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Fantastic

When you book a hotel you always read reviews with a pinch of salt. This hotel has fantastic reviews and with good reason. Everything from the welcome to our departure was absolutely first class without exception. A few members of staff deserve a special mention - Bernard, Mtoto, Nema and Baracka all helped make our stay extra special. The staff in general are exceptional including the kitchen staff who turn out superb food time after time and catered to my wife’s vegetarian requirements...

Very friendly staff settled in a beautiful surrounding. Great pool, and everything is so clean. We felt really looked after. How ever, it said in various sites that there is a beach here, it is, maybe 25 sq meter in total, but with no acces to the sea, there is a very large ref.

The hotel has a very quiet and enjoyable beachfront. The property is spacious so you don't feel that there are other guests. The buildings are very well maintained and the food is godd and reasonably priced. The bungalows are not air conditioned so it might get a bit warm during the very humid months (April and May). Overall a great stay. Definitely recommended !

We had a wonderful holiday. Shooting star lodge is an oasis so peaceful and tranquil that we cannot help to relax and forget about all the cares in the world. Staff were friendly and helpful. Food was great. Our booking was problematic, because the site would not let us book one unit as a family of five. We fitted very comfortably into one cottage in the end but still ended up paying for both.

Loved the fully equipped kitchen & beautiful pool, allover resort settings. Absolute treat for me as a german was the sourdough bread & cheese in the little resort shop. Great staff & friendly owners ( - ;

I celebrated my honeymoon on June 8th at Lux and was thoroughly impressed with the experience. In fact, I plan to return next year at the same time. I hope to see Grace, who works at the reception. She truly deserves to be a manager. Lux, I am coming back and would love to stay in the same room, number 65. Thank you for making my honeymoon a magical experience for my wife and me.

Fantastic for relaxing, very friendly staff and the best seafood salad of the whole island!!!!! Volker & Magda from Germany/Mexico

My wife and I found a little bit of paradise at Royal Mandarin Resort! Very very nice property. We booked this room for five nights following our Serengeti Safari in the hope of some beach relaxation. We got that and so much more!

I had an amazing stay at this resort. The place was amazing. I didn’t want to leave. The food was so delicious. Breakfast was amazing and the staff were great. I would stay here again in less than a heart beat.

Staying at this family's villa was a very nice experience, and Ali helped us make arrangements to go on different excursions and arrange ferry pick ups. However for two single females, it wasn't the best choice of accommodation because reaching the beach requires unlocking gates and walking down a steep path and at night, we didn't feel comfortable walking past neighbors and men who were outside. It was also stressful to watch our belongings while we swam and people walked past, so we ended up...

This is one of the best places that I have stayed throughout the many years I have been travelling, the hotel manager Gibson and his assistant Yusif were very welcoming, helpful and ensured we got everything we needed. The food was very good, the hotel was super clean and essential were served in a way that made our stay a very memorable one. I will stay at this place 💯 again. Thank you for hosting us!

Great hotel, excellent staff and service. Has been memorable.

First experience on an all-inclusive hotel. very nice service, the staff is super friendly and helpful. The location is amazing, lovely beach and coral reefs to explore. no snorkeling or dolphins, that is on the other side of the island. The buffet and drinks service is ok, nothing special, although I'd have liked to have some local/african foods or drinks to experience. General facilities within the hotel and the beach side are very nice, the wi-fi is limited to some location only...

We had one night off of work to go to Zanzibar and decided on Neptune. We were looking for a ridiculous beach resort with a pristine setting and that is what we got. All inclusive was great. Food was surprisingly great in main restaurant and there were excellent made-to-order options (pasta bar, grilled fish, lamb chops etc) in addition to buffet. The main draw here is the beach setting and view (just above public beac(. The area for relaxation at the edge of the property is beautiful, with...

Wonderful boutique hotel right on the beach. Super friendly and helpful staff and great food. Loved our 3 day stay and would easily go back!

The service was great! The entire staff were very friendly to me. From small conversations to any questions that I had all were answered with smiles and laughter. From guess services and the front counter staff to the bar, waiting, and recreation staff, I can honestly say that they made my time there more enjoyable. My room was amazing, I like how I was given a tour of my room when I first arrived when you walk into the rooms. It is easy to tell that the resort takes pride and care in...

Beautiful property, excellent food, staff was friendly, room was in great shape with excellent amenities (had one villa and one regular hotel room), pools very good (we were in "Level" area), food service, internet good (not great, but most video streaming worked sufficiently), only drawback was no on-site water sports: beware of the guys on the beach as they were not very reliable on jet skiing and others. Referral for Kibwana Divers (office 20 minutes away) was excellent.