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Citadines Karasuma-Gojo Kyoto

3.5 star property
Hotel with a 24-hour front desk, a quick walk to Kawaramachi Street

Choose dates to view prices

Citadines Karasuma-Gojo Kyoto offers a strategic base in central Kyoto. Guests enjoy free in-room WiFi while exploring nearby highlights like Nishiki Market and Kyoto Tower. The property also provides practical dry cleaning and laundry services.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Kitchen
  • Housekeeping
  • Laundry
  • 24/7 front desk

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About the neighborhood

Map
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto, 600-8105

Getting around

  • Gojo Station - 1 min walk
  • Kiyomizu-gojo Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 90 min drive

About this property

Citadines Karasuma-Gojo Kyoto

Hotel near Kawaramachi Street
Located close to Kyoto Tower and Nishiki Market, Citadines Karasuma-Gojo Kyoto provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a water dispenser
  • Bicycle parking, a 24-hour front desk, and an elevator
  • A vending machine, a TV in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 124 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 26-inch HDTVs with satellite channels and DVD players
  • Eco-friendly cleaning products, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (JPY 1,650 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Self parking fee: JPY 1650 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Karasuma-Gojo
Citadines Karasuma-Gojo Hotel
Citadines Karasuma-Gojo Hotel Kyoto
Citadines Karasuma-Gojo Kyoto
Citadines Kyoto
Citadines Kyoto Karasuma-Gojo
Karasuma-Gojo Kyoto
Kyoto Citadines
Kyoto Karasuma-Gojo
Citadines Kyoto Karasuma Gojo Hotel Kyoto
Citadines Kyoto Karasuma-Gojo Aparthotel
Citadines Karasuma-Gojo Aparthotel
Citadines Kyoto Karasuma Gojo
Citadines Kyoto Karasuma-Gojo Hotel
Citadines Karasuma Gojo Kyoto
Citadines Kyoto Karasuma Gojo
Citadines Karasuma-Gojo Kyoto Hotel
Citadines Karasuma-Gojo Kyoto Kyoto
Citadines Karasuma-Gojo Kyoto Hotel Kyoto

Frequently asked questions

Is Citadines Karasuma-Gojo Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Citadines Karasuma-Gojo Kyoto?

Self parking is available for JPY 1650 per night. Limited spots are available.

What time is check-in at Citadines Karasuma-Gojo Kyoto?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Karasuma-Gojo Kyoto?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Karasuma-Gojo Kyoto located?

Located in Shimogyo Ward, this hotel is within a 15-minute walk of Kawaramachi Street, Kyoto Tower, and Nishiki Market. Kiyomizu Temple and Yasaka Shrine are also within 2 mi (3 km). Gojo Station is only a 2-minute walk and Kiyomizu-gojo Station is 9 minutes.

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Reviews

Citadines Karasuma-Gojo Kyoto Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service, and very clean hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 2 nights in Apr 2024

8/10 Good

Moon Mui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Nice big rooms and walkable
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room and staff were great. The breakfast buffet was barely average.
Stayed 3 nights in Apr 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed at a reasonable price. Great location for exploring Kyoto. Very welcoming and helpful staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

hiu fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Rare find in Kyoto with onsite parking
Stayed 2 nights in Jun 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt like a home away from home. Plenty of room and all the amenities you could need.
Stayed 5 nights in Sep 2023

10/10 Excellent

Myrla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff services, nice and clean hotel, only 16 minutes walk away from Kyoto Main station. I absolutely go back again when l visit Kyoto.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect rest while out clubing

Great place and very nice to come home to when out all night. Very warm room and cozy beds
Stayed 1 night in Jan 2024

10/10 Excellent

Artel

Staff Friendly

Hotel staff was very helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Room facilities were good. Late check-out was excellent. Front desk staff were very helpful.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall review

Hotel is clean, Space is comfortable and not crammed.
Stayed 3 nights in Apr 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and overall had a good experience. The property is a bit on the older side but we had a kitchen in the room which was cool. Overall a very convenient location and fairly priced.

10/10 Excellent

Debbie

Liked: Staff & service, property conditions & facilities
Excellent. Lovely staff. Good size room with microwave, toaster and kettle. Great location. Would definitely stay here again.
Stayed 5 nights in May 2023

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to transit - bus and subway. Close to sights we wanted to see. 1 stop from Kyoto station. Helpful staff. Nice size room.
Stayed 3 nights in Mar 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location but Hotel on busy street. We were on a lower floor so heard a bit of traffic noise. Amenities were average and even though we didn't have the breakfast the dining area looked very average.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chee Sheiw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🍙🍙🍙🍙🍙. Highly recommended and will use it again next time I’m in Kyoto!!
Stayed 5 nights in Feb 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The property just above Gojo station but need to take bus to Gion & mrt to Kyoto.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sherlock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Transportation is not the best but definitely not the worst neither.
Stayed 6 nights in Feb 2024

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

From check in to check out, everything was amazing. Friendly staff, apartment-style rooms, daily housekeeping. Front desk staff are able to speak in English. One staff member was kind enough to try and find city tours for us to book. Clean, comfortable rooms. Close to train station. Definitely would stay here again!
Stayed 3 nights in Apr 2023

10/10 Excellent

Katlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel. We stayed for 10 nights. Wonderful to have a kitchen and a laundry room. Felt like being in a neighborhood and the subway stop was just feet away. Superior staff who spoke English and guided us many times. Highly recommend!
Stayed 10 nights in Mar 2023

8/10 Good

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place. Easy to access Train and bus stations. Laundry was a little bit of a problem. I'd recommend the hotel to provide Laundry service in the future. Nevertheless, everything else was excellent.
Stayed 10 nights in Jun 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities
We stayed here for 1 night in the studio room which was really spacious but felt that the room was outdated and some of the furniture pieces like the couch and chairs could be upgraded. Was not as nice as some of the other 3 star hotels we stayed in Japan. Location is convenient as it is very close to Gojo station and a 7-11 is across the street. Staff were friendly and spoke very good English.
Stayed 1 night in May 2024