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“Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that...

“The staff were great - friendly and welcoming. The room was on the small side but we were only there for one night, and it was clean and comfortable (and the view of the hills was lovely). There was a large fan provided, which was very welcome given the heatwave that was taking place that week, We ate in the restaurant and the food was excellent. A perfect place for an overnight in the Lakes.”

“Amazing views and walks around the hotel. Basic room in need of modernisation. Beds were very comfortable. No curtains or blinds on the window! Toilet was broken on arrival but was fixed within the hour and offered a drink on the house which is nice. Staff very helpful and friendly. You can see the property is undergoing some work so understandable.”

“Staff and manager were great”

“Warm atmosphere- staff that care !”

“The hotel has a wonderful location overlooking Grasmere, the rooms are spacious and comfortable and the staff were all very friendly and helpful. Would certainly recommend staying here.”

“Owners excellent, room spotless, free parking and breakfast perfect, what’s not to love about this place !!!!👌”