Restaurant
Check availability

Reviews of ARTE HOTEL LIMA

3.5 out of 5
ARTE HOTEL LIMA
Lizardo Alzamora Este 260, Lima

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 64 reviews" "
Rating 8 - Good. 22 out of 64 reviews" "
Rating 6 - Okay. 5 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taniya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well priced and wonderful service. The cafe is very convenient and a nice cozy place for getting together if traveling in groups or meeting with others. Highly recommend
Stayed 1 night in Apr 2024
Response from Arte Hotel Lima team on Apr 16, 2024
Many thanks for such nice comments Taniya. We hope to welcome you back here sometime soon!

8/10 Good

Cesar

Liked: Cleanliness, staff & service
NA
Stayed 1 night in Mar 2024
Response from Arte Hotel Lima team on Apr 8, 2024
Cesar, muchas gracias por su calificación a ARTE HOTEL LIMA. Esperamos recibirle nuevamente muy pronto!

10/10 Excellent

Kalin, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty and clean. There is attached restaurant called Rutina Cafe which has many great options. I came to Lima for laser Eye Surgery and the staff were so kind and helpful. Andrea at reception was especially kind and helped me with ordering food (since I speak no spanish). She was amazing! I would definitely recommend for solo travelers as well as couples. Very cute hotel in a nice area of San Isidro. Quick Uber to Miraflores as well, which has great shopping. Thank you!!
Stayed 7 nights in Mar 2024
Response from Arte Hotel Lima team on Apr 3, 2024
Many thanks for such nice comments about ARTE HOTEL LIMA. We are looking forward to welcome you back soon.

6/10 Okay

Cesar

Liked: Property conditions & facilities
Mosquitoes
Stayed 1 night in Mar 2024
Response from Arte Hotel Lima team on Mar 14, 2024
Gracias por sus comentarios. Es probable que hayan mosquitos con las inusuales altas temperaturas que estamos experimentando, Por nuestro lado, realizamos las fumigaciones de manera periódica y puntual. Gracias por su visita!

8/10 Good

Angelika

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location , close to a unique walkable park , good dining close by
Stayed 1 night in Feb 2024
Response from Arte Hotel Lima team on Feb 20, 2024
Many thanks for your comments Angelika.

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location near all the best restaurants and very friendly staff. The parks nearby are beautifull. I extended my stay.
Stayed 1 night in Feb 2024
Response from Arte Hotel Lima team on Feb 11, 2024
Many thanks for such nice comments. We look forward to welcoming you again soon.

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
A little gem in one of the best neighborhoods … Not a luxury Hotel , but for the price excellent …. 2 minutes walk to beautiful Oliver park , which is a gem . 5 minute walk to upscale restaurants ..👍
Stayed 1 night in Jan 2024
Response from Arte Hotel Lima team on Feb 1, 2024
Many thanks for your kind comments. We hope to welcome you back in Arte Hotel Lima sometime soon.

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atencion, personal amable y siempre solícito. Habitaciones cómodas y grandes
Stayed 1 night in Jan 2024
Response from Arte Hotel Lima team on Jan 25, 2024
Muchas gracias por sus comentarios Patricia. Esperamos recibirla de regreso muy pronto!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Arte Hotel Lima team on Dec 28, 2023
Muchas gracias por tu evaluación Carlos. Esperamos darte la bienvenida nuevamente pronto!

6/10 Okay

manuel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
A night at the Art Hotel
The hotel is quiet and on a great location surrounded by shopping and residencial areas. A good night sleep. The parking inside the 10 story building is scarce and they charge for it. Unusual for a city like Lima. Unlike San Francisco where you need to reserve a parking spot before the hotel :) There is no breakfast offered with the rooms. They have a restaurant next to the lobby but they don’t offer continental or american or a breakfast combo of any kind. You will need to put your own together by asking for eggs, bacon or ham, coffee and juice price and sold separate. The name of the hotel is “Art Hotel” but don’t expect to be to impressed with the hangings on the colorful walls that give a cheerful feel to the theme. With the price right and a good resting sleep I will go back to the friendly Art Hotel.
Stayed 1 night in Dec 2023
Response from Arte Hotel Lima team on Dec 19, 2023
Hola Manuel, many thanks for your comments. We hope to welcome you back in the property sometime soon!

10/10 Excellent

Pablo

Stayed 2 nights in Nov 2023
Response from Arte Hotel Lima team on Dec 19, 2023
Muchas gracias por sus comentarios Pablo. Esperamos recibirlo nuevamente muy pronto!

