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Robertson Suites Kuala Lumpur

3.5 star property
Family-friendly Kuala Lumpur hotel in Bukit Bintang with 4 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Robertson Suites Kuala Lumpur

Luxury Condo, Multiple Beds, Concierge Service | Living area | 43-inch LED TV with digital channels, TV, first-run movies
Luxury Condo, Multiple Beds, Concierge Service | Living area | 43-inch LED TV with digital channels, TV, first-run movies
Outdoor pool, open 8 AM to 10 PM, free cabanas, sun loungers
Interior
Luxury Condo, Multiple Beds, Concierge Service | City view

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Panoramic Apartment, 1 Bedroom, Concierge Service, City View

Panoramic Apartment, 1 Bedroom, Concierge Service, City View | Private kitchen | Full-size fridge, stovetop, electric kettle, cookware/dishes/utensils

Panoramic Apartment, 1 Bedroom, Concierge Service, City View

Highlights

Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Pool View

Luxury Apartment, 2 Bedrooms, Pool View | Select Comfort beds, individually decorated, individually furnished

Luxury Apartment, 2 Bedrooms, Pool View

Highlights

Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Condo, Multiple Beds, Concierge Service

Luxury Condo, Multiple Beds, Concierge Service | Living area | 43-inch LED TV with digital channels, TV, first-run movies

Luxury Condo, Multiple Beds, Concierge Service

Highlights

Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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About the neighborhood

Map
Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150

What's nearby

  • Berjaya Times Square - 15 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Petronas Twin Towers - 4 min drive
  • KLCC Park - 4 min drive

Getting around

  • Imbi Station - 14 min walk
  • Kuala Lumpur Masjid Jamek Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪Vcr - ‬6 min walk
  • ‪Jamaica Blue Fine Coffees - ‬1 min walk
  • ‪Murni Discovery Bukit Bintang City Centre - ‬5 min walk

About this property

Robertson Suites Kuala Lumpur

Family-friendly hotel near Jalan Alor
Located close to Petaling Street and Berjaya Times Square, Robertson Suites Kuala Lumpur provides a golf course, a terrace, and an art gallery on site. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities like rock climbing. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas and sun loungers
  • Local cuisine breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, 8 meeting rooms, and massage treatment rooms
  • Guest reviews speak well of the overall condition
Room features
All guestrooms are individually furnished, and offer comforts such as first-run movies and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • 43-inch LED TVs with digital channels and first-run movies
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (MYR 10 per day; includes in/out privileges)

Food and drink

  • Daily local cuisine breakfast available for a fee: MYR 20 for adults and MYR 20 for children
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 9 holes of golf
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels
  • First-run movies

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 40 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200
  • Cleaning fee: MYR 60 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 20 for adults and MYR 20 for children
  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MYR 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

S-10-3 Robertson Residence Apartment Kuala Lumpur
S-10-3 Robertson Residence Apartment
S-10-3 Robertson Residence Kuala Lumpur
S103 Robertson Resince
Robertson Suites Kuala Lumpur Apartment
Robertson Suites Apartment
Robertson Suites
Apartment Robertson Suites Kuala Lumpur Kuala Lumpur
Kuala Lumpur Robertson Suites Kuala Lumpur Apartment
Apartment Robertson Suites Kuala Lumpur
Robertson Suites Kuala Lumpur Kuala Lumpur
S 10 3 Robertson Residence
Robertson Suites Kuala Lumpur
Robertson Suites Kuala Lumpur Hotel
Robertson Suites Kuala Lumpur Kuala Lumpur
Robertson Suites Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Robertson Suites Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–10 PM.

Is Robertson Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Robertson Suites Kuala Lumpur?

Self parking is available for MYR 10 per day.

What time is check-in at Robertson Suites Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Robertson Suites Kuala Lumpur?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Robertson Suites Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 160 per vehicle applies.

Where is Robertson Suites Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Jalan Alor, Petaling Street, and Central Market. Fahrenheit 88 Shopping Mall and Berjaya Times Square are also within 15 minutes. Imbi Station is 14 minutes by foot and Bukit Bintang Station is 14 minutes.

