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"Nice hotel design . But most of the staff don’t speak English well. There are v few choice of food and the Japanese restaurant is not to par , the food is way overpriced . The quality is below average . I hate to say it but the truth is that the food is the worst I have ever tried in Japan . the staff there is not polite and at some point I found them rude . Eg we had dinner in a private room but the air conditioning was hot, without bothering the waitress , I tried to adjust the temperature by...

"Hotel is clean with beautiful landscape. Reception staff was patience despite the language barrier. They managed to help our friends change to a non smoking floor as the floor they were originally assigned smell of smoke from guests smoking from ground floor. The buffet dinner was great, with free flow of beer, soju and wine. Desserts was excellent. Onsen was great too though the bath house looks a bit run down. But it was clean. Lots of parking space for those who drive. The only downside is...

"Just okay, just okay, just okay, just okay, just okay,"

"Very nice staff, free spa/public bath, and nice room. We tried the dinner buffet, but we would not recommend. Selection was limited and quality was less then expected based on price."

"The hot spring is good and 13 kinds of sauna are very nice. There are also mini zoo and strawberries farm therein. Good to stay there with kids."