colleague...

"Thumbs up to the staff who were so helpful and courteous. If you're looking for an affordable, quiet and decent place to stay, i would definitely recommend staying here. The rooms have a bit of a safari feel to them; the floors can get cold, so i would suggest carrying/wearing slippers. Make sure to request one of the rooms in front of the pool, the view is lovely at night. Also if you're looking for a ride to get you around Kigali, ask for Alphonse. The washrooms are starting to age a bit, but...

"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."