Robertson Suites Kuala Lumpur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The Robertson was a great place to stay. The two bedroom suite was large and spacious. The view we had on floor 43a was amazing, especially at night. It was very convenient having the food stalls and stores just outside the residences. Easy to walk to Jalan Alor for food. I would stay here again.
Stayed 10 nights in Aug 2024

4/10 Poor

Tack Kin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Early morning around 5:30am the church will rang the bell non stop for half an hours. The room bedsheets and pillowcases is smelly and unwashed. Lack of useful Utensils. No plate provided.

6/10 Okay

Hongwei

Traveled with family and small children
Liked: Amenities, property conditions & facilities
the bedroom is nice, the coordination and navigation is easy. self check in and out is easy as well. downside is the cleaning service quality, they kinda hide used towels and unwashed dishes in the cabinets and wardrobe, open up at your own risk
Stayed 2 nights in Dec 2023

8/10 Good

Adelin

Stayed 2 nights in Jun 2023

6/10 Okay

Bavani

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I wasnt aware of the hidden cleaning charge RM60 that was to pay at the end of the last day.
Stayed 2 nights in May 2023

8/10 Good

Ladoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was noted when entering the unit. However, the internet and wifi were down for 2 days. Unable to watch TV and use our mobile service without internet.
Stayed 2 nights in Feb 2023

10/10 Excellent

cho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with good host
Decent stay with the host attended to our queries promptly. We stayed one night and enjoying the stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager
Great stay Staff were very helpful and the hosts were fantastic
Stayed 2 nights in Apr 2019

8/10 Good

Meiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

2/10 Terrible

Junko

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
最悪なレジデンス。汚いし、壊れてるところ多い。水漏れトイレとエアコン。布団も清潔感がない。
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfied except the mattress for single.. should have be more cosy
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
服務還好，清潔度很差
他們keep住是用WhatsApp聯絡，有問必答 但是清潔和衛生度，真的10分差 地下很污糟，梳化全是塵，很多小昆蟲周圍飛 花曬水壓很慢 不會再入住
Stayed 3 nights in Aug 2023

2/10 Terrible

Verjinder

Stayed 1 night in Jun 2023

10/10 Excellent

jeaim

Liked: Staff & service
Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔패스 실망이네요.
체크인 시 룸키가 넣어져 있던 락카의 비번을 눌러도 열리지 않아 컨택하니, 갑자기 룸이 바뀌어 있었다. 변경된 룸은 사이즈는 같지만, 내가 본 이미지가 아니었고, 구스 이불도 제공되지 않고, 청결 상태, 전자제품, 기타 물품 등 그다지 좋지 않았다. 무엇보다, 에어비앤비보다 훨씬 비싼 금액으로 예약하였는데 호텔패스를 믿고 호텔패스의 특별한 서비스가 있을 거라는 생각으로 한 것인데, 사기 당한 기분이었다. 내가 예약한 이후 해당룸은 내려진 것으로 보아, 아마도 단가의 차이를 발견하고 내린 것은 아닌지 호텔패스에 대하여 매우 실망한 여행이었다.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super zufrieden!
Super Service. Wahnsinniger Pool. Fitnessstudio. Viel Platz. Lage nicht so ideal. Aber mit Taxi alles erreichbar.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff, the room, everything was great. I will stay there again next time.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut! Sauber und neuwertige Wohnung. Gutes Frühstück!
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
日本人向けに記載します。 予約する前に注意として、以下参照ください。 1 通常のアパートをレンタルする感じなのでフロントなどがありません。現地でローカルの管理人とコミニケーションを取るためのツール(スマホなど)とスキル(会話)が必要です。 2 鍵は指定のロッカーに入っており、それを電話の指示に従い受け取ります。全て電話です。 3 部屋は綺麗ですが、通常のホテルにあるようなアメニティはありません。(ティッシュやミネラルウォーター、ナイトウェアなど) 4 朝食はホテルを出て、早朝営業のローカルのレストランで食べますが、味はともかく、直接支払うと値段は5リンギット(150円)です。直接レストランに行って、食べるなどした方が安上がりです。 以上、何も知らずに泊まると結構大変です。
Stayed 2 nights in May 2019

10/10 Excellent

Younho, 인천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place~~^^
위치좋고 호스트 답변 빠르고 좋았습니다 셀프체크인 이지만 쉽게 체크인할수있었구요 깨끗한 객실과 수영장도 좋았습니다~~^^
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです
とても清潔でよかったです。 駅まで少し歩きますが、そんなに気になりません。
Stayed 2 nights in Nov 2018