Find hotels near Little Hearts Big Smiles Special Needs Playground, Wilmington from ₩125,642

"Rude customer service and when I took the broken microwave to the front desk to receive a different one, I was screamed at and told they'd be charging me for a new microwave. Manager was shocked and threatening to kick us out for having the number of occupants allowed with our kids in one room.. a room advertised as a sleeps 5. Breakfast is pathetic, coffee isn't refilled. "

"Dirty rooms, found live and dead bugs in the bathroom and room. Room smell tobacco. Blood on the unchanged sofa bed sheets. Poor quality breakfast. Right on the highway with noice all night long, REALLY bad experience. We only stayed 1 night instead 3."

"Nice "

"Very comfortable bed, and clean linens "

"One night stay with my daughter. 04/11 Told at 3:19 they had no clean rooms. He asked us to wait a minute went upstairs and then miraculously had a clean room… Proceeded to ask if we needed towels at the time because there were none in the room. They would be brought up later. I asked for atleast 1 so that we could wash our hands. Gave 2 hand towels. strangly had some towels to give us.Checked in went up to our room checked the bed.Mattress coved in brown stains. Oh and bathroom had towels. Room door didnt even have a normal lock to secure door while in the room.(only one like residential home with chain)Back to desk we are not staying there dirty and not safe. Desk guy said the stains were under the sheet. I told him absolutely not acceptable I was not letting my daughter sleep there. He asked if it was both beds umm only had 1 king. It was dirty and I didn’t feel safe. I showed him the pictures. Offered me another room- no I do not want another room. I want money back. Offered another room again, I said no. Told him pictures do not match hotel, he asked where and I told him from hotels.com. He said I would not get a refund from them. Went back "

"The room was very clean and the staff was very friendly! Would definitely stay here again!"

"Room was very clean. Wood floors and rolling desk chair makes for a lot of noise from upper floors. Hotel was sold out but I would suggest 4th floor room if you can get it. "

"Breakfast was terrible with limited options"

"Everything was good."