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Hotel Cristóbal Colón

2.5 star property
Guests sip morning coffee or gather for evening barbecues on the rooftop oasis, a peaceful retreat from the bustling city below

Choose dates to view prices

Hotel Cristóbal Colón in the city center offers a refreshed urban sanctuary. Enjoy a continental breakfast, relax on the rooftop terrace with café coffee, and use in-room WiFi. Attentive staff provide concierge assistance and valet parking, which guests appreciate.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 6.000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Hotel Cristóbal Colón pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Cristóbal Colón?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cristóbal Colón?

Check-out is at 11:00 AM.

Does Hotel Cristóbal Colón provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 6.000 per vehicle applies.

Where is Hotel Cristóbal Colón located?

Located in the heart of La Serena, this hotel is within a 10-minute walk of Plaza de Armas, La Serena Cathedral, and President Gabriel González Videla Regional History Museum. Casa Gabriel Gonzalez Videla Historical Museum and Iglesia Catedral are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

8.2

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 25 reviews
Rating 8 - Good. 13 out of 25 reviews
Rating 6 - Okay. 8 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified

6/10 Okay

Alberto

Disliked: Staff & service, property conditions & facilities, room comfort

Solo en caso de emergencias

En realidad nos quedamos solo porque no habia alojamiento en otro sitio, su relación precio calidad es malo. Las piezas no tienen acustica, son chicas y las comodidades en ella no son lo mejor televisor viejo, cama normal, baño con problemas en la ducha . No volveria a menos que al estar alla no tuviese otra opcion
Stayed 1 night in Jul 2021
Verified

6/10 Okay

walter

Liked: Cleanliness

Hostal bien, pero demasiado caro.

El hotel es centrico y su personal amable, las instalaciones lucen renovadas, aunque en un estilo antiguo. Más que un hotel es un hostal. Las habitaciones son frías, la TV rídicula. Pero nadie se aloja para ver tv. Las camas son cómodas.Todo esto no estaría mal si su precio al menos 20 o 30% inferior. En mi opinión es demasiado caro para el servicio que ofrece.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Henry Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, buena atención de la persona a cargo.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønne værelser.

Virkelig hyggeligt. Gammelt istandsat hus fra kolonitiden. Dejlige værelser og en meget fortællende vært.
Stayed 1 night in Jan 2020
Verified

8/10 Good

shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel para viaje de trabajo

un buen lugar para dormir despues del jornal
Stayed 1 night in May 2017
Verified

6/10 Okay

Risa

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice hotel close to city center and the downtown

This hotel was in a way to center of downtown La Serena from the bus terminal. Hotel staff was nice, and the building was cool with a resemblance to colonial days. However, our bathroom smelled bad and there was no garbage can, towels, nor good wifi.
Verified

2/10 Terrible

brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid unless no option

tiny, dirty room, lots of half fixed, shoddily maintained things. if that's breakfast, don't bother. Okay location just off center square, but very busy street. Very noisy hotel corridor, with noise spilling into the room, at all hours. Room smelled, shower holder broken, 5 flushes of toilet to get things gone.
Verified

6/10 Okay

Hans

Liked: Staff & service

Hotel cerca del centro historico

El personal del hotel fue muy amable y elservicio fuemuy bueno
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen servicio, habitaciones limpias y el hotel muy cómodo, altamente recomendable
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the centre of town

Place was nice. The room we stayed in was a bit weird, light shining through the opaque windows above the doors at night but dark in the morning.... Breakfast was smaller than minimal. If you can get the room cheaper without breakfast take up the option as it's not worth paying any extra at all for what you get. Would have received a better score if the room rate did not have breakfast 'included'.
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo y tranquilo

Un hotel simple sin grandes lujos y con el personal amable. Ideal para parejas o personas en viajes cortos y muy conveniente en la ubicación central en La Serena. Buena relación precio calidad.
Verified

8/10 Good

PAMELA

Liked: Cleanliness, property conditions & facilities, room comfort
Las condiciones del hotel eran las deseables para una estadia comoda, sin embargo, mejoraria la variedad y el servicio en el desayuno. 5 dias de estadia, 5 dias el mismo desayuno. No hay persona que reponga si algo se acaba.
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities

Buena relación ubicación-precio

En general la estadía estuvo bien, aunque las paredes son muy delgadas y se escucha todo lo de afuera y habitaciones cercanas. Comoda vía mucho calor abríamos la ventana y entraba más ruido aún y no había ventildor o aire acondicionado en la habitación. Faltaban superficies en el baño como para dejar los útiles de aseo personal y la ducha no es teléfono. Las sabanas bien suaves pero el colchón no tan comodo y crujía cada vez que uno se daba vueltas en la cama. La atención del personal y amabilidad muy buena, sobre todo me ayudaron en lo relacionado con las comidas y mamaderas de nuestra bebé. Lo mejor, la ubicación, súper céntrica, más si te tiene niños y muy cerca de la playa, 10-15 minutos en auto.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Vacaciones en La Serena

Bien pero faltaron lugares de entretenimiento y la vida nocturna terminaba muy temprano. La gastronomía era regular
Verified

6/10 Okay

Edith

Liked: Cleanliness, staff & service

De mar a cordillera con la Serena

Muy bien recorrimos toda la zona y atractivos tanto del valle como de la costa.Conocimos el copao y sus bondades.Volvimos a encontrarnos con Gabriela y sus logros
Verified

8/10 Good

Viv

Liked: Cleanliness, staff & service, room comfort

Está en el centro, se llega fácil, es agradable.

Tuvimos problemas con el check in porque no habían recibido la reserva de la página. Por suerte mi notebook viaja conmigo y tenía carga. El conserje (Mario) fue muy amable y de esta manera la espera se hizo más llevadera. La única contra que tiene la habitación es la, más bien, pobre iluminación, fuera de eso está todo bien.
Verified

6/10 Okay

Andres

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Estacionamiento estrecho y desayuno muy basico.

Stayed 2 nights in Jul 2021
Verified

8/10 Good

Hilaura

Stayed 1 night in Jul 2021
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien ubicado; la gente amable y cordial

Stayed 1 night in Jul 2019
Verified

8/10 Good

oscar segundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort