โThis is a lovely unit, well appointed and well decorated. The kitchen has everything you need for basic meal prep. Plenty of linens, the beds are comfy. There is a little trail behind to row that comes out right across from mini-golf. Our grandkids loved all of the amenities of the lodge, and the cost to use those facilities was reasonable. Stop and pick up the full size map at the Lodge, it will give you detailed hours and prices for the specific time of your stay. They are very friendly and...
โVery close to Clinton blue line if you plan on taking public transportation. Quiet hotel with roof top pool. The staff were friendly and helpful. Our only complaint was how tight the bathroom was. For a family you couldnโt fit more than one in the bathroom to get ready at once. โ
โThe rooms are charming. Great for one or two people with a lot of storage you don't see in most hotels. The 24-hour coffee machine was also a boon!โ
โRoom was dirty, the refrigerator was spilted milk all over it (I swept it), floors clearly haven't been swept. After that I found dirty stains on the sheets and towels. I had called front desk and he changed the room for me. However, the room hard floor was sticky all over. It was very disappointing experience. Don't waste your money this over priced hotel.โ
โThe manager Ciara, the kitchen staff and the evening housekeeping/ maintenance crew were great They took care of our needs. The day shift housekeeping staff barely spoke English if any and didnโt do anything we asked like give us towels , take trash And dirty towels from room. The whole day would pass and the evening crew would have to get it for us. The front desk staff with exception of Ciara had NO customer service skills at all. They checked you in by telling you to โfill out this paperโ,...
โOverall the hotel is great! We stayed there for the night after attending a concert at Tinley Park, so the location is perfect. Iโm taking off a star ONLY because the walls are extremely thin. You can hear everything. At 6am I swear there was a soccer game on the floor above us and full conversation maybe next door or in the hall. Balls were bouncing and shaking everything. Other than that, it was a great experience and would definitely stay there if attending another concert! โ
"The stay was overall satisfactory. However, the hotel charged $50 for incidentals. They said it will be refunded within 5 business days, but still waiting after 12 days..."
