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Puma Garden and Suites

2.5 star property
Hotel in Kigali with free breakfast and a 24-hour front desk

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Puma Garden and Suites creates a peaceful escape in Remera's bustling center. Guests fuel up with the included full breakfast each morning, drop off laundry for dry cleaning service when needed, and connect easily using the in-room WiFi throughout their stay.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

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About the neighborhood

Map
KG 282 St, Kigali, Kigali City

What's nearby

  • Kigali Golf Club - 14 min walk - 1.2 km
  • Rwanda Development Board - 3 min drive - 2.3 km
  • University of Kigali - 3 min drive - 1.9 km
  • Kigali Heights - 3 min drive - 2.3 km
  • Kigali Business Centre - 4 min drive - 2.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 14 min drive

Restaurants

  • ‪PILI PILI RESTAURANT - ‬3 min drive
  • ‪Mukati Na Butta - ‬4 min drive
  • ‪Sakae - ‬15 min walk
  • ‪EyaMya - ‬3 min drive
  • ‪Mocha Cafe - ‬4 min drive

About this property

Puma Garden and Suites

Hotel near Kigali Convention Centre
Puma Garden and Suites provides amenities like free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Puma Garden and Suites include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Showers and toothbrushes and toothpaste
  • Smart TVs with satellite channels
  • Children's slippers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Puma Garden and Suites Hotel
Puma Garden and Suites Kigali
Puma Garden and Suites Hotel Kigali

Frequently asked questions

Is Puma Garden and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Puma Garden and Suites?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Puma Garden and Suites?

Check-out is at 10:30 AM.

Where is Puma Garden and Suites located?

Located in Remera, this hotel is within 2 mi (3 km) of Kigali Golf Club, Rwanda Development Board, and Inema Art Center. Ivuka Arts Kigali and University of Kigali are also within 2 mi (3 km).

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Reviews

Puma Garden and Suites Reviews

2.0

6.0

Cleanliness

2.0

Staff & service

6.0

Eco-friendliness

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Claude

Disliked: Staff & service, property conditions & facilities

Nightmare

Worse experience of my trip ever. First they made me pay in cash after i had paid online with prebooking. They denied being partners with hotels.com despite their hotel advertising being on hitels.com and after i told them that they made.pay twice, they refused to give me refund and asked that i should deal with hotels.com myself to get the refund. They made the same breakfast everyday and didn't make any changes at all. They made me pay extra for drinking water and they said it wasn't part of the breakfast service. Most of the services advertised on hotels.com were not available :(
Stayed 4 nights in Sep 2022