Is Urban by CityBlue, Kigali, Rwanda pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Urban by CityBlue, Kigali, Rwanda?

As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Urban by CityBlue, Kigali, Rwanda on Oct 10, 2025 start from ₩104,410, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Urban by CityBlue, Kigali, Rwanda?

Self parking is free at this property.

What time is check-in at Urban by CityBlue, Kigali, Rwanda?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Where is Urban by CityBlue, Kigali, Rwanda located?

Situated in Kigali, this hotel is within 2 mi (3 km) of Union Trade Center, Ntarama Church, and Kandt House Museum of Natural History. Gikondo Market and Club Rafiki are also within 3 mi (5 km).

Urban by CityBlue, Kigali, Rwanda Reviews, Deals & Photos 2025

8/10 Good

Jasmine

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel for an overnight stay the restaurant had many options.

Stayed 1 night in Mar 2025

10/10 Excellent

Dobbie

Oct 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again.

Stayed 7 nights in Oct 2022

10/10 Excellent

SHEBA

Aug 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was a good stay

Stayed 2 nights in Aug 2023

10/10 Excellent

Bradley

Mar 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!

Stayed 2 nights in Mar 2024

10/10 Excellent

SHEBA

Aug 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was a good short stay

8/10 Good

Osagie

Dec 23, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staff

Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant.

Stayed 7 nights in Dec 2022

10/10 Excellent

Marissa

Aug 18, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent!

Stayed 2 nights in Aug 2022

10/10 Excellent

Pav

Aug 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem in Kigali

This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!

Stayed 1 night in Aug 2023

8/10 Good

ROBERTO

Aug 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Personale cordiale

Stayed 4 nights in Aug 2022

10/10 Excellent

Wei Ming

May 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.

Stayed 10 nights in Apr 2023

10/10 Excellent

Robin

Sep 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good.

Stayed 10 nights in Sep 2024

8/10 Good

Jeff

Apr 3, 2023

Liked: Cleanliness, staff & service, amenities

The elevator was broken the entire time.

Stayed 8 nights in Mar 2023

8/10 Good

Tracey Lynette

Oct 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.

Stayed 8 nights in Sep 2023

10/10 Excellent

Kaido

Sep 8, 2023

Stayed 5 nights in Sep 2023

10/10 Excellent

Stefan

Aug 30, 2023

Stayed 2 nights in Aug 2023

6/10 Okay

Michele

Jun 27, 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Madrine

Jun 22, 2023

Stayed 2 nights in Jun 2023

8/10 Good

Mona

Oct 7, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.

Stayed 2 nights in Sep 2022

10/10 Excellent

Caroline

Aug 7, 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Barbra

Jul 26, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every dollar

Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.

Stayed 4 nights in Jul 2022

8/10 Good

Verified traveler

Apr 24, 2021

Liked: Staff & service, amenities, property conditions & facilities

Rooftop restaurant and also topography of the place.

Stayed 4 nights in Apr 2021

10/10 Excellent

Danielle

Jan 26, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Rwanda

My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful

Stayed 7 nights in Jan 2021

8/10 Good

Olalekan

Dec 23, 2020

Stayed 2 nights in Dec 2020

4/10 Poor

PRINCE, MIAMI, Florida

Dec 21, 2020

Liked: Amenities

Disliked: Cleanliness

The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties. Management needs to ensure the staff deliver in their duties. Never take repeat customers for granted. Always respond to issues raised.

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Dec 20, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel but Lousy Wifi

Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.

Stayed 10 nights in Dec 2020

Urban by CityBlue, Kigali, Rwanda

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