6/10 Okay

SAXA

Stayed 2 nights in Oct 2023
Response from Arte Hotel Lima team on Dec 1, 2023
Muchas gracias por su opinión, la que nos impulsa a querer mejorar. Esperamos recibirle nuevamente muy pronto!

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Arte Hotel Lima team on Oct 24, 2023
Muchas gracias por sus comentarios Christopher, esperamos recibirle nuevamente muy pronto.

10/10 Excellent

Gonzalo

Stayed 4 nights in Jun 2023
Response from Arte Hotel Lima team on Sep 27, 2023
Muchas gracias por sus comentarios. Esperamos poder recibirle nuevamente muy pronto.

10/10 Excellent

Mia

Stayed 1 night in Sep 2023
Response from Arte Hotel Lima team on Sep 25, 2023
Muchas gracias por su valoración al hotel. Nos impulsa a seguir mejorando. Esperamos darle la bienvenida nuevamente muy pronto. Gcs!

10/10 Excellent

Katherine Lily Mae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly kind and helpful. I am grateful for the stay. Lovely rooms. Beautiful lobby and the waffles are Amazing with some coffee.
Stayed 7 nights in Sep 2023
Response from Arte Hotel Lima team on Sep 22, 2023
Many thanks for such nice & kind comments on your experience with Arte Hotel Lima. We hope to welcome you back here.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality and service, very clean at amazing price.
Stayed 1 night in Sep 2023
Response from Arte Hotel Lima team on Sep 18, 2023
Many thanks for your kind comments. We woul dlove to welcome you again soon.

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feliz aniversario de bodas.
Excelente atención, servicio y seguridad. Además un entorno limpio y seguro.
Stayed 8 nights in Aug 2023
Response from Arte Hotel Lima on Sep 1, 2023
Muchas gracias por sus comentarios. Esperamos recibirle nuevamente muy pronto!

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was allowed to access my room before check-in time. The area around the hotel is good for dining and walking.
Stayed 1 night in Jul 2023
Response from Arte Hotel Lima on Aug 3, 2023
Many thanks for your comments. We hope to welcome you back someday soon. Enjoy Peru!

8/10 Good

Raymundo

Stayed 3 nights in Jul 2023
Response from Arte Hotel Lima on Jul 18, 2023
Muchas gracias por tus comentarios Raymundo, esperamos seguir mejorando y recibirte en una próxima oportunidad y brindarte una experiencia aun mejor. GRACIAS!

6/10 Okay

Jose, Santa Monica

Liked: Staff & service
To small room
Stayed 3 nights in Jun 2023
Response from Arte Hotel Lima on Jun 27, 2023
Nuestras habitaciones Estándar son pequeñas. Lamentamos su percepción y esperamos que la próxima vez podamos llenar sus expectativas. Gracias por su visita.

10/10 Excellent

Gonzalo

Stayed 2 nights in Jun 2023
Response from Arte Hotel Lima on Jun 27, 2023
Muchas gracias por sus comentarios. Esperamos recibirle nuevamente muy pronto!

10/10 Excellent

ana cAROLINA

Stayed 2 nights in Jun 2023
Response from Arte Hotel Lima on Jun 24, 2023
Muchas gracias por sus comentarios Ana Carolina. Esperamos recibirla otra vez muy pronto!

8/10 Good

Patricia

Stayed 1 night in Jun 2023
Response from Arte Hotel Lima on Jun 7, 2023
Muchas gracias por su calificación. Esperamos poder recibirlos nuevamente muy pronto!

8/10 Good

Edesio

Stayed 3 nights in Jun 2023
Response from Arte Hotel Lima on Jun 7, 2023
Muchas gracias por su calificación. Esperamos poder recibirlos nuevamente muy pronto!

10/10 Excellent

tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. I would come back for sure,
Stayed 4 nights in May 2023
Response from Arte Hotel Lima on May 25, 2023
Many thanks for your comments.We really appreciate them and looking forward to welcoming you back soon. Have a great day!

2/10 Terrible

Carlos

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel no ofrece ni desayuno ni estacionamiento. Los jabones y los shampoos son muy pequeños e insuficientes. Deberían incluir el estacionamiento y no considerarlo como un servicio aparte. Por todas las razones anteriores no lo recomendaría.
Stayed 1 night in May 2023
Response from Arte Hotel Lima on May 18, 2023
Gracias por sus comentarios Carlos. La palabra horrible no corresponde ya que las habitaciones son amplias y lindas. En cuanto a las inclusiones, antes de confirmar la reserva, se informa claramente cuales son los servicios incluidos en la tarifa, en ningún caso ofrecemos desayuno o el uso del estacionamiento como parte de la misma. Estamos considerando implementarlo con un cargo adicional en breve. Gracias por su estadía.

