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“Booked this hotel through Expedia prior to my trip, when I landed in Colombo I received a text message from a French (+33) number saying that my booking at The Coconut would be cancelled, and that the prices I had booked were no longer valid! My only choices were to cancel the booking or pay the "new prices" which were 3x higher! I ended up saying I didn't want the booking and found other accommodations. I actually went to the hotel during my trip where the front desk person was frustrated...

“Rustic hotel accommodation right on beach, 10 minute drive out of Arugam Bay. Tuk Tuk accessible. Basic accommodation with wifi only in verandah of our unit (11), and in dining area. Lovely atmosphere and staff are very accommodating and friendly. Loved their Sri Lankan meals. It’s not 5 star hotel but the staff make up for it. ”

“Trevlig och vänlig personal ”

“Das Hotel wurde überbucht, als wir ankamen hieß es wir sollen uns ein anderes Hotel suchen. Das Hotel wurde direkt über Expedia gebucht und bezahlt, wir haben bis heute das Geld noch nicht zurückbekommen”