Find Family Hotels in Kigali

"Had a great time staying at the Heaven Hotel! Everyone I met who worked there was super nice and helpful, especially Laurence at the front desk. I went to the restaurant multiple times, and enjoyed the amazing food and wonderful staff. I can't wait to go back! "

"Lovely lovely place"

"The staff are excellent and food wonderful! "

"When I checked in, I was sent to general room - a finally got the room I paid for. Also, everything is great (but noisy) except the restaurant has terrible service- 1 hour to get food and hard to get staff to get/pay bill"

"Excellent service. The staff are friendly and accommodating. I had to extend my stay on short notice and it was an very easy process. They have been helpful in getting me transportation, currency exchange and several necessities. "

"Best hotel for me everything considered. Stayed twice now. "

"All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated."

"Do not stay here, total false advertisement. We went to Kigali for a conference and booked this hotel for the week, but This place is defined not a 4 star hotel. The rooms are old, disgusting and very old carpets and curtains, very poor lighting, not flat screen tv’s and barely working to non existent wifi. All of these advertised in their website. My bathroom had no shower curtain, so everytime I showered, the whole thing was flooded, and these are no tube with jets. Finally, my colleague...

"The staff were lovely but the hotel was showing its age and the carpets all smelled like they needed a really good clean - the air freshener sticks were not doing a good job of hiding it. The pool was out of action but the breakfast was fairly good. My room though was huge, the bed comfortable and likewise on the big side, and the shower was really really good - hot water and great pressure."

"This is an older hotel in a very nice neighborhood. It was clean, the bed was comfortable and the breakfast was good. We really appreciated the shuttle ride to the hotel from the airport. Employees were all friendly and helpful. They were somewhat confused with the hotels.com reservation but let us stay anyway. "