10/10 Excellent

sergio

Stayed 3 nights in Jan 2023
Response from 260 Apartments on Jan 19, 2023
Sergio, Muchas gracias por sus comentarios y por elegirnos para si estadía en Lima!

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures shown are NOTHING like the property. The place is old, dirty, and unkept. I have never had such a bad experience. To begin the lobby is in a coffee shop. They first gave me a room with a small bed and no windows. Then they changed me to an even worse room that was filthy, had bright green walls, stained bed, stained curtains. Gross all together. Given the fact that they use very MISLEADING pictures to advertise I did not feel safe at all. Contacted expedia and booked another place. Management offered to put me in the room I had originally booked (that smelled like paint since it has been painted recently). There was no manager on site which means there was no one capable of making a decision and it took longer than needed. Extremely poor management. The only positive thing is that staff is friendly.
Response from 260 Apartments on Jan 13, 2023
Thanks for your comments, Ms del Rio. We will do our best to improve and attend to them.Again, as explained to you, due to logistical work we were forced to change your booked room, obviously, the other assigned room didn't make a match with the images you saw. That will be corrected and again, apologies for those changes.

10/10 Excellent

Reyshahn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Absolutely amazing for that price point. It would cost 10 times that in the US. Everything was clean and modern. Just like the pictures! Paid $18 for a room with 2 double beds. There was a desk for working, a safe for valuables, beautiful lighting and comfortable beds. The lobby was very chic and artistic. I will definitely stay here when I return. Be aware it is about 30 min from the Airport if you are only staying 1 night like I did. Uber was about $12 one way. Factor that into your budgeting.
Response from 260 Apartments on Jan 11, 2023
Muchas gracias!

10/10 Excellent

Sara

Stayed 5 nights in Oct 2022

10/10 Excellent

Sienna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a king bed, but we needed a few more pillows. We were gone throughout the day so we didn't experience much of the hotel, but it was in a convenient and safe location, and the staff was very friendly and accommodating.
Stayed 2 nights in May 2022
Response from Arte Hotel on Jun 13, 2022
Dear Sienna Thanks for the review and feedback. We are happy to know you enjoyed your stay with us.

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice here! It was also super convenient that there was a restaurant downstairs and a few restaurants around the corner that delivered so when we were tired we could just order in! The gentleman who I assume owns this hotel goes above and beyond for his customers!
Stayed 1 night in May 2022
Response from Arte Hotel on May 13, 2022
Dear Lauren We very much appreciate your comments about your stay with us. Many thanks!

8/10 Good

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Gem
Beautiful Boutique Hotel!!! Staff super helpful and friendly. We travel in a group of 18, and the hotel handled everything perfectly
Stayed 1 night in Apr 2022
Response from Arte Hotel on Apr 29, 2022
Dear Monica Many thanks for your comments, we are happy to know you enjoyed your stay.

8/10 Good

Karla, Brockton

Traveled with family
Liked: Staff & service, property conditions & facilities
Property in a nice area. There is a great restaurant in the hotel, and several others nearby.
Stayed 3 nights in Feb 2022
Response from Arte Hotel on Mar 4, 2022
Dear Karla Many thanks for your comment. We are glad you enjoyed your stay with us.

8/10 Good

Víctorjulio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Parking fee and room price went up double because
They charge for parking, that’s a shame because on the booking they show they have parking but they never say you need to pay extra for it. Also a friend stayed some hours and they charged me an extra fee for that. The fee was the same as my room fee. At the end I payed for “two rooms”. Doesn’t sound fair to charge $30 more because somebody visit you.
Stayed 1 night in Dec 2021
Response from Arte Hotel on Jan 17, 2022
Dear guest, we appreciate your feedback. Please know that we do mention the parking fee however, we will improve the communication process in order to make sure everyone has the right information on time.

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay! clean quiet &amazing staff!
This place was amazing staff were so helpful and english was great. would recommend to everyone very safe quiet and enjoyable hope to book next time were there!
Stayed 1 night in Sep 2021
Response from Rafael Parra and the whole team of Arte Hotel Lima on Sep 23, 2021
Dear Adam, We highly appreciate your positive and warm review. It has been a pleasure to host you during your time in Lima. We hope to welcome you back someday soon. Until then!

