Klaserie Nature Reserve, Greater Kruger National Park hotel rooms at the Independent

"The minute we arrived we were greeted by lovely staff and elephants at the pool. What followed was a once in a lifetime experience. The positives - Beds are super comfy with electric blankets for those cold nights and a fan for the warm days. The food was AMAZING. I LOVED being seated with fellow safari mates and getting to know people from across the world even though we are total introverts. Our guide Leighton was brilliant, knowledgeable and an excellent driver. And the wildlife…. Wow. I still can’t believe we saw so many lions, leopards and cheetahs, not to mention everything else. Being birders we were worried that we would be ignored and never get a moment to identify a bird but Leighton balanced the needs of the guests so well and had an excellent knowledge of all animals. The only downsides… when we arrived we were so hungry but because our flight was delayed we missed the afternoon safari and had to wait until everyone returned before we could access any food - a wait of 2 hours was really tough and no one explained what was happening. Highly recommend explaining the daily itinerary to people on arrival and having snacks available for purchase. Loved the Couples shower but unfortunately not enough hot water for 2 people. "

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"Very nice stay"