Close to Main Market Square and Wawel Castle, Crystal Suites Old Town provides a terrace, laundry facilities, and more. Stay connected with free in-room WiFi.
Located in Kraków City Centre neighborhood, Crystal Suites Old Town is connected to a rail/subway station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium. Visit our Kraków travel guide
Check-in begins at 1:00 PM. Late check-in is available during limited hours.
What time is check-out at Crystal Suites Old Town?
Check-out is at 11:00 AM.
Does Crystal Suites Old Town provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 140 per vehicle applies.
Where is Crystal Suites Old Town located?
Located in Kraków City Centre, this apartment building is within a 10-minute walk of Foto - Medium - Art Gallery and Main Market Square. Malopolska Garden of Arts and AGH University of Science and Technology are also within 10 minutes. Kraków Główny Station is 27 minutes by foot and Kraków Łobzów Station is 29 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Crystal Suites Old Town Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Host was amazing - couldn’t do enough to help us.
Location great.
Clean, tidy and spacious for 3 adults.
Stayed 3 nights in Aug 2026
Verified review
10/10 Excellent
Tamoya
Aug 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here with my husband and two young children. The Property Manager, Anna, was excellent from the start in communicating check in instructions. The apartment itself is beautifully decorated and very functional. It served our needs well. On the street parking was readily available. We would stay here again.
Stayed 2 nights in Aug 2024
Verified review
10/10 Excellent
Lena Inkeri
Aug 28, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this place. The nice and clean, fully equipped apartment was perfect for our group of six. The extra services we needed were provided by Anna in a exceptionally manner and exceeded our expectations. Thank you so much!
Stayed 3 nights in Aug 2023
Verified review
10/10 Excellent
Gabriella
Jun 5, 2025
Liked: Cleanliness, room comfort, communication
Crystal suites was tucked away down a quiet but beautiful side street, right next to a park and within a short walk of the centre. The accommodation was spacious, extremely clean and had all the amenities needed for our stay. We were extremely pleased with our choice. However the icing on the cake came with the suites manager, Anna. She was welcoming, instructive and extremely helpful. We had local specialty suggestions for dinner and breakfast as well as coffee and a helpful map with highlighted areas as 'must sees'. Anna also came to our rescue when our tour to Auschwitz was cancelled at the last minute. We had a wonderfully relaxing time taking in the sights and the delicious cuisine recommended to us. Thank you for making our stay so memorable
Hotellet/leiligheten er bra. Stor og fin leilighet. Frokostløsningen er IKKE tilfredstillende. Frokost fikk vi i en liten kaffe rett ved i samme bygg. Der fikk vi en kaffe og en donut. ville vi ha noe i tilegg, måtte vi betale for det. Og når da hotellets gjester komme på ca. samme tid før vi skal til byen, stoppet det opp. Ikke noe flyt i jobbeb bak disken,
We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (the manager) was particularly helpful with wine great recommendations. The location is very central and there is a tram stop very close by. I would highly recommend 😊
Comfortable and warm apartment within a short distance of the main square. The staff were extremely helpful and our short weekend break in Krakow was enhanced by this place. Would definately recommend it and would certainly stay thwere again.
Lovely, clean, spacious apartment in an excellent location. What more could you want? How about friendly receptionists (such as Kristian), and fresh towels when needed. And a teapot!
The starter fridge stocking service was so helpful and introduced me to cheese I would not otherwise have tried. There was enough for breakfast and lunch for 4 days, and a yummy treat.
There are several restaurants within walking distance. We loved PPP at 29 Karmelicka for inexpensive traditional food. There is a small grocery and liquor store at the end of the block. It is less than 15 minutes walk to the main square.
Great staff. Loved the feel of the room/apartment (homey and spacious). Location is very good, close to great restaurants and 10-12 minutes from old town.
We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Il posto è molto carino ed anche curato. Però dato il prezzo mi sarei aspettata qualcosa in più.. il cambio della biancheria da bagno almeno una volta...una pulizia più accurata dei tappeti che erano pieni di polvere..per il resto tutte le ragazze sono state gentilissime e attente ad ogni esigenza...vicinissimo alla piazza principale...anche se ne periodo del mio breve soggiorno era in rifacimento il manto stradale e quindi è stato un po’ più complicato passeggiarci...lo consiglio per brevi soggiorn.
Super skøn lejlighed med alt i udstyr - venligt og hjælpsomt personale. Meget fin info. inden ankomst til lejligheden mv. Den eneste ting vi kunne have ønsket os anderledes var at dobbeltsengen var lidt større (ikke helt almindelig str. dobbeltseng).
Good location, 20-30min walk to the main square.
Friendly and very helpful staff on reception.
There were actually 4 single beds rather than 2 double beds.
Clean with plenty of room
Nice building and a beautiful spacious room near the center of Krakow. Staff very friendly. We had a room for six people, but it is more suitable for four or five. The sofabed was so uncomfortable, that it's impossible for two adults to sleep. Would like to stay here again, but not sleep in the sofabed.
We really liked our stay at Crystal suits. The service was very good and we have nothing to complain about. We want to thank Anna and Krzysztof for their excellent help.