Find hotels in Les Pâtis, Pontoise

"The room was deceptively small we had 8 cases and once we entered room with the cases we had no room to move but the hotel was clean and service was great the restaurant was very good as was the breakfast buffet"

"Staff were extremely cordial and helpful, would definitely return!"

"Il y avait un peu de moisissure dans la douche ce qui créait un peu d’odeur parfait."

"The room was clean and comfortable. Larger than most European rooms. Bed was comfortable. Room was quiet. Staff was extremely helpful and courteous. The hotel was undergoing a remodeling of the reception area, but it did not interfere too much. Highly recommend."

"Room was clean, staff was very friendly. Breakfast was good and coffee options available all day. Centrally located and uber pick up was fine even with smaller street access. We enjoyed our time there."

"What a lovely hotel with the most helpful staff. Charming rooms and great location."

"Très bien situé, chambre petite mais correct et confortable. Le buffet déjeuner est excellent. Nous avons souper à 2 reprises, la nourriture est excellente. Une note spéciale pour Jean-Marc notre serveur, son service A+++ Il en fait en sorte que nous sommes retournés souper pour le revoir."

"Nous avons passé un séjour très agréable à l'hôtel. Le personnel est très aimable et serviable. La chambre était propre et bien aménagée. Est-ce que nous reviendrons ? Oui. Le seul petit inconvénient réside dans la distance qui nous sépare des sites touristiques classiques, malgré les très bonnes liaisons."

"I rarely take the time to write reviews, but my recent experience at this hotel left me with no choice — others deserve to be warned before making the same mistake. From the moment we arrived, the staff made it abundantly clear that guests were more of an inconvenience than a priority. Check-in was handled with cold indifference, with no greeting, no assistance with luggage, and no effort whatsoever to make us feel welcome. When we asked questions, the responses were dismissive and at times outright rude. To make matters worse, when we requested to speak with the manager, we were told she was unavailable and could only meet us the following day. When I returned the next day, I discovered that the manager had actually been present the entire time and simply chose not to meet us. The dishonesty was shocking and deeply disrespectful. I then escalated the matter by emailing higher management, hoping for at least some acknowledgement or accountability — but the response I received was just as appalling. No empathy, no resolution, just another disappointing reply that reflected exactly the same attitude as the rest of the staff. This is without doubt the worst service I have ever encountered in the hotel industry. Never stay here."