“Front desk staff was very efficient and check in was quick! It could get loud outside the door, but might be because I was near the front desk. Room had a mini fridge, but no microwave. There was some white plastic thing left on top of the folded towels, but I didn't need all 4 towels put in the room, so that didn't affect me. Also shower gel was out, but I had a bar of soap with me, thankfully. Overall a good experience, in a great area about 25 minutes from Cleveland, with options for food and...
“This is the nicest facility we have stayed at, it’s beautiful, we were moved to a ground floor suite ,since my family member had difficulty walking, Emily was fantastic!
I was so excited to be able to sit on the back porch of the room, we had ducks visit and at least 6 black and grey squirrels. I cannot tell you in enough words how fantastic this place is! If there was a 10 star rating this wonderful resort would receive it. Dan the Maintenance manager was so kind. The interior was spectacular...
“The room had a terrible smell and no ventilation option at all, not even in the bathroom. I give it a 9/10 anyways because otherwise it was great.
Quiet comfortable rooms, clean, good service, good breakfast, very nice hotel!
I hope that the renovation they do will fix the ventilation issue
”
"In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. "
예, 환불받으실 수 있어요. 대부분의 호텔 객실 예약은 호텔의 취소 기한 전에 취소하시면 전액 환불되며, 보통 이 기한은 도착 날짜 전 24~48시간 이내입니다. 환불 불가 예약인 경우에도 예약 후 24시간 이내에 취소 및 환불을 받을 수 있는 옵션이 있을 수 있습니다. 검색 결과에서 전액 환불 가능 필터로 커트랜드의 유연한 호텔 특가 상품을 찾아보세요.
