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"Ok so couple issues! We luv Checca but this time was just meh! 1)So not huge issue but while fishing hook came off only had use one rod for more than half of time. When returned we advised situation and personnel clearly to bust to be bothered. It’s not about the cost issue it comes down to basic customer service issues! For a place like this and for the rates they charge the experience should be close to spectacular! 2) food? Hmm where do I begin? Normally we would never complain and say sometimes it’s part of it, but when there’s an issue more than once it’s not a fluke! Service at pool and beach always busy. Not really staff or server isssue, but if your waiting an hour -1hr 30mins for food that’s an issue. When you wait that long and it’s cold! That’s another issue. When it’s cold and u get FF that are never good cold, when they arrive looking like they were basted in oil soggy dripping with lifelessness especially when that’s all u order sides of fries? Really how hard is it to fry fries? B4 responding my family owned and operated seafood and steak restaurants for 30 years and I worked every station often so I know the answer! 3)so golf in pretty ruff shape from tools to use to maintenance of the course. I know it’s a luxury item not professional course etc but it should still be maintained with a standard that it clearly isn’t! 4) the mattresses in the bedroom were toast! You sank well I could continue but I’m just not going to! This trip sadly not a great experience "

"Our villa was not clean upon arrival at 10pm. We had to ask for new sheets, every bed had dirty sheets. The main bathroom mirror was dirty from the prior people brushing their teeth, there was a dirty dried wash cloth hanging over the shower rod, the sink was also dirty in the master bath. We used the pull out couch and it was covered with crumbs and dirt. I’ve never been so disgusted with a rental. The fact we paid the amount we did only to be told that they couldn’t do anything is ridiculous. We will not be back. "

"Poolside was nice and you can get food there. There are 2 pools. There is no beach. Many of the staff are foreign born but their English is good enough that they are able to assist you."

"It was okay "

"Ok"

"This was absolutely horrible! Amara Cay overbooked us, tried to blame Expedia, ruined our trip and moved us to their sister site even though our friends were staying there. "

"We had a great stay. Highly recommended!"

"I’m not sure I would ever stay at La siesta again. It has potential to be a good resort but the lack of process, management, communication and hospitality makes me think that it won’t ever be (unless a new management company takes over). This will also make me steer clear of their sister resorts, Amara Cay and Three waters. Room issues aren’t taken care of (like broken floor boards, broken shower valves, broken fridges, missing curtains) - resort issues aren’t taken care of (broken pool drains around the entire pool, very dirty pool, unkept beach area) and lack of service and direction for guests (no direction on pool towels, not refilling pool towels when you finally find them, no clarity on where to put used pool towels which leads to piles of used towels everywhere, trash being left around the pool). The paying customer is ignored! This is my biggest complaint. When trying to check in our room wasn’t ready, that’s fine - front desk said they would call when it was ready. Did they call? Nope. I had to guess that it was enough time and to my shock, it was ready without the phone call. Next my husband went to the office to get room maintenance to come to our room (missing curtains in bedroom and non-functioning fridge). The front desk said maintenance would be to our room in a few minutes. 2 hours later no one! My husband had to return to the front desk to urge them to send a maintenance person. 20 min later he came and zip tied blanket as a curtain and no backup fridges"

"Clean room great location, very convenient to visit keys"