“My experience at Hotel Ventana al Atlántico was extremely disappointing from the moment I arrived.
The check-in process was frustrating. There is no front desk or office on-site, and I had no idea how to access my room. I called multiple numbers with no success until another guest gave me the correct phone number. Only then was I told how to retrieve the room key.
Once inside, we found roaches in the cabinets, a loose bathroom faucet, and several holes in the walls (see photos). Since I was...
“My experience at Hotel Ventana al Atlántico was extremely disappointing from the moment I arrived.
The check-in process was frustrating. There is no front desk or office on-site, and I had no idea how to access my room. I called multiple numbers with no success until another guest gave me the correct phone number. Only then was I told how to retrieve the room key.
Once inside, we found roaches in the cabinets, a loose bathroom faucet, and several holes in the walls (see photos). Since I was...
Enid