“The air con was broken which was a big problem with 3 small children and record Paris temperatures. Fair enough, things can break but it is the way the staff dealt with it on check in.
I asked if anything can be done or compensation offered to which she said the only thing that can be done if you are not happy with the room is to go to another hotel. A poor response considering we had arrived at 9pm with 3 tired small children. They knew the air con was broken all day, if this was to be their...
“The air con was broken which was a big problem with 3 small children and record Paris temperatures. Fair enough, things can break but it is the way the staff dealt with it on check in.
I asked if anything can be done or compensation offered to which she said the only thing that can be done if you are not happy with the room is to go to another hotel. A poor response considering we had arrived at 9pm with 3 tired small children. They knew the air con was broken all day, if this was to be their...
Thomas