10/10 Excellent

Boris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2021
Response from Rafael on Aug 18, 2021
Querido Viajero, Muchas gracias por su preferencia y por la amabilidad de habernos calificado con 10/10 Quedamos a la espera de recibirlo nuevamente en casa! Saludos de todo el equipo en Arte Hotel Lima

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Arte Hotel Lima team on May 2, 2024
Martin, muchas gracias por tu valoración positiva para ARTE HOTEL LIMA! Esperamos recibirte nuevamente muy pronto.

10/10 Excellent

Frederico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização perfeita no bairro de San Isidro, com muitas opções de restaurantes a poucas quadras de distância. O serviço também foi impecável, com funcionários atenciosos e prestativos.
Stayed 2 nights in Mar 2024
Response from Arte Hotel Lima team on Mar 14, 2024
Muito obrigada por sus comentarios Frederico. Esperamos recibirle nuevamente muy pronto.

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una cafetería en el primer piso con una muy buena carta
Stayed 3 nights in Jan 2024
Response from Arte Hotel Lima team on Jan 29, 2024
Muchas gracias por tus comentarios. Esperamos recibirte nuevamente muy pronto!

8/10 Good

Geneurys

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location.
Stayed 4 nights in Jan 2024
Response from Arte Hotel Lima team on Jan 23, 2024
Many thanks for your comments. Looking forward to welcoming you back here someday!

8/10 Good

Weimar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Dec 2023
Response from Arte Hotel Lima team on Jan 5, 2024
Muchas gracias por sus comentarios. Esperamos darle la bienvenida nuevamente muy pronto!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Arte Hotel Lima team on Dec 7, 2023
Muchas gracias por sus comentarios. Esperamos darle la bienvenida nuevamente muy pronto!

2/10 Terrible

Carlos

Disliked: Staff & service, amenities
El hotel me cobró dos veces. Expedia ya les habia pagado y al llegar me dijeron de que no y que debía pagar todo. Confié en ellos y pagué, pero luego me dijeron que pagué dos veces. Mal servicio de recepción. No pueden equivocarse de esa forma. Nunca más iré a ese hotel.
Stayed 1 night in Oct 2023
Response from Arte Hotel Lima team on Oct 9, 2023
Buenas noches Carlos, lamentamos recibir sus comentarios y el error cometido al cobrar por duplicado el costo de esta reserva, esto debido a que por lo general las reservas llegan en el formato de pago en destino. Como informado antes de su check out, hemos realizado los procedimientos necesarios para el extorno bancario y que este se realice a la brevedad. Esperamos mostrarle que podemos hacerlo mejor en una proxima oportunidad.

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones espaciosas, muy limpias y bonitas
Stayed 1 night in Sep 2023
Response from Arte Hotel Lima team on Sep 27, 2023
Muchas gracias por sus comentarios Jose, esperamos recibirle nuevamente pronto.

8/10 Good

LUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Arte Hotel Lima on Aug 15, 2023
Bueno dias Luis, muchas gracias por sus comentarios. Esperamos darle la bienvenida muy pronto!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes instalaciones.
Stayed 3 nights in Jun 2023
Response from Arte Hotel Lima on Jun 21, 2023
Buenas tardes Juan, muchas gracias por sus comentarios y calificacion.Esperamos recibirlo nuevamente muy pronto!

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito pero con oportunidades de mejora
Muy bien ubicado, muchos buenos restaurantes cerca, bonita decoración del lobby, pero nos cobraron estacionamiento cuando no se especifica tarifa para ello en la App de Hotels.com. El estándar del hotel no contempla sábanas en las camas. Las habitaciones no tienen friobar. Cuando llegamos, la habitación no tenía ni botellas de agua, las cuales luego nos hicieron llegar. En general bonito, pero con detalles por mejorar.
Stayed 1 night in Sep 2022
Response from Arte Hotel on Oct 3, 2022
Estimado DanielAgrademos mucho tus comentarios.Hemos confirmado que en la web y app de Hotels.com se menciona el cargo adicional por estacionamiento.Por otro lado, tomamos nota de los demás detalles para asegurarnos de mejorar la experiencia de nuestros huéspedes. Muchas graciasEsperamos tenerte con nosotros pronto.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito desde que ingresas
Bonito lugar, distinto y con todo lo necesario para una buena estadía
Stayed 1 night in Feb 2022
Response from Arte Hotel on Mar 13, 2022
¡Muchas gracias por el comentario!